FLYING FISH EXPRESS "SHAM"
P...@petswarehouse.com
being somewhat new to the web, but definitely not new to the pet
industry, we were at first blush quite impressed with Flying Fish
Express's web site , after all who would'nt be, but is everything they
are claiming in their web site true??? In our opinion, NO! They make
numerous false claims. For example, as you are probably aware they claim
to have 75,000 gallons. We have contacted several major fish importers
and distributors in the Los Angeles area. Not one of them knew of the
operation and all of them stated that they know of no such 75,000 gallon
installation. We, then, called the company directly as a retail consumer
and asked that when we were in the Los Angeles area to see this alleged
fantastic facility. Their excuse for denying entrance was " our insurance
company will not allow people in the place." In their Faq's they state
that they buy fish from importers. I thought they were importers. If
they had 75,000 gallons, they would be the biggest importers in the
United States.
Another example is their claim that they hold and cure live rock for
six weeks. How gullible do they think people are? They are insulting the
basic intelligence of any reefkeeper. No one could afford to maintain rock
in any kind of system for six weeks considering the cost of the overhead
and sell it for the prices they sell it for.
Clean up your web site and tell the public the truth. Who are you ?
What are you ? What does your company consist of ? We realize there is
not ocntrol over what you say on the internet, but you should have the
common decency in truth in advertising ! We have personal knowledge of
two web site links that will not renew their banner advertising because
of too many complaints as one of them stated " I get too many problematic
inquiries from hobbyists about their services . " It is our opinion that
this web site is a smoke screen from a couple of computer savy web guys
that merely take the consumer's order and go shopping from wholesaler to
wholesaler to pick up the unsuspecting buyer's fish and corals. There
also seems to be some connection between Flying Fish and Aqualink since
the administrator John Caskie is listed on both sites?? All of the above
comments are the opinion of the writer who is simply seeking Truth in
Advertising!!!!
John Carrington
-------------------==== Posted via Deja News ====-----------------------
http://www.dejanews.com/ Search, Read, Post to Usenet
A4849V
John,
So what is your point? You throw around some pretty harsh (and possible
libelous) accusations without any real proof as far as I can see. Are you
envious that ffexpress sells better stuff than your pets warehouse at better
prices and with better service? That would be my personal experience.
Flying Fish Express has sent me some absolutely wonderful fish and inverts at
prices that I can't beat anywhere. If I could find a better place to buy from,
I would consider it. In the mean time, I will continue to order from Flying
Fish.
Actually, their web site makes it pretty clear that they do not have a retail
outlet and do not accept customer visits. If this doesn't sit well with you,
then don't buy from them, but it doesn't make their business a "sham."
They don't exactly say where their facilities are or exactly where they cure
their live rock either. My guess is that they share their facilities with
another "name" that charges higher prices for the same stuff. This
Whare are they really located? I really don't care.
>being somewhat new to the web, but definitely not new to the pet<BR>
>industry, we were at first blush quite impressed with Flying Fish<BR>
>Express's web site , after all who would'nt be, but is everything they<BR>
>are claiming in their web site true??? In our opinion, NO! They make<BR>
>numerous false claims. For example, as you are probably aware they
claim<BR>
>to have 75,000 gallons. We have contacted several major fish importers<BR>
>and distributors in the Los Angeles area. Not one of them knew of the<BR>
>operation and all of them stated that they know of no such 75,000 gallon<BR>
>installation. We, then, called the company directly as a retail consumer<BR>
>and asked that when we were in the Los Angeles area to see this alleged<BR>
>fantastic facility. Their excuse for denying entrance was " our insurance<BR>
>company will not allow people in the place." In their Faq's they state<BR>
>that they buy fish from importers. I thought they were importers. If<BR>
>they had 75,000 gallons, they would be the biggest importers in the<BR>
>United States.<BR>
><BR>
> Another example is their claim that they hold and cure live rock for<BR>
>six weeks. How gullible do they think people are? They are insulting the<BR>
>basic intelligence of any reefkeeper. No one could afford to maintain
>rock<BR>
>in any kind of system for six weeks considering the cost of the overhead<BR>
>and sell it for the prices they sell it for.<BR>
><BR>
> Clean up your web site and tell the public the truth. Who are you ?<BR>
>What are you ? What does your company consist of ? We realize there is<BR>
>not ocntrol over what you say on the internet, but you should have the<BR>
>common decency in truth in advertising ! We have personal knowledge of<BR>
>two web site links that will not renew their banner advertising because<BR>
>of too many complaints as one of them stated " I get too many problematic<BR>
>inquiries from hobbyists about their services . " It is our opinion that<BR>
>this web site is a smoke screen from a couple of computer savy web guys<BR>
>that merely take the consumer's order and go shopping from wholesaler to<BR>
>wholesaler to pick up the unsuspecting buyer's fish and corals. There<BR>
>also seems to be some connection between Flying Fish and Aqualink since<BR>
>the administrator John Caskie is listed on both sites?? All of the above<BR>
>comments are the opinion of the writer who is simply seeking Truth in<BR>
>Advertising!!!!<BR>
><BR>
>John Carrington<BR>
><BR>
><BR>
><BR>
>-------------------==== Posted via Deja News ====-----------------------<BR>
> http://www.dejanews.com/ Search, Read, Post to Usenet<BR>
></H
John
I agree - all my dealings with them have been very polite and relatively prompt
(considering timezone differences with you guys in that hemisphere).
