Here is an excerpt from Microsoft's "Read Me First" notes -- they should
answer, in advance, many of the questions people will surely be asking
around here:
=======>
The Windows 98 Second Edition Shutdown Supplement addresses shutdown issues
on systems with specific hardware/software configurations running Windows 98
Second Edition. These issues include systems restarting when selecting
shutdown and systems hanging on shutdown.
Microsoft recommends the troubleshooting steps outlined in the KB article
"How to Troubleshoot Windows 98 Second Edition Shutdown Problems."
[http://support.microsoft.com/support/kb/articles/q238/0/96.asp]
If, after following the steps outlined in this article, the system continues
to exhibit shutdown problems, then Microsoft suggests applying this update.
Microsoft has also learned that some customers were replacing the Windows 98
Second Edition version of CONFIGMG.VXD with the Windows 98 version to
address shutdown issues. Microsoft strongly recommends that users do not do
this. This is an untested scenario that could result in blue screens, ACPI
errors and hardware failures. This update will check to see if the
appropriate version of CONFIGMG.VXD is installed on the system and replace
any older versions with the Windows 98 Second Edition version.
System Requirements:
Windows 98 Second Edition
<===========
As MS-MVP Bert Kinney remarked a bit ago, before applying this patch BACK UP
YOUR COMPUTER. This is always a good idea (in fact, to quote one
high-ranking Microsoft executive, "a really great idea!") whenever doing
anything major to your computer like, oh, say, updating the operating
system.
I am of course eager to hear what feedback anyone has on this. I will leave
my SE Shutdown Troubleshooting article up for a while longer pending
feedback on this, but will be adding the link to this patch in a visible
place ASAP as well.
--
James A. Eshelman [MS MVP / DTS]
See: Windows 95/98 Support page at
http://members.xoom.com/Khephra
Opera users: http://members.xoom.com/_XOOM/Khephra
(Presently seeking employment in LA area)
--
mvp Mark L. Ferguson Please reply in newsgroup
marfers notes for OE 5 > (16K) http://www.geocities.com/SiliconValley/Bay/6386/IE_ng_notes.htm
ekpugh <epu...@nycap.rr.com> wrote in message news:yw2v3.438$w6....@typhoon.nyroc.rr.com...
ekpugh <epu...@nycap.rr.com> wrote in message
news:yw2v3.438$w6....@typhoon.nyroc.rr.com...
> Patch applied and still no joy. "What now Batman"
"What now" is that we need to collect data. (I hope *everyone* readying this
who tried the patch will let us know whether it works, yes or no.) Microsoft
is very interested in these reports, and might even want WinReps from people
for whom this doesn't work. But first, maybe over the weekend we can get
some preliminary data in place so that there is something for them to work
on Monday.
Could you please answer the following impromptu survey I've thrown together:
The Microsoft posted fix says to *first* to apply the methods given at
http://support.microsoft.com/support/kb/articles/q238/0/96.asp
Did you do this?
Microsft next advises applying the patch. Apparently you did this. Was the
install normal? Were there any strange error messages? Do you have every
reason to believe it installed correctly? (Did you have ALL other software
closed at the time of the install, especially but not limited to antivirus
programs?)
Having done both of the above, and the patch not working, did you try the
more standard shutdown troubleshooting tips that apply to all Windows
versions and not only to SE? These are given at
http://members.xoom.com/Khephra/a_shtdwn.htm
Thanks for any answers you can give on this.
--
James A. Eshelman [MS MVP / DTS]
See: Windows 95/98 Support page at
http://members.xoom.com/Khephra
Mark, can I ask why you are singling this one out of all possibilities to
suggest? Are you "on to something," and testing it out? Have you a clue for
the rest of us? <g>
CJ
> --
> James A. Eshelman [MS MVP / DTS]
> See: Windows 95/98 Support page at
> http://members.xoom.com/Khephra
> Opera users: http://members.xoom.com/_XOOM/Khephra
Cool! :-))
And thanks for the feedback.
The page cannot be found
The page you are looking for might have been removed, had its name changed,
or is temporarily unavailable.
James A. Eshelman <us...@server.com> wrote in message
news:OV8AJXv6#GA.248@cppssbbsa05...
--
mvp Mark L. Ferguson Please reply in newsgroup
marfers notes for OE 5 > (16K) http://www.geocities.com/SiliconValley/Bay/6386/IE_ng_notes.htm
James A. Eshelman <us...@server.com> wrote in message news:uAYEAEs6#GA.60@cppssbbsa04...
> mvp Mark L. Ferguson <mar...@msn.com> wrote in message
> news:OYHeP$q6#GA.252@cppssbbsa05...
> >Before doing a shutdown, do a ctrl-alt-delete, and end task on RNAapp.
>
> Mark, can I ask why you are singling this one out of all possibilities to
> suggest? Are you "on to something," and testing it out? Have you a clue for
> the rest of us? <g>
>
> --
> James A. Eshelman [MS MVP / DTS]
> See: Windows 95/98 Support page at
> http://members.xoom.com/Khephra
Well, almost there. I applied the patch to my Win98
installation and I now get, "It is safe ....etc".
I can now get to a Dos session from the shutdown menu.
HOWEVER, it still hangs if I choose, "Re Start" OR use
a customised Dos session from the desktop using the
advanced configuration.
----Terry Burton
Alice Springs NT
you truncated the URL, it goes over 2 lines in the original post
Martin Koeck
Now I'm waiting on the patch for "The Patch".
< Tell > <tel...@OZozemail.com.au> wrote in message
news:37c0631...@news.ozemail.com.au...
Terry, thanks for the feedback. I'm passing all these on. Can you answer
some of the questions I put at the end (even if they seem silly and
obvious)? Thanks.
< Tell > <tel...@OZozemail.com.au> wrote in message
news:37c0631...@news.ozemail.com.au...
> Well, almost there. I applied the patch to my Win98
> installation and I now get, "It is safe ....etc".
>
> I can now get to a Dos session from the shutdown menu.
>
> HOWEVER, it still hangs if I choose, "Re Start" OR use
> a customised Dos session from the desktop using the
> advanced configuration.
The Microsoft posted fix says to *first* to apply the methods given at
http://support.microsoft.com/support/kb/articles/q238/0/96.asp
Did you do this?
Microsoft next advises applying the patch. This you did. Was the install
normal? Were there any strange error messages? Do you have every reason to
believe it installed correctly? (Did you have ALL other software closed at
the time of the install, especially but not limited to antivirus programs?)
Having done both of the above, and the patch not working, did you try the
more standard shutdown troubleshooting tips that apply to all Windows
versions and not only to SE? These are given at
http://members.xoom.com/Khephra/a_shtdwn.htm
Thanks for any answers you can give on this.
--
Arkatek <thi...@l-a-net.net> wrote in message
news:e63Z5qx6#GA.63@cppssbbsa05...
> I have also downloaded "The Patch" and NO difference.
> I still hang at the Windows is shutting down screen... then I hit the
reset
> button.
>
> Now I'm waiting on the patch for "The Patch".
Arkatek, I'm trying to gather information to help with the situation. Could
you please answer the following for me? Meantime, I'm suspecting that your
exact scenario is a video problem. Check video drivers. Check BIOS settings.
Particularly make sure that an IRQ is enabled for VGA if your BIOS allows
that. Before shutting down, use Ctrl+Alt+Del to check to see what is left
running in memory, and try the string of generic shutdown troubleshooting
tests at the site given in the last paragraph below.
We got this far, gang. The Patch works for a lot of people, and doesn't work
for others. Let's keep on top of it and keep information "from the field"
flowing back to MS, okay? TIA to everyone. Now for the questions:
The Microsoft posted fix says to *first* to apply the methods given at
http://support.microsoft.com/support/kb/articles/q238/0/96.asp
Did you do this?
Microsoft next advises applying the patch. Apparently you did this. Was the
James A. Eshelman <us...@server.com> wrote in message
news:OV8AJXv6#GA.248@cppssbbsa05...
> CJ <ccol...@ihug.co.nz> wrote in message
> news:93513871...@newsch.es.co.nz...
> > My frustrations are over!! I was puzzled with this shutdown error. I
> tried
> > all the troubleshooting hints with no answers. Annoyed MS Help desk.
> > Searched the www and found no help.
> > The fix has been installed and it shuts down ever time. Great.
>
> Cool! :-))
>
> And thanks for the feedback.
>
> --
> James A. Eshelman [MS MVP / DTS]
> See: Windows 95/98 Support page at
> http://members.xoom.com/Khephra
> Opera users: http://members.xoom.com/_XOOM/Khephra
Thanks for the report, Doug!
--
James A. Eshelman [MS MVP / DTS]
See: Windows 95/98 Support page at
http://members.xoom.com/Khephra
John Hudson <hud...@airnet.net> wrote in message
news:BEjv3.13342$x04.8...@typ11.nn.bcandid.com...
