jms update
Jms at B5
A lot of people have been asking what's up while the newsgroup's been down, so
I figured I'd take just a moment to do a quick list of where to go for new jms
stuff, and what's in the works.
I apologize in advance if this comes across heavy-handedly, it's just that a
lot of stuff has been going on, and the best way to get it out is just to drop
it all at once rather than cluttering up the newsgroup with a lot of different
messages.
1) My new novel, TRIBULATIONS, is now available to be read free online at
www.bookface.com (along with the last Crusade scripts and some of my short
stories).
2) Starting Monday, for those who massively want a print copy of the book,
TRIBULATIONS can also be ordered from darktales.com; Dark Tales publishing is
doing a special edition trade paperback in limited numbers. (And a bit of
history is being raffled off: the Kinesis keyboard on which I wrote nearly all
of B5, most of my internet posts, Crusade, Tribulations, the Murder She Wrote
movie, and a bunch of other stuff...will be raffled off to one of the folks who
pick up the Dark Tales edition. It still works fine though the cable that goes
inside comes a bit loose sometimes.) I've been offered big bucks for the
thing, and some have wanted to sell it on ebay...but all things considered, I'd
rather give it away, in the hope that whoever gets it will use it to create the
next big story.)
3) The 13 episode anthology series I'm doing for scifi.com -- THE CITY OF
DREAMS -- continues to air new episodes. The first couple starred Steve
Buscemi and Andre Braugher, and the one currently up stars Tim Curry and should
be of particular interest to net-folks. Just stick with it, you'll see what I
mean. That's over at www.scifi.com/cityofdreams
4) Per a page one story in today's DAILY VARIETY, MGM has commissioned me to
write a RISING STARS movie in a seven-figure deal. I won't be producing this
one because a) I have nothing to do with financing it and have never produced a
feature film and have no desire to start, and b) I'm going to be too busy
because....
5) Having finally finished the RISING STARS negotiation, we're now able to
finish negotiating the deal for me to run a new hour long drama series as exec
producer. There are just a few more small points we're still haggling over,
but they're not deal breakers, so I should be able to provide that info
sometime in the coming week. It's going to be a pretty cool show.
6) Alongside such other folks as Jerry Bruckheimer, Oliver Stone, Ellen
Degeneres, Chris Rock and the like, I've signed to develop programming for
z.com, which looks like it's going to become one of the premiere sites for
internet programming. We hope to have some of the stuff online by Halloween.
7) I've also just signed to do a column for psycomics.com, a division of USA
Networks. The first one debuts around September 28th.
8) Next month the first title under the Joe's Comics imprint from Top Cow makes
its debut: MIDNIGHT NATION, a nifty little book penciled by Gary Frank. You
can get an advance glimpse of the stuff at
http://wizardworld.com/news/topcow/midnight_nation/midnight_nation.html
Other than that it's been pretty quiet.
jms
(jms...@aol.com)
B5 Official Fan Club at:
http://www.thestation.com
(all message content (c) 2000 by
synthetic worlds, ltd., permission
to reprint specifically denied to
SFX Magazine)
JBONETATI
<<Other than that it's been pretty quiet.>>
Whew. Can we say "understatement"?
Can't wait to find out more about the new show even if it doesn't sound as
though it's a JMS premise.
I'm really enjoying both Tribulations and City of Dreams. A lot.
Keep us posted, JMS!
Thanks,
Jan
(who really really really wants that keyboard <g>)
Tammy Smith
Tammy
Jay Denebeim
Jms at B5 <jms...@aol.com> wrote:
>A lot of people have been asking what's up while the newsgroup's been down, so
>I figured I'd take just a moment to do a quick list of where to go for new jms
>stuff, and what's in the works.
