Keeps turning off

unread,

Jun 21, 2020, 2:09:27 PM6/21/20

to Camect User Forum

My camect keeps turning itself off :(

Am concerned because I replaced my old NVR today and switched entirely to the camect, so am reliant on it.

Have reported a bug via the home screen & attached logs.

Anything else I can do?

Rafe

unread,

Jun 21, 2020, 2:35:45 PM6/21/20

to Camect User Forum

I'll contact you by email to get more info to follow up on this.

unread,

Jun 22, 2020, 11:33:34 AM6/22/20

to Camect User Forum

I had to replace Camect power supply because Camect was randomly powering off.

unread,

Jun 22, 2020, 12:08:15 PM6/22/20

to Camect User Forum

Think I've sorted this now.

I was configuring my cameras via their direct IP/internal UI. Seems that if I do that then a short time after the Camect switches itself off.

Now I've stopped configuring things, shut everything down (Camect & cameras) and then brought it back up, it's all stable.

unread,

Jun 24, 2020, 12:44:37 PM6/24/20

to Camect User Forum

Can you expand on this a little? Are you stating that the Camect was powering down? If so, was it overheating or something?

Reply all

Reply to author

Forward