User unable to login, but AD logs show otherwise?

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Mark McCoy

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Dec 12, 2016, 6:07:33 PM12/12/16
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I have a strange situation. We have a user who is able to login to other applications on campus (Blackboard, her workstation, other web applications, etc), but is unable to login to the CAS server. We have a single authoritative source for identity (Active Directory), so if she is able to log into one application she should be able to login to all applications.

 

The strange thing is that the AD logs show a successful login in at the same time that the CAS logs show a failed login. This is the first time I have seen something like this and it is only happening to this one user.

 

(CAS 4.0.4 talking to AD 2012 for authentication)

 

Thanks,

Mark

 

 

Mark McCoy

OIT Manager, Platform Application Services

The University of Texas at San Antonio

210-458-5871

 

Misagh Moayyed

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Dec 12, 2016, 6:15:00 PM12/12/16
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Share logs please, and make sure you modify CAS to include sufficient data for LDAP debugging.

 

--Misagh

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