Library Internal Reviews

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Holt Zaugg

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Jun 20, 2025, 9:44:08 AMJun 20
to arl-a...@arl.org

Hello,

 

The BYU Library conducts regular reviews of each department within the library on a rotating basis (one department per semester). Our process includes a departmental self-study guided by a template used for the self study and the final report, a local internal review team, surveys, interviews, and an external reviewer. The intent of the review is to be able to describe the value of the department (acknowledge the good and meaningful work that they do) and to provide recommendations to help them improve what and how they do things. Library leadership has decided that it is time to reexamine our internal review process.

 

If your library conducts a similar review, I would appreciate receiving any documents along with a brief description of the process you use to inform the discussions by our library leadership.

 

Thank you in advance.

 

Holt

 

Holt Zaugg, PhD

Assessment Librarian, BYU Library

HBLL 5720

Provo, UT 84602

holt_...@byu.edu

801-422-4178

 

Harker, Karen

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Jun 20, 2025, 9:50:52 AMJun 20
to Holt Zaugg, arl-a...@arl.org

This idea seems intriguing – much like the regular evaluations of academic programs.  We do not do this, but I’m interested in your processes and evaluation criteria.  I’m also interested in the concerns that the leadership has in this process. 

 

Karen R. Harker

Collection Assessment Librarian

University of North Texas Libraries

Denton, Texas 75287

Karen....@unt.edu

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Zucca, Joseph

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Jun 22, 2025, 6:31:37 PMJun 22
to Holt Zaugg, arl-a...@arl.org, Matula, Kelly, Sarno, Andrew L
Thanks for kicking this off, Holt.  Please find attached a process similar to what you describe presently in use at the University of Pennsylvania Libraries.  The process was approved by leadership early in calendar 2024 and conducted through the late summer and fall of that year. Happy to follow up if needed.

Joe Zucca
Assoc. Vice Provost for Organizational Impact and Effectiveness
University of Pennsylvania Libraries
Rm. 222, Van Pelt-Dietrich Library Center
3401 Walnut Street, Philadelphia, PA 19104
215-573-4643 Office
ORCID:0000-0002-6376-7810

From: Holt Zaugg <holt_...@byu.edu>
Sent: Friday, June 20, 2025 9:44 AM
To: arl-a...@arl.org <arl-a...@arl.org>
Subject: [ARL-ASSESS] Library Internal Reviews
 
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Assessment Briefings _ Plan and Process 2024.docx
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