Set to "home" mode itself while phones are not at home.

[Victoria Wang]

My Camect was set to home mode twice today when all three phones are at different city. Not sure if it is a bug.

[CamectArup]

It sounds like a bug if it's really as you described ... Can you send us the times at which the mode switches occurred? (If you have the mode switch alerts, then they'll tell you when the switches occurred.) 

[Victoria Wang]

The events occurred twice yesterday, one at 17:04 PST, one at 18:29 PST. When i got alerts of four cameras went offline but all cellphones are like 50 miles away, then i manually switch them back to normal operation. 

[Victoria Wang]

They just went offline again. You can see there is no active phone at home. 

[CamectArup]

Hi Victoria, 

     Are you aware that you can switch the home mode if you tap the buttons below the list of cameras? (i.e. There's a happy face icon which is "normal" operation and a "home" icon which is for home mode.) I think you are aware of these because you mentioned manually switching back to normal operation. 

Is it possible that you tapped the home icon while you were online and caused it to switch to home mode in the first place? If you did that, you did it a few minutes before the camera offline alert occurs, because there's a delay of a few minutes before a camera is marked offline. 

Also, I think you have turned off the mode switch alerts. (They're in the home mode settings -- the checkbox that specifies whether or not to send email when the home mode changes.) If you turn them on it should tell you why the home mode is switching. I suspect it's not related to your phones. 

[Victoria Wang]

I get it now.. Sorry for saying it's a bug lol