> Thanks to Mr. Eschelman I had a successful fix early on. However, since
I'M
> one of those turkeys who can't leave well enough alone, I have down loaded
> and installed the fix every thing works as good or better , and I like
> having the QFE back
Uh, which early fix worked for you, John?
It worked for me! Win98SE. Generic P133, 64 MB Ram, Premio MB with SIS
chipset, APM 1.1. Only odd occurrence was that on reboot it no longer
recognized my Sony monitor and installed a generic default. Changed it back
and everything is OK. The shutting down windows screen goes by so fast that
if you blink you don't see it. It doesn't spin down the harddisks like it
did with Win98 Gold but no problems on reboot. Survey questions answered
below.
> Could you please answer the following impromptu survey I've thrown
together:
>
> The Microsoft posted fix says to *first* to apply the methods given at
> http://support.microsoft.com/support/kb/articles/q238/0/96.asp
> Did you do this?
YES
>
> Microsoft next advises applying the patch. Apparently you did this. Was
the
> install normal? Were there any strange error messages? Do you have every
> reason to believe it installed correctly? (Did you have ALL other software
> closed at the time of the install, especially but not limited to antivirus
> programs?)
YES, No Error messages, yes, yes
>
> Having done both of the above, and the patch not working, did you try the
> more standard shutdown troubleshooting tips that apply to all Windows
> versions and not only to SE? These are given at
> http://members.xoom.com/Khephra/a_shtdwn.htm
>
> Thanks for any answers you can give on this.
>
<http://www.microsoft.com/windows98/downloads/corporate.asp>
and noted that it still failed to shutdown correctly. I then ran the patch
AGAIN, and this time it took. No problems, just like before the SE install. I am
happy. Hope that this helps someone.
Chris Long
cl...@wolfenet.com
"James A. Eshelman" wrote:
> [cross-posts trimmed . . . from my own list this time!]
>
> ekpugh <epu...@nycap.rr.com> wrote in message
> news:yw2v3.438$w6....@typhoon.nyroc.rr.com...
> > Patch applied and still no joy. "What now Batman"
>
> "What now" is that we need to collect data. (I hope *everyone* readying this
> who tried the patch will let us know whether it works, yes or no.) Microsoft
> is very interested in these reports, and might even want WinReps from people
> for whom this doesn't work. But first, maybe over the weekend we can get
> some preliminary data in place so that there is something for them to work
> on Monday.
>
> Could you please answer the following impromptu survey I've thrown together:
>
> The Microsoft posted fix says to *first* to apply the methods given at
> http://support.microsoft.com/support/kb/articles/q238/0/96.asp
> Did you do this?
>
> Microsft next advises applying the patch. Apparently you did this. Was the
> install normal? Were there any strange error messages? Do you have every
> reason to believe it installed correctly? (Did you have ALL other software
> closed at the time of the install, especially but not limited to antivirus
> programs?)
>
Great to hear, R.!
R Repik <via...@hotmail.com> wrote in message
news:ONbX0716#GA.196@cppssbbsa03...
> James,
> It worked for me! Win98SE. Generic P133, 64 MB Ram, Premio MB with SIS
> chipset, APM 1.1. Only odd occurrence was that on reboot it no longer
> recognized my Sony monitor and installed a generic default. Changed it
back
> and everything is OK. The shutting down windows screen goes by so fast
that
> if you blink you don't see it. It doesn't spin down the harddisks like it
> did with Win98 Gold but no problems on reboot. Survey questions answered
> below.
Thanks. Noted and passed on.
So, hear ye all: If you use The Patch and it *still* doesn't work -- do it
again! It just might take the second time. (Software does this sometimes,
for a lot of different reasons.)
Chris Long <cl...@wolfenet.com> wrote in message
news:37BDFC1D...@wolfenet.com...
Jason
Jason Breeze <jbr...@halcyon.com> wrote in message
news:7plaig$uc0$1...@brokaw.wa.com...
> I've downloaded it and it worked. Except "exit to dos" still hangs the
> system :(.
Hmm.
A couple people have reported, Jason, that if The Patch doesn't work the
first time, apply it one or two more times. This seems worth trying --
especially since it only takes a few seconds each time. (But I recommend a
reboot after it.)
Let me know if it works, OK? Thanks.