"Oh when B5 is over I'll buy a little cottage in ireland and retire to
write novels" Or somethign similiar... You couldn't understand why
none of us believed you :-)
Jay
--
* Jay Denebeim Moderator rec.arts.sf.tv.babylon5.moderated *
* newsgroup submission address: b5...@deepthot.org *
* moderator contact address: b5mod-...@deepthot.org *
* personal contact address: dene...@deepthot.org *
Jms at B5
>write novels" Or somethign similiar... You couldn't understand why
>none of us believed you :-)
Well, I *did* write the book....
One thing about that initial prospect is that it looked VERY appealing when I
was exhausted and working 20 hours a day for years on B5. Once I had a chance
to rest and recover, which took a while, I figured I might have one or two
shows left in me....
Christian McNeill
news:20000820183949...@ng-cq1.aol.com...
> 3) The 13 episode anthology series I'm doing for scifi.com -- THE CITY OF
> DREAMS -- continues to air new episodes. The first couple starred Steve
> Buscemi and Andre Braugher, and the one currently up stars Tim Curry and
should
> be of particular interest to net-folks. Just stick with it, you'll see
what I
> mean. That's over at www.scifi.com/cityofdreams
This was good... Nice spooky touch... IMO this experimental episode worked
:)
> 4) Per a page one story in today's DAILY VARIETY, MGM has commissioned me
to
> write a RISING STARS movie in a seven-figure deal. I won't be producing
this
> one because a) I have nothing to do with financing it and have never
produced a
> feature film and have no desire to start, and b) I'm going to be too busy
> because....
Will this be a portion of the story or will it be the whole thing?
> 5) Having finally finished the RISING STARS negotiation, we're now able to
> finish negotiating the deal for me to run a new hour long drama series as
exec
> producer. There are just a few more small points we're still haggling
over,
> but they're not deal breakers, so I should be able to provide that info
> sometime in the coming week. It's going to be a pretty cool show.
A Rising Stars TV series or something else?
> 8) Next month the first title under the Joe's Comics imprint from Top Cow
makes
> its debut: MIDNIGHT NATION, a nifty little book penciled by Gary Frank.
You
> can get an advance glimpse of the stuff at
> http://wizardworld.com/news/topcow/midnight_nation/midnight_nation.html
I am waiting in anticipation for this one :)
> Other than that it's been pretty quiet.
Quiet indeed.
--
==========================================
Christian McNeill
One of the Medwar First Ones
Keeper of the "Grrr Arrgh"
Guardian of Mutant Enemy
E-mail: chri...@quicknet.com.au
Web: red.underground.com.au
ICQ: 818458
or 48580607
Jms at B5
>:)
>
Thanks...what's astonishing is how many people we've heard from who actually
fell for the conceit of the episode and thought that what they were hearing was
real (I'm not making that up, both Brian and I have gotten emails from people
to that effect, saying we should have the problem fixed.)
>Will this (the RS movie) be a portion of the story or will it be the whole
thing?
>
That's what we're working out now.
>It's going to be a pretty cool show.
>
>A Rising Stars TV series or something else?
Something else.
Pål Are Nordal
>
> Thanks...what's astonishing is how many people we've heard from who actually
> fell for the conceit of the episode and thought that what they were hearing was
> real (I'm not making that up, both Brian and I have gotten emails from people
> to that effect, saying we should have the problem fixed.)
Hehe... I liked it too. Listened to it lying down with all the lights
of... It actually kinda spooked me somewhat, although the real buffering
was a bit of a mood spoiler.
Two things - Was those dialogue snippets at the end important to the
story... They were familiar, though in different voices... Or was it
just to enhance feeling of something being wrong with the feed?
And what was that about "This time I'm gonna get the flood right" on the
web page? Can't remember hearing it during the play.
> >A Rising Stars TV series or something else?
>
> Something else.
SF related?
--
Donate free food with a simple click: http://www.thehungersite.com/
Pål Are Nordal
a_b...@bigfoot.com
Pål Are Nordal
>
> Other than that it's been pretty quiet.
The calm before the storm, eh?
