HP Network Printing, SCO 5.0.5
Nick Cole
subsequent to Windows 2000 print server failure.
Printer configured in /etc/bootptab using scoadmin tool.
No changes made to SCO configuration.
SCO=5.0.5, RS505A, OSS600A, OSS471C, OSS605A, OSS497B
/etc/bootptab:
Income:\
:ht=ether:\
:ha=0060b00e9fe5:\
:hn:\
:ip=10.1.1.22:\
:vm=rfc1048:
/etc/hosts:
10.1.1.22 Income.Audit Income
# arp -a
Income.Audit (10.1.1.22) at 0:60:b0:e:9f:e5 (802.3)
# ping Income.Audit
PING Income.Audit (10.1.1.22): 56 data bytes
64 bytes from Income.Audit (10.1.1.22): icmp_seq=0 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=1 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=2 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=3 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=4 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=5 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=6 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=7 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=8 ttl=60 time=0 ms
64 bytes from Income.Audit (10.1.1.22): icmp_seq=9 ttl=60 time=0 ms
--- Income.Audit ping statistics ---
10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max = 0/0/0 ms
HP utility "canaccess <printer>" fails?
# /usr/lib/hpnp/cfg/canaccess Income_Audit
# echo $?
1
I don't understand how the Windows event has anything to do with SCO
server's connection to the printer as it is addressed directly by IP
and MAC addresses. Other similarly configured printers still work.
Printer can be accessed from NT/2000 machines on same subnet.
Print Jobs stall in the queue:
Income_Audit-86597 manager 3824 Dec 20 06:57 on Income_Audit
Income_Audit-86622 manager 236 Dec 20 09:07
Any suggestions?
TIA
Nick Cole
Sent via Deja.com
http://www.deja.com/
Stuart J. Browne
news:91r6kb$m0q$1...@nnrp1.deja.com...
Can you telnet to Income.Audit ? HP JetDirect accessable boxes have a
telnet interface which can be very useful for debugging. It should show
something like the following:
Please type [Return] two times, to initialize telnet configuration
For HELP type "?"
> /
===JetDirect Telnet Configuration===
Present Config : FRONT PANEL/TELNET
MAC Address : 00:60:b0:b7:56:8b
IP Address : 192.168.136.112
Subnet Mask : 255.255.255.0
Default Gateway : 192.168.136.3
Syslog Server : 192.168.136.3
Idle Timeout : 90 Seconds
Set Cmnty Name : Not Specified
Host Name : Not Specified
DHCP Config : Disabled
Passwd : Disabled
Novell : Disabled
DLC/LLC : Disabled
Ethertalk : Disabled
Banner page : Enabled
>
That was from a 4000N. Check, make sure the Gateway is set correctly
(strangely enough it can have some rather ugly side effects from
experience), and the subnet mask obviously. Maybe they'll give you some
clue as to why it is not printing.
You can also get these details by doing a "Print Configuration" from the
"Information Menu" if you have physical access to the printer.
bkx
Nick Cole
===JetDirect Telnet Configuration===
Present Config : FRONT PANEL/TELNET
MAC Address : 00:60:b0:0e:9f:e5
IP Address : 10.1.1.22
Subnet Mask : 255.255.255.0
Default Gateway : 10.1.1.1
Syslog Server : 0.0.0.0
Idle Timeout : 90 Seconds
Set Cmnty Name : Not Specified
Host Name : NPI0E9FE5
DHCP Config : Disabled
Passwd : Disabled
Novell : Enabled
DLC/LLC : Enabled
Ethertalk : Disabled
Banner page : Enabled
Thanks,
Stuart J. Browne
> In article <91rdcv$paa$1...@perki.connect.com.au>,
> "Stuart J. Browne" <stu...@promed.com.au> wrote:
> > "Nick Cole" <pcs...@my-deja.com> wrote in message
> > news:91r6kb$m0q$1...@nnrp1.deja.com...
> > > Clients' system lost printing capability to networked HP4000N,
> > > subsequent to Windows 2000 print server failure.
> > > Printer configured in /etc/bootptab using scoadmin tool.
> > > No changes made to SCO configuration.
