Carlo Frischi
unread,Jun 29, 2022, 5:23:08 AM6/29/22Sign in to reply to author
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to Anaconda - Public
I downloaded (1 week ago) Anaconda Distribution "Anaconda3-2022.05-Windows-x86_64.exe" and tried to install on a PC ASUS model N76VZ, Intel Core i7-3630QM 64-bits CPU, MS-Windows 8.1.
After extracting all files, installation stops at "Setting Base Environment" stage. Even worst: the screen freezes, cursor stops, mouse and keyboard stops. Switch-off button does not work, the only way to restart is to remove power.
I've made number of checks and tests to solve/understand what happens:
- tried to remove all files and reinstall. I have tried all installing options: "just me/all users", chosen different locations for "anaconda3" folder
- created a new user (admin and normal) on the PC and launched installation from such login
- restored Windows at a safe state (set before starting anaconda installation)
- tried to install Miniconda instead
- tracked events (Windows event viewer): once the PC restarted (by removing power) just found a msg telling that "computer restarted after power off"
Finally, nothing succeeded. Every attempt fails : the PC always stucks at "Setting Base Environment" stage.
I was not able to find anything on the web about this trouble, nor on this forum. Maybe someone could tell me what happens and/or has a solution ?
Thank you in advance