Inquiring CAS commercial support

Yan Zhou

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Sep 9, 2019, 2:38:05 PM9/9/19

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Hi,

We use CAS 4.1.9 and CAS 5.3. It has been running well in PROD., We are in health-care industry and would like to look into commercial CAS support.

One of my biggest unknowns and fear is gaining visibility into CAS ticket registry, hazelcast. If some of PROD users cannot login, it seems that usually this is because the ticket validation failed. It seems difficult gaining visibility into troubleshooting that in PROD traffic.

I am not sure whether I would better off getting Hazelcast commercial support of CAS commercial support.

I looked up the CAS documentation, the membership fee is for academic organizations, so we do not qualify. With the list of commercial organizations providing CAS support, anyone has experience with any of them?

Thx!

Yan

William E.

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Sep 10, 2019, 9:49:52 AM9/10/19

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We have been using Unicon for a few years now. Misagh, who I consider the main CAS developer, works for them. We're happy with their support.

-William

Misagh Moayyed

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Sep 12, 2019, 2:51:41 AM9/12/19

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Clarification: while this should in no way affect your decision, I should point out that as of July 5th, I am no longer a Unicon employee.

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