Explorer thumbnail preview not working (WEBP, PSD)

SM T

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Jun 14, 2024, 9:22:01 PM6/14/24

to BandiView forum.

seyo IM

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Jun 16, 2024, 7:53:19 PM6/16/24

to BandiView forum., SM T

1. Download and install the latest version (v7.03) of the app and try again. The PC needs to be restarted after installing the app.
Download BandiView: https://www.bandisoft.com/bandiview/

2. Open the app's Configuration (F5) > the Context Menu tab, and turn on the toggle switches for WebP & PSD as shown in the screenshot below.

3. If you still cannot preview the thumbnails of your files, please send them to us and it will help us diagnose what the problem is.

2024년 6월 15일 토요일 오전 10시 22분 1초 UTC+9에 SM T님이 작성:

SM T

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Jun 20, 2024, 10:20:34 AM6/20/24

to BandiView forum., seyo IM, SM T

I tried it. It didn't work. And the PNG thumbnails that were supposed to be displayed couldn't be displayed after the BANDVIEW setting.

SM T

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Jun 20, 2024, 10:29:06 AM6/20/24

to BandiView forum., SM T, seyo IM

seyo IM

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Jun 20, 2024, 10:07:07 PM6/20/24

to BandiView forum., SM T, seyo IM

It seems that the DLL file required for BandiView to preview thumbnails in File Explorer could not be registered correctly to the system registry.

- Uninstall BandiView completely from your computer, restart the computer, and re-install the app.

- If the problem persists, it is highly likely that another third-party app installed on your computer interferes with File Explorer and BandiView working together. You will need to remove potential conflicting apps one by one, and check if the problem is resolved after removing each app. Sorry for any inconvenience caused by this.

2024년 6월 20일 목요일 오후 11시 29분 6초 UTC+9에 SM T님이 작성:

SM T

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Jun 21, 2024, 8:40:41 AM6/21/24

to BandiView forum., seyo IM, SM T

I reinstalled the WIN10 system. Now the problem has been solved.

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