> > >
> > > SCO=5.0.5, RS505A, OSS600A, OSS471C, OSS605A, OSS497B
> > >
> > > /etc/bootptab:
> > > Income:\
> > > :ht=ether:\
> > > :ha=0060b00e9fe5:\
> > > :hn:\
> > > :ip=10.1.1.22:\
> > > :vm=rfc1048:
> > >
> > > /etc/hosts:
> > > 10.1.1.22 Income.Audit Income
> > >
<SNIP>
> >
> > Can you telnet to Income.Audit ? HP JetDirect accessable boxes have a
> > telnet interface which can be very useful for debugging. It should
> show
> > something like the following:
<SNIP>
> >
> >
> Printer Config looks like this:
>
> ===JetDirect Telnet Configuration===
> Present Config : FRONT PANEL/TELNET
> MAC Address : 00:60:b0:0e:9f:e5
>
> IP Address : 10.1.1.22
> Subnet Mask : 255.255.255.0
> Default Gateway : 10.1.1.1
> Syslog Server : 0.0.0.0
> Idle Timeout : 90 Seconds
> Set Cmnty Name : Not Specified
> Host Name : NPI0E9FE5
>
> DHCP Config : Disabled
> Passwd : Disabled
> Novell : Enabled
> DLC/LLC : Enabled
> Ethertalk : Disabled
> Banner page : Enabled
>
> Thanks,
What are the IP addresses of the 2000 server, and the SCO Unix server?
Is this printer also printing on a Novell network? And the DLC/LLC?
(According to a JetDirect manual, usually used with Lantastic networks).
Those shouldn't matter, but..
I always find turning things off that you are sure you are not going to use
helps to narrow down problem areas.
bkx
Jeff Liebermann
>> > /etc/bootptab:
>> > Income:\
>> > :ht=ether:\
>> > :ha=0060b00e9fe5:\
>> > :hn:\
>> > :ip=10.1.1.22:\
>> > :vm=rfc1048:
Using bootp to set the IP address of the 4000 printer is un-necessary as
you apparently have setup the printer with a fixed IP address. Comment
out the section of /etc/bootptab as it's un-necessary. Test by turning
off the printer and try to ping it. If the IP address stays in the
printer, you win and can get rid of /etc/bootptab entry.
>> > /etc/hosts:
>> > 10.1.1.22 Income.Audit Income
Why is the printer called:
Host Name : NPI0E9FE5
from the Telnet config page? It doesn't really need to be the same as
the entry in /etc/hosts, but it sure makes things simpler.
> ===JetDirect Telnet Configuration===
> Present Config : FRONT PANEL/TELNET
> MAC Address : 00:60:b0:0e:9f:e5
>
> IP Address : 10.1.1.22
> Subnet Mask : 255.255.255.0
> Default Gateway : 10.1.1.1
> Syslog Server : 0.0.0.0
> Idle Timeout : 90 Seconds
> Set Cmnty Name : Not Specified
> Host Name : NPI0E9FE5
>
> DHCP Config : Disabled
> Passwd : Disabled
> Novell : Enabled
> DLC/LLC : Enabled
> Ethertalk : Disabled
> Banner page : Enabled
Are you using Novell and DLC/LLC protocols? Probably not, so turn them
off.
Is the 10.1.1.1 the real gateway to the printer? Usually its a router.
Otherwise, set the default gateway to the OSR5 server, or printers IP own
address.
I don't have a clue as to why the daily W2K crash and burn would have any
effect on an isolated HPNP printer. However, if you setup the OSR5 box
and others to print to the HP4000 *THOUGH* the print queues setup on the
W2K printer, a W2K meltdown will disable printing. Hard to tell with no
topology and configuration info. Does the OSR5 box print directly to the
printer or to the W2K box which then outputs to the printer?
The telnet configuration shows only a subset of the available settings.
Fire up HP JetAdmin for Windoze and you'll have a much better picture of
what the printer is doing (or not doing).
--
Jeff Liebermann je...@comix.santa-cruz.ca.us
150 Felker St #D Santa Cruz CA 95060
831-421-6491 pager 831-429-1240 fax
http://www.cruzio.com/~jeffl/sco/ SCO stuff