CAS Service Ticket not Created
Juan Quintanilla
Hi Everyone,
We are running CAS 3.6 and everything has been working great, on occasions though we have seen the following in the catalina.out logs "ticket no found" and it relates to the users Service Ticket. The user is able to authenticate and once the application goes to validate the service ticket I see that message. In the DB I see the entry action_service_ticket_not_created. This recently came up with a particular user that was trying to access an application on their computer and was getting this message from the application but were able to login when they tried it from their phone.
Has anyone encountered something similar with the service ticket not being created in the database or possibly it being removed before validation can occur. I will be enabling debug mode to see if something might be happening before that is causing the ticket not to be created.
Thanks!