If you normally access your device via home.camect.com
, please take a moment to see if you can also access directly. We had one user report issues with it, and we'd like to know if anyone else is having problems or if the issues are specific to that user's situation.
When you are connected to the same network as the device you can access directly by any of the following:
https:/IPADDRESS/ (where you have to use the ip address of your device)
The first method (local.home.camect.com
) may not work depending on the DNS configuration in your router. If it doesn't it's fine as long as one of the two others work.
The second and third methods will produce a browser warning, and you should be able to proceed to a sign in prompt after accepting the warning. You can sign in with the local admin account ... i.e. username "admin" and the password, unless you have changed it from the default, is the userid of the email you used to activate your device, e.g. it will be "joe" if you activated with j...@gmail.com
If it's the first time you're signing in locally, you may need to accept the user agreement for the account. After that, you should be able to see your cameras just as you can on home.camect.com
If you're unable to get a sign in prompt by any of the three methods, or if you can only partially sign in but not get to the point of seeing your cameras, we'd like to hear about it. If all 3 methods fail, access your device via home.camect.com
, open the hub settings (cog wheel at top right), and use "Report Bug" to report the issue.