Bonjour Vincent,
> On 19 Jul 2019, at 14:57, HURTEVENT VINCENT <
vincent....@univ-lyon1.fr> wrote:
>
> Hello Patrick,
>
>> Le 19 juil. 2019 à 11:46, Patrick Proniewski <
patrick.p...@univ-lyon2.fr> a écrit :
>>
>> I'm quite surprised to be alone wanting to enroll more than one U2F or Yubikey per user…
>
> I think that it’s not appropriate to have multiple active tokens if the main goal is to harden authentication using MFA.
I'm pretty sure it's best practice, in fact it's even endorsed by Google: by default they ask you enrol 2 keys. The registrar Gandi.net lets you enrol as many U2F key you want, too. Many others do allow multiple token or backup 2FA (pretty sure Facebook allows it). Twitter won't let you use U2F unless you give them a phone number that will act as a backup 2FA in case you lose the U2F token. etc.
Also, it looks like to me that a regular user will feel way safer if he knows he has a backup device just in case the 1st one is lost.
Nothing to lose, it's always a win to allow multiple tokens enrolment.
> Maybe the best way to reduce support in case of lost token, is to provide at first 2 (or more) tokens (1 production and 1 backup) to the user and an organizational process where IT could quickly swap token on a user call and identity check.
It's probably worse, at least on our side. We don't allow users to call for a password reset so it's very unlikely we allow them to change 2FA tokens over the phone or by any other remote means.
Cheers,
Patrick