Wyze Cams Stopped Working

Brian Robertson

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Mar 13, 2025, 7:55:54 PM3/13/25

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Three of my Wyze cameras stopped working in Camect. They were working fine, but can't figure out how to correct it. They work fine in the Wyze app.

Steve Lee

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Mar 13, 2025, 8:20:44 PM3/13/25

to Brian Robertson, Camect User Forum

You may need to authorize your cameras again. From the Camect UI click on the Gear icon, Cameras, add Camera, Wyze and see if you are asked to fill in the token info.

https://support.wyze.com/hc/en-us/articles/16129834216731-Creating-an-API-Key

Steve

On Thu, Mar 13, 2025 at 4:55 PM Brian Robertson <brianmr...@gmail.com> wrote:

Three of my Wyze cameras stopped working in Camect. They were working fine, but can't figure out how to correct it. They work fine in the Wyze app.

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Brian Robertson

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Mar 13, 2025, 8:21:32 PM3/13/25

to Steve Lee, Camect User Forum

I did try that and it doesn’t ask me for the token info.

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Brian Robertson

Steve Lee

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Mar 13, 2025, 8:24:38 PM3/13/25

to Brian Robertson, Camect User Forum

If the cameras still show in the UI but there is no image then delete them and add them back by the same steps. You may or may not be asked to add the token. Note that the OG cameras do not work and I have at least one v3 that isn't working.

Steve

Brian Robertson

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Mar 14, 2025, 7:21:43 PM3/14/25

to Steve Lee, Camect User Forum

I have tried deleting them and adding them back. They have been working fine and just recently stopped. One of my Wyze cameras is still working and the others are not.

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Brian Robertson

On Mar 13, 2025, at 8:24 PM, Steve Lee <st...@camect.com> wrote:

CamectChao

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Mar 15, 2025, 12:47:28 AM3/15/25

to Camect User Forum, brianmr...@gmail.com, Camect User Forum, CamectSteve

My wyze camera has been working fine so far.

Please file a bug report from the hub. We'll see what's wrong.

Brian Robertson

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Mar 15, 2025, 8:14:52 AM3/15/25

to CamectChao, Camect User Forum, CamectSteve

Bug report has been submitted.

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Brian Robertson

On Mar 15, 2025, at 12:47 AM, CamectChao <ch...@camect.com> wrote:

Brian Robertson

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Mar 20, 2025, 9:17:12 PM3/20/25

to CamectChao, Camect User Forum, CamectSteve

Any update on the bug report submitted?

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Brian Robertson

On Mar 15, 2025, at 12:47 AM, CamectChao <ch...@camect.com> wrote:

CamectChao

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Mar 20, 2025, 9:44:32 PM3/20/25

to Camect User Forum, brianmr...@gmail.com, Camect User Forum, CamectSteve, CamectChao

Just replied to it. It fell off the radar somehow.

Will Stillwell

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Mar 20, 2025, 9:45:04 PM3/20/25

to Brian Robertson, CamectChao, Camect User Forum, CamectSteve

Check on the Wyze developer site if your API and key are still valid. At this link, sign in, if it shows no key at all, that means you need to regenerate new key / API. Then hopefully someone from Camect can tell you how to get the Camect to actually prompt for your creds again. Restarting camect might cause it to clear the cache. Of course if your API key is still valid, then I'm barking up the wrong tree. Actually I do have 1 other question. Did you change the subnet your cameras are on? I did that with my wyze camera, they were working after changed them, then they stopped. As soon as I put them back on the same subnet as the camect they stared working again.

https://developer-api-console.wyze.com/index.html

~Will

To view this discussion visit https://groups.google.com/a/camect.com/d/msgid/forum/F50CCF00-02D3-4396-8F4D-6ABF3D284DC4%40gmail.com.

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