Pål Are Nordal
>
> BTW, is there going to be an option for those of us who don't desire to
> open up the Java/JavaScript/ActiveX can of worms, that you know?
You can buy it as described in point 2. For web publication, the Java is
necessary to prevent downloading and redistribution of the text.
Pål Are Nordal
>
> And a bit of
> history is being raffled off: the Kinesis keyboard on which I wrote nearly all
> of B5, most of my internet posts, Crusade, Tribulations, the Murder She Wrote
> movie, and a bunch of other stuff...will be raffled off to one of the folks who
> pick up the Dark Tales edition. It still works fine though the cable that goes
> inside comes a bit loose sometimes.
Speaking of computer accessories... What's your current setup? Inquiring
minds want to know.
Jms at B5
>minds want to know.
>
I've got a new system waiting for me to unwrap it, which I'm waiting until I'm
in the new house to do...but it's a top of the line Dell, a jump over the one
I'm using currently. 19" monitor, DVD drive, high speed modem, the works.
I ALWAYS buy Dell. I've never once had a problem with them.
Maagic
--
-Maagic
aka Bryan Foster
Webmaster of the Rick and Bubba Experience
http://www.rickandbubba.net
Tammy Smith
Just a plug for the home company (Gateway is in San Diego now)! :)
Tammy
lor...@tala.mede.uic.edu
Jay Denebeim <dene...@deepthot.org> wrote:
>
>"Oh when B5 is over I'll buy a little cottage in ireland and retire to
>write novels" Or somethign similiar... You couldn't understand why
>none of us believed you :-)
"[. . .] We should get a few days off before the next big crisis. It never
seems to work out that way."
"No. And you wouldn't have it any other way."
"I beg your pardon?"
"You are a problem solver. You are one of these people who'll pick up a rope
that's got all tangled up and spend entire day untangling it. Because it's a
challenge, because it defies your sense of order in the universe, and
because you can. Sometimes I try to picture you sitting on a beach with
absolutely nothing to do."
"And?"
"And, the picture always ends with your head imploding."
-- Sheridan and Delenn in Babylon 5:"Epiphanies"
Jms at B5
>
>"And, the picture always ends with your head imploding."
>
...pfthfpt....
Pierre PASCAL
Maagic wrote:
> Funny... I always pegged Joe as a Mac guy...
Me too, but Dell is not so far from a Mac spirit in the PC world, isn't it?
Pierre
Jay Denebeim
Jms at B5 <jms...@aol.com> wrote:
>>"Oh when B5 is over I'll buy a little cottage in ireland and retire to
>>write novels" Or somethign similiar... You couldn't understand why
>>none of us believed you :-)
>Well, I *did* write the book....
A book anyway :-)
>One thing about that initial prospect is that it looked VERY
>appealing when I was exhausted and working 20 hours a day for years
>on B5. Once I had a chance to rest and recover, which took a while,
>I figured I might have one or two shows left in me....
That's more or less what I figured. You do TV shows. You do other
stuff as well, but you always come back to TV.
(and, yes, I am alive :-))
Pål Are Nordal
>
> Funny... I always pegged Joe as a Mac guy...
Naah - He's to tough for that. After all, he's been wrestling with
computers since at least the early/mid 80s, and has been known to play
the odd computer game (look up his posts about Quake *grin*).
Rich Johnston
>>> 8) Next month the first title under the Joe's Comics imprint from Top Cow
>makes
>> its debut: MIDNIGHT NATION, a nifty little book penciled by Gary Frank.
>You
>> can get an advance glimpse of the stuff at
>> http://wizardworld.com/news/topcow/midnight_nation/midnight_nation.html
It's still got the typos on it, you know...
Rich Johnston twis...@hotmail.com
All The Rage and Rich's Rumblings at http://www.silverbulletcomicbooks.com
Ramblings 2000 at http://come.to/ramblings & http://www.twistandshoutcomics.com
Selling lots of comics at http://www.geocities.com/evenwood/sale.html
Corbin
I am trying to get some information on rules and etiquette of posting to a
moderated news group. I would appreciate any information that you might give
me.
