Random crashes since 0.9.7
Mike Nguyen
Every build from 0.9.7 has crashed randomly for me at one point or
another. Meaning I'd be doing general browsing and then the application
just unexpectedly quits, no explanation or anything. It could be
anywhere from minutes to days (I never shut down my PB, just put it to
sleep). 0.9.6 didn't do this to me. I'm now using 2002010709, which
seems the most stable so far (last night's was especially bad for me).
My config: PB G4-550, OS X.1.2 on UFS, Mozilla and home directory on
HFS+.
Is anyone experiencing these problems, or is it just me? I wish there
was some way I could get some more useful info to report back (e.g.
crash dump).
Thanks,
Mike.
Mike Pinkerton
> Is anyone experiencing these problems, or is it just me? I wish there
> was some way I could get some more useful info to report back (e.g.
> crash dump).
Ah, but there is ;)
Open the console app (Apps:Utilities) and in it's pref window click the
tab for "Crashes". Check both boxes.
Now, any time you crash you'll get a stacktrace opened automatically for
you which you can copy into bugs (you are filing bugs, right?) ;) Be
careful, though, the new stacks are _appended_ to the log, so be sure
you scroll all the way to the bottom for the latest stack (it doesn't
autoscroll).
--
Mike Pinkerton
Mac Browser Weenie
pink...@netscape.com http://people.netscape.com/pinkerton
hysterion
> Mike Nguyen wrote:
>
>> Is anyone experiencing these problems, or is it just me? I wish there
>> was some way I could get some more useful info to report back (e.g.
>> crash dump).
>
>
> Ah, but there is ;)
>
> Open the console app (Apps:Utilities) and in it's pref window click the
> tab for "Crashes". Check both boxes.
>
> Now, any time you crash you'll get a stacktrace opened automatically for
> you which you can copy into bugs (you are filing bugs, right?) ;) Be
> careful, though, the new stacks are _appended_ to the log, so be sure
> you scroll all the way to the bottom for the latest stack (it doesn't
> autoscroll).
I'm experiencing these crashes too. "The application Mozilla has
unexpectedly quit" - this seems often related to closing a tab (as in
tab browsing), but sometimes it only happens a few seconds later, as if
for no apparent reason.
I have CrashReporter turned on from the Console prefs, as explained
above, but no log gets generated. Typically I'd have a number of tabs
open from a Google or Bugzilla search, or some online forum, and closing
one of them causes Mozilla to quit before I can even record the URL, so
I feel a bit sorry that I can't give more details.
Can't find anything quite similar in Bugzilla either. Seems different
from bug 93458 or bug 114074, since those give crash logs.
What disturbs me most is that while this only started in the last few
days (maybe from the Jan 15 nightly on), the same crashes now *also*
happen with earlier builds - all the way back to 0.9.7 which used to be
much more stable than that.
Is it possible that some preference file got corrupted? Which ones would
be safe to try and delete before re-launching the app? I'm thinking of
~/Library/Preferences/org.mozilla.Mozilla.plist ?
~/Library/Mozilla/Application Registry ?
...or anything in ~/Library/Mozilla/Profiles ?
Any suggestions most welcome.
PS1: Rev B iMac, 384 MB ram, OS X 10.1.1 (5M28), uptime 30 days.
PS2: Kudos to Mike Pinkerton & crew for the gorgeous Aqua work.
Way to go!
Chris Meiering
triggers it, but it definately happens when closing tabs.
I noticed this got really bad after using 0.9.7 for a while, then using
the Jan macho builds. After this both Apps crashed randomly and
frequently. FYI I had symlinked my ./mozilla profile to my
~/Library/Mozilla profile. To make a long story short I found that using
separate profiles (with only bookmarks and cookies symlinked) helped
clear up a lot of the crashes...although they are still happening, just
way less ofter. The only problem is I've been changing builds everyday
as well, so I can't say for sure if the stability is due to a new build
or the pref change.
It may be worth a try for someone who is having alot of crashes to just
rename their old profile and regenerate a new one to see if the
crashiness goes away.
hysterion
> I've noticed the same thing. There really is no specific page which
> triggers it, but it definately happens when closing tabs.
>
> I noticed this got really bad after using 0.9.7 for a while, then using
> the Jan macho builds. After this both Apps crashed randomly and
> frequently. FYI I had symlinked my ./mozilla profile to my
> ~/Library/Mozilla profile. To make a long story short I found that using
> separate profiles (with only bookmarks and cookies symlinked) helped
> clear up a lot of the crashes...although they are still happening, just
> way less ofter. The only problem is I've been changing builds everyday
> as well, so I can't say for sure if the stability is due to a new build
> or the pref change.
Just for the record, I'm experiencing this purely with CFM builds and
one constant profile, no funny symlinking :-) (The only Mach-O build
I've tried is the original one of 2001/11/21, which I loved for its
speed, but precisely, I'm waiting until Mach-O uses the *same* profile
as CFM before I try it again.)
