Re: [EchoVision Pioneer Users] Problem with AIRA call

[Buddy Brannan]

Not quite. LOL No, you press the AI button five times. 

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Buddy Brannan

Customer Support And Training Specialist

Agiga

Email: bud...@agiga.ai

On Mar 20, 2026, at 11:38 AM, 'Donna Goodin' via Pioneer Edition Users <pion...@agiga.ai> wrote:

Hi Rusty,

To send a log, press and hold the AI button for five seconds.  The log will automatically be sent to Agiga.  Then, follow that up by submitting the feedback form, which can be found at the bottom of the page under the Settings tab in the phone app.

HTH,

Donna

On Mar 20, 2026, at 10:21 AM, Rusty Perez <Ru...@rustyperez.com> wrote:

Hey folks,

I just tried calling Aira for the first time using my glasses.

The call connected, but the agent couldn't hear me. I could hear her just fine.

I decided to try and see if she could help me anyway by pointing to what I needed help on, the breakers in my circuit breaker box. It was somewhat successful.

But, how should I report this? How can I troubleshoot or send a log?

Thanks!

Rusty

To unsubscribe from this group and stop receiving emails from it, send an email to pioneers+u...@agiga.ai.

[Donna Goodin]

Oops!!!! Sorry, Rusty.

Donna

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