Corbin
Jay Denebeim
Corbin <Cor...@arkansas.net> wrote:
Well, the first thing I'd say is to not post articles that are
irrelevant to the thread they were posted on.
Second I'd suggest reading the FAQ which is posted here frequently.
Third I'd suggest reading the e-mail you said you read and agreed to
to get this message posted in the first place.
Jay Denebeim
Pål Are Nordal <a_b...@bigfoot.com> wrote:
>Maagic wrote:
>>
>> Funny... I always pegged Joe as a Mac guy...
>
>Naah - He's to tough for that. After all, he's been wrestling with
>computers since at least the early/mid 80s, and has been known to play
>the odd computer game (look up his posts about Quake *grin*).
I believe he was BBSing pre-mac even. Real trouble maker from the
rumors I've heard.
Mark Dowling
Dell's European HQ is in Limerick and their Sales/Support HQ in Bray so you
shouldn't need to haul silicon...
--
______________________________________________
Mark Dowling, 2 Marlboro Mews, Wellington Road, Cork, Ireland
+353-21-4508865, +353-87-2260861, markd...@eircom.net
"Jms at B5" <jms...@aol.com> wrote in message
news:20000821200230...@ng-co1.aol.com...
> >Speaking of computer accessories... What's your current setup? Inquiring
> >minds want to know.
> >
>
> I've got a new system waiting for me to unwrap it, which I'm waiting until
I'm
> in the new house to do...but it's a top of the line Dell, a jump over the
one
> I'm using currently. 19" monitor, DVD drive, high speed modem, the works.
>
> I ALWAYS buy Dell. I've never once had a problem with them.
>
>
Iain Rae
>
> Well if you do buy that house in Ireland some time :)
>
> Dell's European HQ is in Limerick and their Sales/Support HQ in Bray so you
> shouldn't need to haul silicon...
>
experience of "next day onsite support" which took four weeks to arrive
but that's only because the Scottish engineer who appeared was even more
gormless than the guy on the end of the phone. I'm afraid that you are
largely at the mercies of just how (in)competent the person responsible
for your job number is. The only measure of how good the firm is is what
percentage of their call centre people are completely useless and how
easy it is to bypass them and talk to the engineers who actually touch
the stuff.
--
Iain Rae
Computing Officer
Dept. Civil & Offshore Engineering
Heriot-Watt University
Gharlane of Eddore
In <39A4B27F...@arkansas.net> Corbin <Cor...@arkansas.net> writes:
>
> Hello,
>
> I am trying to get some information on rules and etiquette of posting
> to a moderated news group. I would appreciate any information that you
> might give me.
>
Well, first you subscribe to the topic by sending me fifty dollars in
small unmarked bills.
Then you serve a twelve-year apprenticeship before being allowed to
post, and if you make it to twenty years without using the name of
any WWII Nazi leaders in a posting, you'll be allowed to use a .sig
file, but no more than four lines.
You also have to read the entirety of "alt.religion.kibology"
and "alt.fan.tom-servo" every day, and read "Sluggy Freelance"
and "Argon Zark" religiously.
See: http://www.sluggy.com and
http://www.zark.com
for detail education on the Net, Life, The Universe, and Everything.
And thanks for asking.
Pål Are Nordal
>
> I believe he was BBSing pre-mac even. Real trouble maker from the
> rumors I've heard.
Yeah, I wonder why we put up with him.
BTW - Any really juicy rumours you'd like to share? <eg>
Alpe97
Scott Johnson
: Is this getting thru yet from AOL???????
I can't tell you, you asked us to ignore you.
--
Scott Iekel-Johnson sco...@eecs.umich.edu
Dept. of EECS, Univ. of Michigan http://www.eecs.umich.edu/~scottdj
(734) 763-5363
Finger for PGP public key.
Steve Brinich
> Well, first you subscribe to the topic by sending me fifty dollars in
> small unmarked bills.
