Wyze Cameras Failed to Login

Daron Hill

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Apr 22, 2024, 9:18:43 PM4/22/24

to Camect User Forum

I have been trying to add my Wyze cameras back into the app since they seem to have fallen off my hub in the past month or so. I am getting a message that the camera it discoveree has Failed to Login. I am at a loss. The cameras work on my wyze app but simply cannot be added back. Any suggestions?

CamectChao

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Apr 22, 2024, 10:54:30 PM4/22/24

to Camect User Forum, daron...@gmail.com

Did you use the V2 UI at https://home.camect.com/v2/?

Wyze changed the login process that requires users to create an API key now.

Richard M

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Jun 29, 2024, 8:16:08 PM6/29/24

to Camect User Forum, CamectChao, daron...@gmail.com

I am still having issues adding my Wyze cameras back too. I was able to create the API Key and Key ID but the message that I am getting now is,

" Failed to sign in. Please make sure username and password are correct. "

The username and password work fine both on the Wyze site and on my Wyze app so I am not sure why it is not working. I tried my Google username and password because I log into Camect that way and still had the same error. I don't know what is causing this error. has anyone else had the same problem ??

Thanx..

Richard..

CamectChao

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Jun 29, 2024, 10:48:00 PM6/29/24

to Camect User Forum, Richard M, CamectChao, daron...@gmail.com

Please file a bug report from the hub. We'll take a look.

Richard M

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Dec 26, 2024, 10:51:10 AM12/26/24

to Camect User Forum, CamectChao, Richard M, daron...@gmail.com

Well, after taking a break for 5 months, I am back at it and still cannot get my Wyze Cams back online with my Camect. I just spent an hour with Wyse Support who went over everything with me and all is working on their side and they seem to say that the issue lies with Camect. They verified the username, password, key ID and API Key and all works on their side including my phone app and web app. Still when I select Settings, Cameras, Add Devices and complete the required fields, it comes back with " Failed to sign in. Please make sure username and password are correct. " I have used every username and password and it still gives me the error. Any suggestions ?? Thanks..

Arup Mukherjee

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Dec 26, 2024, 10:15:34 PM12/26/24

to Richard M, Camect User Forum

Did you file a bug report from your hub after the latest attempt?

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