> As of 8:20 AM EST this page
> http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeat
> no longer exists. You get a 404 with the following text:
That url is incomplete, go to:
http://www.microsoft.com/windows98/downloads/corporate.asp
and scroll down to:
RECOMMENDED UPDATES
Windows 98 Second Edition Shutdown Supplement
502 KB | 4 Min @ 28.8
--
Bob Byrne
Ballina, NSW, Australia
--
Information for the masses
Robert
Jason Breeze <jbr...@halcyon.com> wrote in message
news:7plaig$uc0$1...@brokaw.wa.com...
> I've downloaded it and it worked. Except "exit to dos" still hangs the
> system :(.
>
James A. Eshelman <us...@server.com> wrote in message
news:OgC5tJ16#GA....@cppssbbsa02.microsoft.com...
> [cross-posting trimmed]
>
> John Hudson <hud...@airnet.net> wrote in message
> news:BEjv3.13342$x04.8...@typ11.nn.bcandid.com...
> > Thanks to Mr. Eschelman I had a successful fix early on. However, since
> I'M
> > one of those turkeys who can't leave well enough alone, I have down
loaded
> > and installed the fix every thing works as good or better , and I like
> > having the QFE back
>
> Uh, which early fix worked for you, John?
>
>I haven't tested it yet (I don't have a computer with the problem!) -- but
>it's here and it's posted on the corporate download site. The
>direct-download link is:
>http://www.microsoft.com/windows98/downloads/contents/WURecommended/S_WUFeat
>ured/Win98SE/Default.asp
It has moved, it is now at:
http://www.microsoft.com/windows98/downloads/corporate.asp
Ken
Jim Pickering
ekpugh <epu...@nycap.rr.com> wrote in message news:SU2w3.1575$w6.3...@typhoon.nyroc.rr.com...
--
James Johnston
E-mail: johnsto...@usa.net
--
James Johnston
E-mail: johnsto...@usa.net
Jim © <jimpic...@home.com> wrote in message
news:u6RZp4R7#GA.253@cppssbbsa05...
The drivers for 3Com NIC are native to W98SE, i.e., they are on the CD so
you do not need the diskettes or CD from 3Com to install it and have it
recognized. 3Com says they have newer drivers on their website but I would
not use them. Either the ISA or PCI card will work but the 3Com diagnostic
will not work. Remove it. Or go to the website and d/l the newer 3Com
drivers but there is a hassle involved with installing them (3Com makes 3
pages of single spaced instructions on how to do it). My experience has
been just go with the drivers that W98SE ships with and all will work fine.
Your mileage may vary. Best regards.
Jim Pickering
ekpugh <epu...@nycap.rr.com> wrote in message
--
Frank Saunders MS-MVP
Please reply in newsgroup - Reply To: is not valid.
Lee <nos...@hotmail.com> wrote in message news:uHZvcCDE$GA.283@cppssbbsa04...
>
> James A. Eshelman <us...@server.com> wrote in message
> news:eenXGWp6#GA.259@cppssbbsa03...
>
> > The Windows 98 Second Edition Shutdown Supplement addresses shutdown
> issues
> > on systems with specific hardware/software configurations running Windows
> 98
> > Second Edition. These issues include systems restarting when selecting
> > shutdown and systems hanging on shutdown.
> >
>
> I don't know whether this setting is correct or not: (I believe it should
> be wrong, since this option unchecked in Win98 FE (1st Ed.), I use the 2nd
> [upgrade])
>
> Using MSCONFIG.EXE, Advanced Button, Checked 'Disable Fast ShutDown' option.
> [this setting can be found also in registry]
>
> No Problems with that option anyway...
>
> Only when I uncheck that option, the system refused to shutdown, instead
> restarting itself...
>
> I don't know how fast a shutdown time should be in Win98, so anyone can
> figure it out ? (kind'a an example)
> I think it affected mainly by how many apps opened in memory for closing and
> harddisk access time...
>
> And system hanging on shutdown, usually caused by some 'bad behaviour' apps,
> conflicting in underground and may halt the system on the runtime or just
> emerged as you shutdown the system (this can be added with unstable system,
> may be the computer itself or powersupply, etc)
>
> So this is why (may be) some users still can't get rid of the 'hang' time,
> else than Microsoft 'standard' buggy style...
>
> Regards,
> Lee Onlee (not the MVP-man :)
>
>
>
--
Shawn Driscoll
http://www.blackboxstudios.com/
Frank Saunders MS-MVP <franks...@socket.net> wrote in message
news:#XaY5BEE$GA.247@cppssbbsa04...