Launder the money. He gets cranky if the ink bleeds into his
solution.
--
Steve Brinich <ste...@Radix.Net> If the government wants us
http://www.Radix.Net/~steveb to respect the law
89B992BBE67F7B2F64FDF2EA14374C3E it should set a better example
Jay Denebeim
Pål Are Nordal <a_b...@bigfoot.com> wrote:
>BTW - Any really juicy rumours you'd like to share? <eg>
Nope, my lips are sealed.
Chris Schumacher
wrote:
>In article <39A5ADC5...@bigfoot.com>,
>Pål Are Nordal <a_b...@bigfoot.com> wrote:
>
>>BTW - Any really juicy rumours you'd like to share? <eg>
>
>Nope, my lips are sealed.
>
Actually, there is a story from that period, which I'm sure has been
embellished somewhat... I can't remember most of it, but it had
something to do with a Writer's Guild (I think) BBS, and how the
moderators were using it to dig up dirt on its members and blackmail
them, and JMS and some of his friends busted it up...
Course, some people claimed Ness fought Capone too...
-==Kensu==-
And then JMS got behind the keyboad of his Amiga and said "Let's do
some good."
Geoduck
>Gharlane of Eddore wrote:
>
>> Well, first you subscribe to the topic by sending me fifty dollars in
>> small unmarked bills.
>
> Launder the money. He gets cranky if the ink bleeds into his
>solution.
Just pulp it. It's easier to pour into his nutrient feeds.
--
Geoduck
geo...@usa.net
http://www.olywa.net/cook
B Poulton
[ Your display is set for the "US-ASCII" character set. ]
[ Some characters may be displayed incorrectly. ]
Typical support personnel:
Take any common houseplant, put a set of windup teeth chatterers on it,
toss it on a phone line and let it go!
--
bpou...@vcn.bc.ca (Bob Poulton).
Vah! Denuone Latine loquebar? Me ineptum. Interdum modo elabitur. (Oh! Was I
speaking Latin again? Silly me. Sometimes it just sort of slips out.)
Wesley Struebing
of Eddore) wrotf:
>
>
>In <39A4B27F...@arkansas.net> Corbin <Cor...@arkansas.net> writes:
>>
>> Hello,
>>
>> I am trying to get some information on rules and etiquette of posting
>> to a moderated news group. I would appreciate any information that you
>> might give me.
>>
>
>
>Well, first you subscribe to the topic by sending me fifty dollars in
>small unmarked bills.
Hey! I protest! You charged ME $75.00!
>
>Then you serve a twelve-year apprenticeship before being allowed to
>post, and if you make it to twenty years without using the name of
>any WWII Nazi leaders in a posting, you'll be allowed to use a .sig
>file, but no more than four lines.
Well, at least you waived the apprenticeship for me...(must have been
my kind demeanor...)
8-)
--
--Take care; faith manages!
--
--Wes Struebing
--
--+++++++++++++++++++++++++++++++++++++++
-- str...@americanisp.com
-- ph: 303-343-9006 / FAX: 303-343-9026
-- home page: http://users.americanisp.com/~wstruebi/
Robert Denier
I personally dislike Dell, but thats partially because they are just not
flexible enough for me. There is of course something to be said for being
able to buy something and plug it in and use it without a lot of work. I
think Gateway may be a little better if you want to buy a premade computer
that doesn't integrate as much stuff.
Speaking of computers, If anyone has a c-band satellite system with a very
sharp picture, it looks like its possible to get high quality digital
recordings of television shows (like Babylon5) in a format called SVCD which
is just a movie on a CD. This format can be played by on some DVD players.
(My Apex AD600a appears to work fine.)
A discussion of the format and some other links is here.
http://www.uwasa.fi/~f76998/video/svcd/overview/
A really great video capture and editing program is here.
http://www.geocities.com/virtualdub
A link to a good mpeg2 encoder is here.
http://www.jamsoft.com/tmpgenc/
I'm using a relatively cheap Hauppage Win-Tv card for capturing video and
the HuffyUV codec for compressing it some before the initial save of the
video. (I was getting data rates of about 7meg/sec.)
