Ryan Dowd's next live training webinar topic is Understanding Post-Traumatic Stress Disorder in Veterans
mars...@library.ohio.gov
Register to attend Ryan Dowd’s Next Webinar
When: June 20 at 2 p.m. ET
Registration link: https://us02web.zoom.us/webinar/register/4316469293825/WN_bjoevav4SFyzuAGuYYJtJQ#/registration
Topics Covered: Understanding Post-Traumatic Stress Disorder in Veterans: A conversation with Dr. Kathy Platoni
Dr. Kathy Platoni has been a practicing clinical psychologist for more than 40 years and maintains a private practice in Centerville, Ohio. In service of her country and as an Army Reserve clinical psychologist, she has deployed on four occasions in time of war. She specializes in the treatment of PTSD, behavioral medicine and the treatment of chronic pain and chronic, debilitating, and terminal illnesses.
NEW VIDEO CLIP FOR STAFF MEETINGS
Short videos meant for staff meetings and sharing small bites of information are now available on Niche Academy. They are less than 7 minutes long and cover a wide range of topics. A new training titled Mistake #2: Violating the “5 Second Rule” is available in the academy.
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A former director of a Chicago homeless shelter, Ryan Dowd is the author of The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone. He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. He also provides training to police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
To access The Librarian’s Guide to Homelessness core training on Niche Academy, go to the State Library of Ohio’s Training and Professional Development page and click the homelessness training link. Once in Niche Academy, you will be prompted to login or create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar.
If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at: eke...@library.ohio.gov.
The Librarian’s Guide to Homelessness core training purchased by the State Library in 2019 and has been renewed through August 2024. The online training, authored by Ryan Dowd, is available for all Ohio public and academic library staff. The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and issues, and make staff feel empowered and safe. Archived webinars are available as separate modules in Niche Academy.
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Marsha McDevitt-Stredney, Ph.D.
Public Information Officer
Director, Marketing & Communications
Pronouns: she, her, hers
State Library of Ohio
274 E. 1st Avenue
Columbus, OH 43201
Tel: 614-644-6875
Find us on 
mars...@library.ohio.gov
mars...@library.ohio.gov
Register to attend Ryan Dowd’s Next Webinar
When: July 11 at 2 p.m. ET
Registration link: https://us02web.zoom.us/webinar/register/4316469293825/WN_iMIYl8-eQO-bHLLe0vmpYg#/registration
Topics Covered: Homelessness is a Housing Problem: A Conversation with Gregg Colburn
Gregg Colburn is an Associate Professor in the Runstad Department of Real Estate in the College of Built Environments at the University of Washington. He publishes research on topics related to housing and homelessness and is co-author of the book, Homelessness is a Housing Problem: How Structural Factors Explain U.S. Patterns (University of California Press).
Download the flyer (PDF).
New Video Clip for Staff Members
Short videos meant for staff meetings and sharing small bites of information are now available on Niche Academy. They are less than 7 minutes long and cover a wide range of topics. A new training titled Mistake #2: Violating the “5 Second Rule” is available in the academy.
The Librarian’s Guide to Homelessness core training purchased by the State Library in 2019 and has been renewed through August 2025. The online training, authored by Ryan Dowd, is available for all Ohio public and academic library staff. The four-part training is an empathy-driven approach that provides best practices for library staff on how to understand the homeless population and serve them better. There are also practical tips on how to deal with and de-escalate common situations and issues, and make staff feel empowered and safe. Archived webinars are available as separate modules in Niche Academy.
----
A former director of a Chicago homeless shelter, Ryan Dowd is the author of The Librarians Guide to Homelessness: An Empathy-Driven Approach to Solving Problems, Preventing Conflict, and Serving Everyone. He travels all over the United States speaking to libraries about how to best help homeless patrons using empathy and respect. He also provides training to police departments, nonprofits and other organizations on how to compassionately manage problematic behavior from troubled individuals.
To access The Librarian’s Guide to Homelessness core training on Niche Academy, go to the State Library of Ohio’s Training and Professional Development page and click the homelessness training link. Once in Niche Academy, you will be prompted to login or create an account. Certificates will be issued within Niche Academy after the completion of the core training or webinar.
If you have trouble accessing the training or upcoming webinar, email Erin Kelsey, Library Consultant at the State Library of Ohio at: eke...@library.ohio.gov.
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