ATTN JMS: Tribulations in California?

[ko...@pacbell.net]

Joe,

I've really enjoyed reading Tribulations to date and would like to buy a
copy of it.
But, I was unable to complete the transaction using the Verza online
purchasing
system employed by Dark Tales and thought you would like to know about
this.
Contacting Verza's technical support produced the following response:

> Subject: Re: Multiple transaction errors
> Date: Mon, 21 Aug 2000 10:11:22 +0100
> From: Dee <d...@verza.com>
> To: ko...@pacbell.net
>
> Dear Sir,
>
> Thank you for your email.
>
> Sorry for the inconvenience but due to pending legal issues we are
unable to
> process any transactions in the state of California.
>
> Best regards,
> Dee
> Verza Inc.

Now given that you have quite a few fans in California, and that these
"pending legal
issues" don't sound like they're going to be resolved anytime soon, this
seems like a
major impact for you and Dark Tales. I've sent email to Dark Tales
inquiring about
purchasing Tribulations from them directly but have not yet received a
response.

Anyway, as I said above, I've really enjoyed Tribulations and look
forward to
reading more of your works in the future. Thank you for using
bookface.com!

Scott

[Jms at B5]

>I've really enjoyed reading Tribulations to date and would like to buy a
>copy of it.
>But, I was unable to complete the transaction using the Verza online
>purchasing
>system employed by Dark Tales and thought you would like to know about
>this.

I heard from the publisher this afternoon about this, and apparently Verza
hasn't finished it's jurisdictional paperwork and stuff for California, so
they're going to be switching over to another system asap to cover this.

I'd suggest checking back in a couple of days. It should be fixed by then.

jms

(jms...@aol.com)
B5 Official Fan Club at:
http://www.thestation.com
(all message content (c) 2000 by
synthetic worlds, ltd., permission
to reprint specifically denied to
SFX Magazine)

[Tammy Smith]

I was wondering why I couldn't order it myself (I'm in San Diego).
Thanks for the update!

Tammy

[ko...@pacbell.net]

Just a quick followup, the folks at Dark Tales are now using CCNow which can
handle the CA transactions. They reacted to the situation very quickly, kudos
to them!

Scott

[Dean Arashiro]

I live in California and ordered the book last night. There is a link for
California residents to use.

Apparently, California considers Verza an escrow service and requires
different paperwork to be filed.

--
Regards,
Dean Arashiro
dsara...@earthlink.net

"Jms at B5" <jms...@aol.com> wrote in message
news:20000822015334...@ng-cl1.aol.com...

[Tammy Smith]

I just ordered Tribulations last night using CC Now. It's the link
under the other one (with a picture of a shopping-cart). Californians
can use it with no problems.

Tammy