This requires a fairly nice computer essentially dedicated to the task and
a considerable amount of work. This will also work recording from any other
source of course, but i've noticed that recording from a source like DSS
tends to make the final product noticeably worse due to losses in the
original mpeg2 encoding.
All in all this is a lot of work to try to get a high quality lasting
recordings of Babylon 5. If their is interest, I will try to post more
detailed steps on how to go about this. I still haven't figured out all the
details myself.
Needless to say, if anyone anything knows anything about Babylon 5 DVD's, I
would definitely like to know since they are by far the better choice. In
the end they would probably even be cheaper and certainly they would be
higher quality and less work.
-Robert
The Reverend Jacob Corbin
same newsgroup might lead to hurt feelings, slammed doors, and general
unpleasantness.
--
Reverend Jacob
http://www.fortunecity.com/tattooine/shirley/272/
"People who like this sort of thing will find this the sort of thing they
like." Richard M. Nixon
Gharlane of Eddore
In <39A4B27F...@arkansas.net> Corbin <Cor...@arkansas.net> writes:
>
> Hello,
>
> I am trying to get some information on rules and etiquette of posting
> to a moderated news group. I would appreciate any information that you
> might give me.
>
On 24 Aug 2000 18:34:11 -0700, ghar...@ccshp1.ccs.csus.edu
(Gharlane of Eddore) wrote:
>
> Well, first you subscribe to the topic by sending me fifty dollars in
> small unmarked bills.
>
In <titgqs4rvqg04jp0e...@4ax.com> Wesley Struebing <str...@americanisp.com> writes:
>
> Hey! I protest! You charged ME $75.00!
>
Nope, we charged you $7.50 due to your acute destitution and
unemployability and all those child-support payments you're stuck
with; it was your *agent* who whacked you the other $67.50 , since
he figures you get ten percent of anything he collects, so it goes
the other way, too. You'd be appalled to find out how low your
electric bills would be if you hadn't lost that competency hearing
and ended up with your agent paying your bills for you.
On 24 Aug 2000 18:34:11 -0700, ghar...@ccshp1.ccs.csus.edu
(Gharlane of Eddore) wrotf:
>
> Then you serve a twelve-year apprenticeship before being allowed to
> post, and if you make it to twenty years without using the name of
> any WWII Nazi leaders in a posting, you'll be allowed to use a .sig
> file, but no more than four lines.
>
In <titgqs4rvqg04jp0e...@4ax.com> Wesley Struebing
<str...@americanisp.com> writes:
>
> Well, at least you waived the apprenticeship for me...(must have been
> my kind demeanor...)
>
> 8-)
>
Who told you that? You're *STILL* only getting the "Apprentice" feed
at your site, since your conservator formally refused to let us send
you the R-rated feed with the streaming video and audio.
I'd suggest bribing the paperboy to bring you all editions coming
from "Joe's Comics" to hold you until after your next sanity hearing
in 2007.
sprock...@earthlink.net
> >Speaking of computer accessories... What's your current setup? Inquiring
> >minds want to know.
> >
>
> I've got a new system waiting for me to unwrap it, which I'm waiting until I'm
> in the new house to do...but it's a top of the line Dell, a jump over the one
> I'm using currently. 19" monitor, DVD drive, high speed modem, the works.
>
> I ALWAYS buy Dell. I've never once had a problem with them.
>
>
I'll second that. Their support is excellent. The original C: drive on a Dell
I bought in 1995 died 3 days before the warranty expired, and not only
did Dell's tech support spend an hour or more on the phone with me,
determining what the problem was, they sent me a new drive free of charge
(and twice as big!).
So, did you get the Dimension 4100? The new one I just got (866Mhz)
has very good DVD playback, considering that the decoding is software only.