I've just had another one of those random crashes a few minutes ago,
this time after closing an entire browser window (using the Mac's red
close button). Try as I may, I can't come up with "steps to reproduce",
but it sure keeps happening.
Three of us seeing this now... Even if due to profile corruption, I
can't help thinking it would be very bad to see this slip into 0.9.8...
> It may be worth a try for someone who is having alot of crashes to just
> rename their old profile and regenerate a new one to see if the
> crashiness goes away.
Will try this next - just moving my entire ~/Library/Mozilla/Profiles
and letting Moz generate another. Would appreciate if someone from
Netscape can comment on what other files (that I won't replace for now)
are possible culprits:
~/Library/Preferences/org.mozilla.Mozilla.plist ?
~/Library/Mozilla/Application Registry ?
anything else?
hysterion
>
>> I've noticed the same thing. There really is no specific page which
>> triggers it, but it definately happens when closing tabs.
>>
>> just rename their old profile and regenerate a new one to see if the
>> crashiness goes away.
>
>
>
> Will try this next - just moving my entire ~/Library/Mozilla/Profiles
> and letting Moz generate another. Would appreciate if someone from
> Netscape can comment on what other files (that I won't replace for now)
> are possible culprits:
>
> ~/Library/Preferences/org.mozilla.Mozilla.plist ?
> ~/Library/Mozilla/Application Registry ?
>
> anything else?
Okay, I just tried the above, and the problem persists.
I actually moved and renamed the whole ~/Library/Mozilla/ folder,
including the "Application Registry" file, see above. (If I merely move
and/or rename the "Profiles" subfolder, then Moz still finds it on the
next relaunch. Are these things documented anywhere?)
Thus, I was essentially launching 2002011803 "as new". Created a new
profile (didn't import an old Netscape 4.x profile as offered).
Subscribed to my usual mail and news accounts and tweaked a few
preferences (font sizes, dump the sidebar, etc.)
Then I opened 3 tabs in one browser window:
(1) www.mozilla.org/start/ (automatic as usual with a new build)
(2) slashdot.org
(3) www.linuxdevices.com/articles/AT8267298734.html, linked from (2).
I read (3), closed that tab, and about 3 seconds later the browser
crashed with no stack trace generated. "The application Mozilla has
unexpectedly quit."
I'd gladly file a bug, but again, I have no idea how to make this
deterministic. I bet than when I'll close this very same tab after
posting this message, Mozilla won't crash -- but it will elsewhere,
sometime in the next half hour.
Looks like a serious bug to me. What else can we do to help nail it?
hysterion
> Thus, I was essentially launching 2002011803 "as new". Created a new
> profile (didn't import an old Netscape 4.x profile as offered).
> Subscribed to my usual mail and news accounts and tweaked a few
> preferences (font sizes, dump the sidebar, etc.)
>
> Then I opened 3 tabs in one browser window:
> (1) www.mozilla.org/start/ (automatic as usual with a new build)
> (2) slashdot.org
> (3) www.linuxdevices.com/articles/AT8267298734.html, linked from (2).
>
> I read (3), closed that tab, and about 3 seconds later the browser
> crashed with no stack trace generated. "The application Mozilla has
> unexpectedly quit."
The exact same thing just happened under Mozilla 0.9.7 (2001122106
milestone), which I had launched with the above 2002011803-generated
profile in place. Same 3 tabs, same few seconds delay, same crash.
But it's not 100% reproducible. (Didn't happen the 2nd time I tried with
2002011803, nor with 20020117xx.)
hysterion
> The exact same thing just happened under Mozilla 0.9.7 (2001122106
> milestone), which I had launched with the above 2002011803-generated
> profile in place. Same 3 tabs, same few seconds delay, same crash.
Just happened yet again, under the same 0.9.7 session I wrote the last
message from. Opened about 6 tabs at macgimp.org, closed maybe 4 of them
and Mozilla crashed.
Bug filed: http://bugzilla.mozilla.org/show_bug.cgi?id=120863
Marius Strumyla
> Hello,
>
> Every build from 0.9.7 has crashed randomly for me at one point or
> another. Meaning I'd be doing general browsing and then the application
> just unexpectedly quits, no explanation or anything. It could be
> anywhere from minutes to days (I never shut down my PB, just put it to
> sleep). 0.9.6 didn't do this to me. I'm now using 2002010709, which
> seems the most stable so far (last night's was especially bad for me).
i'm using mozilla0.9.7 on WinNT but have been experiencing the same
problems. all of a sudden my mozilla0.9.7 would quit. i'm not sure my
post is relevant but read on...
i've noticed that pages that would cause "crashes" (it wasn't really a
crash, just my mozilla would unexpectedly quit) had quicktime plugin
activated. also, i've remembered having upgraded Quicktime to 5.0.2.
the thing was that mozilla/plugins still had plugin files from the old
quictime. so i copied the new 5.0.2 plugin files over to mozilla/plugins
and my problems were gone.
hope that helps
hysterion
Mozilla 0.9.7 and subsequent builds to "quit unexpectedly",
every time, on two different machines. See: