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Regards
Gary Hegan
<jch...@mediaone.net> wrote in message news:92m4q9$98t$1...@nnrp1.deja.com...
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Richard G. Harper (MVP MPS-D) rgha...@email.com
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<jch...@mediaone.net> wrote in message news:92m4q9$98t$1...@nnrp1.deja.com...
"Jerry" <mike...@prodigy.net> wrote in message
news:#cI7WO1cAHA.1716@tkmsftngp03...
C'ya
Pat
<jch...@mediaone.net> wrote in message news:92m4q9$98t$1...@nnrp1.deja.com...
A couple years ago I was bench-testing a machine that refused to boot.
Among the components was a Maxtor 540mb drive. The customer stated that the
machine would POST just fine, but then would repeat a series of beep codes
and never complete the POST.
So, I tore it down to components on my bench and noted that he was right -
the memory count was running OK but before we got to the hard drive check
the system would make a funny "beep-beep-beep-beep", wait about ten seconds,
then do it again, and so on. I had just about decided it was a motherboard
problem when I realized that the one component I hadn't connected was the
motherboard speaker. So here I am, with a system that should be incapable
of beeping ... but it was.
After a bit of stethoscope work, I determined that it was the Maxtor making
the noise. So I called Maxtor tech support and asked why one of their hard
drives would beep. The first tech I got escalated my call to a Level 2 tech
just because he thought I was pulling his leg. The Level 2 tech politely
listened, then brought an engineer on the line to hear the complaint. Both
of them were, frankly, amazed when I put the phone up against the drive and
let them hear it beep.
The engineer asked if I was willing to try a non-warranty repair on the
drive and I said yes ... so he advised me to disconnect the drive, turn it
upside down, smack it firmly on the bench, then turn it back over and
re-connect it.
Lo and behold ... it worked! The problem was that the drive was old and
much of the lubricating fluid was gone, so the drive couldn't spin up to
full speed. That's what the "beep" was - the drive spinning up, then the
motor cutting out because it couldn't reach full RPMs. The "whack" got the
drive running long enough to copy the essential data off it before it failed
again.
A couple weeks later, Maxtor sent me a new drive ... and a copy of an
article from their in-house tech support bulletin with the story of the
beeping hard drive. :-)
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Richard G. Harper (MVP MPS-D) rgha...@email.com
* NOTE - Private EMail is generally not replied to. Please post all
* questions and comments in the newsgroup so all can benefit.
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"Pat" <digit...@earthlink.net> wrote in message
news:bCg46.21351$F_3.8...@newsread2.prod.itd.earthlink.net...
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Regards
Gary Hegan
"Richard G. Harper" <rgha...@email.com> wrote in message
news:#kT#PFMdA...@cppssbbsa02.microsoft.com...
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Jack E Martinelli
Boston MA USA
Happy New Millennium to all.
In article <3A51FDD8...@SPgisAM.net>,
<jch...@mediaone.net> wrote in message news:92teq9$hfs$1...@nnrp1.deja.com...
"Richard G. Harper" <rgha...@email.com> wrote in message
news:#kT#PFMdA...@cppssbbsa02.microsoft.com...