It's what I would have been playing that B5 combat simulator on, if the
developer had not abandoned it.
Alpe97
(Scott Johnson) writes:
>
>Alpe97 (alp...@aol.com) wrote:
>: Is this getting thru yet from AOL???????
>
>I can't tell you, you asked us to ignore you.
>
>--
>Scott Iekel-Johnson sco...@eecs.umich.edu
>Dept. of EECS, Univ. of Michigan http://www.eecs.umich.edu/~scottdj
>
hmmmmmmmmmm, I guess I better ignore being ignored then. Is THAT what I'm
doing now?
"YES"
Jon Niehof
As long as we're off-topic, I'd say Joe made the right choice. The only
companies I'd buy from are Dell and Micron, or Compaq if you're spending
over $3k. Gateway's reliability leaves *much* to be desired, and their
prices just aren't competitive anymore.
Of course, the *best* thing to do is get a geek friend to build you one...
--Jon, N9RUJ jnie...@calvin.edu www.calvin.edu/~jnieho38
The boy's pure dang-nasty evil! They all
sense it, why can't you?
--Star Wars, Episode II: The Menace Strikes Back
Blaine S. Gardner
>You also have to read the entirety of "alt.religion.kibology"
>and "alt.fan.tom-servo" every day, and read "Sluggy Freelance"
>and "Argon Zark" religiously.
>
> See: http://www.sluggy.com and
> http://www.zark.com
Hey, I'm trying, but when a new Argon Zark only comes out once every
couple of months, it's tough to keep the religious fervor going.
How about applying your formidable Eddorian resources to getting Mr.
Parker back on a regular schedule?
--
Blaine Gardner bla...@xmission.com DoD#46 UB#2 FJ1200 XR600R LT250R
"Cannot run out of time. Time is infinite. You are finite. Zathras is
finite. This... is wrong tool."
Dave Thomer
Just got a chance to read your update from a while back. Congrats on
all the good news; looking forward to the series, Midnight Nation, and
the RS movie. (I just got a chance to read RS 1-9, and am enjoying the
story greatly so far.) I have a question about the web column: was
psycomics bought out by someone recently? They had some trouble a while
back, laying off some people and not making some payments and then
acting as if the departure of their entire staff was a "mutual decision"
. . . I sincerely hope the place is under new management. I'm
definitely looking forward to reading it.
Take care,
Dave
Sent via Deja.com http://www.deja.com/
Before you buy.
Jms at B5
impressive columnists for their site.
Paul Harper
>I ALWAYS buy Dell. I've never once had a problem with them.
Unfortunately, I will NEVER buy Dell again.
I have a very recent Inspiron 7500 which (through no fault of Dell's!)
had water spilled on it.
It was returned to Dell for an out-of warranty repair - meaning
basically that I pay them to do the repair. i.e. profit for Dell. They
promised a six working day turnaround.
After six working days, I had not even had the estimate for the parts,
so I tried to get through to Dell to enquire about the status of the
work. I tried. And tried. And tried. For three days solid I got
transferred from Customer Care (har bleedin' har) to Warranties to
Technical Support and all the way back again. Each time, being
subjected to the same naff musak for a minimum of 30 minutes,
sometimes up to an hour and a half.
I finally gave up and got in touch with the global account manager for
Dell who deals with the company for whom I work - as a corporation we
spend several tens of millions of pounds a year with Dell - and got
him onto the case.
Even then, it *still* took three more days before they got back to me.
That having happened, the repair took just two days and the machine
was very promptly returned ... to completely the wrong address, some
100 miles from where it should have been.
Like I said. I will NEVER buy Dell again. Anybody who's idea of
customer service is *that* bad does not deserve my money.
Paul.
--
A .sig is all well and good, but it's no substitute for a personality
" . . . SFX is a fairly useless publication on just
about every imaginable front. Never have so many jumped-up fanboys done so
little, with so much, for so long." JMS.