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Bobban59
Apr 30, 2020, 7:56:56 AM4/30/20
to Camect User Forum
I have three cameras at two different locations than Home setup to my Camect. The alarms from these cameras (Yucheng & Novus) have been working fine but now I have Alarms for the same day on all three (4/25), showing the green Bell and where I'm not able to see the event and clear the green bell.
When clicking the Bell, the server plays the event which seems to be almost for the remainder of the day but I cannot recognise anything from the video .Nor is there any indication from the AI and the green Bell sign remains on the screen.
Any suggestions to how I can clear the alarms?
CamectArup
May 1, 2020, 6:54:32 AM5/1/20
to Camect User Forum
4/25 is a few days ago ... I didn't understand how it relates to the issue. How do you know that there's an alert from 4/25 causing the problem?
Also, did you try reloading the page (or killing and restarting the app) to see if that would clear the alarm bell aftre you tried to view and got nothing?
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