crash

Phillip Liang

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Jan 4, 2026, 9:12:47 PM (7 days ago) Jan 4

to Camect User Forum

Hi,

what can I do with this error messages ?

Thanks.

Phillip

1000001845.jpg

1000001846.jpg

CamectArup

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Jan 4, 2026, 10:31:45 PM (7 days ago) Jan 4

to Camect User Forum, 9fr...@gmail.com

We'll need some more details about your hub (e.g. the mac address, and your registered email owner email). Please send that info to sup...@camect.com and we'll give you some instructions to try.

Thanks,

Arup

Phillip Liang

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Jan 4, 2026, 10:47:55 PM (7 days ago) Jan 4

to Camect User Forum, CamectArup, 9fr...@gmail.com

how do I get mac address ?

Arup Mukherjee

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Jan 4, 2026, 10:50:43 PM (7 days ago) Jan 4

to Phillip Liang, Camect User Forum

Hubs sold for the last few years have a sticker on the side that has the mac address on it. If yours does not have such a sticker, let us know your registered owner email and we'll see if we can get from the info we have.

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