If they did you wrong, let hear about it, but lets not trash some-one's reputation
just because you can't verify some stuff. Remember this newsgroup is read by
thousands of people.
The only "problem" I've had was your Government department was too busy to issue
the export permits, so there is a huge delay in my current order (3 weeks), but
they haven't charged my credit card yet, and will only do so once the shipment is
made. Sounds like a decent thing to do?
Give them a break.
WebHiker
Aaron
I recently ordered from them and the delivery was good- and the fish are
excellant health and
very good condition (especially saving 50% off retail even with shipping).
My only negative comment was that when I ordered the fiji live rock (at a
great price-yes) the told me they were out and
wouldn't receive any until the weekend, and they could ship first thing
Monday. That is fine by me- but it doesn't sound like
6 weeks. (Unless it takes six weeks in a cargo ship?)
Anyhow- 75,000 gallons isn't really that much is it? Just a swimming pool.
:-)
TRLom
I have placed a couple of orders with them, and everything was top notch,
regardless of the price that I obtained my specimens. Live rock was damaged in
shipping due to fed ex, however I was credited for another shipment, which I
recieved at no charge. Eric was very courteous, and was very helpful. I will
continue to buy from them in the future.
GUNS SAVE LIVES.
Jeff Breitner
P...@PETSWAREHOUSE.COM without much forethought, wrote:
: being somewhat new to the web, but definitely not new to the pet
: industry, we were at first blush quite impressed with Flying Fish
: Express's web site , after all who would'nt be, but is everything they
: are claiming in their web site true??? In our opinion, NO! They make
: numerous false claims.
You're right, you are new. Making this type of post is a mistake
seen often from Internet neophytes.
[snip]
: Clean up your web site and tell the public the truth. Who are you ?
: What are you ? What does your company consist of ? We realize there is
: not ocntrol over what you say on the internet, but you should have the
: common decency in truth in advertising ! We have personal knowledge of
: two web site links that will not renew their banner advertising because
: of too many complaints as one of them stated " I get too many problematic
hearsay...hearsay
: inquiries from hobbyists about their services . " It is our opinion that
: this web site is a smoke screen from a couple of computer savy web guys
: that merely take the consumer's order and go shopping from wholesaler to
: wholesaler to pick up the unsuspecting buyer's fish and corals.
: John Carrington
To be candid Mr. Carrington, they do not have to divulge that type of
information. Furthermore, I believe you're making some claims that you
should be prepared to back-up in court. If I were these people, I'd have
my legal representation preparing to perform an endoscopy on you.
It's clear to me these people bother you, and while your interest in the
consumer affairs of your competition may be a noble one, let's not forget
that they are your competition and you're really concerned about these
people eating your lunch. I have no problem with that. It's also clear
to me that you probably spent a day or two calling around trying to find
out who these people are, and again, there's nothing wrong with that.
Indeed, knowing your competition is the key to beating them. However,
regardless of what you are saying is true or not, I don't feel this is the
right way to approach it.
Bad businesses are everywhere, and they usually beat themselves with their
"I want to have everyone as a customer once" approach. If they are as bad
as you claim, then don't lower yourself to that level with this nonsense.
Remember, when you wrestle with pigs, two things happen; you get dirty and
the pig likes it.
If they are clean, I hope you haven't bet the farm with this post.
Scott Henninger
Aaaaaaaaargh!! I mis-read the statement before I posted. Sorry!
Yes, it seems they're getting pre-cured rock, which means indirect
importing...
-- Scott
Tom Boucher
I second that. I purchased an Imperator Angel Juvenile over seven months
ago. It arrived in mid summer and has been fine ever since.
When I get a new tank (larger) going later next year I will purchase most of
my livestock from them, they do great.
Tom
TRLom wrote in message <19980204022...@ladder03.news.aol.com>...