Hosting provider issues

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David Stringer

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Oct 31, 2016, 7:22:10 AM10/31/16
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Our hosting provider has been having some infrastructure problems for the last several hours.
The issues have effected some of our servers however the fault tolerant design of *Unity should ensure the service remains available.

We'll be keeping an eye on this issue.

Many thanks,
Dave

David Stringer

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Oct 31, 2016, 8:51:31 AM10/31/16
to Open Academic Environment (OAE) Production
This is causing some issues with the activity feed, which we are working to resolve.

David Stringer

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Oct 31, 2016, 9:25:02 AM10/31/16
to Open Academic Environment (OAE) Production
The hosting provider seems to have their issues under control now and activity feed is now operating.

Dave

David Stringer

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Oct 31, 2016, 10:49:09 AM10/31/16
to Open Academic Environment (OAE) Production
The hosting provider is still having issues, this has effected one of the etherpad servers so some ep documents may be temporarily unavailable.

David Stringer

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Oct 31, 2016, 11:38:01 AM10/31/16
to Open Academic Environment (OAE) Production
All servers are currently up and operating correctly.
This seems to be an intermittent issue for the hosting provider and we'll be monitoring this closely.

David Stringer

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Nov 1, 2016, 6:21:19 AM11/1/16
to Open Academic Environment (OAE) Production
The hosting provider has implemented a final fix, hopefully they're right.
Sadly this has temporarily broken the activity feed, which we're working to resolve now.

David Stringer

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Nov 1, 2016, 8:14:20 AM11/1/16
to Open Academic Environment (OAE) Production
This situation is resolved. We expect no more problems related to this.
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