can't use Rio 500 with XP

[anthonymelillo]

I am unable to use the RioPort Software to connect to and control my Rio 500
under Windows XP.

I had redownloaded the Rio Software, and installed it again, then installed
the drivers.

But at times it will connect to the Rio, but I can not reliably control the
device.

The Rio LCD shows <USB Comm> for a few seconds, then it goes back to
displaying the song title, and at this point, I am no longer able to
communicate with the device.

If I unplug the Rio and plug it back in again, I can reestablish
communication for a minute or so.

But no matter what I do, I can not reliably connect to my Rio 500.

The device works fine under Windows ME on the same machine(I still have
Windows ME installed on a duplicate hard disk), so the problem only occurs
under Windows XP.

How can I reliably use this device ?

Thank you

--
Anthony Melillo
anthony...@home.com

[Bill Dubé]

Sorry I can't help on the RioPort. I believe it's not supported in
WindowsXP. I uninstalled my copy along time ago and use musicmatch to upload
.MP3 to my rio500. It's faster and easier to use than the rioport software
and their latest version is WinXP compatible.

--
Bill Dubé
bd...@charter.net
http://webpages.charter.net/bdube
"anthonymelillo" <anthony...@MCI2000.com> wrote in message
news:OatFmlgaBHA.1992@tkmsftngp03...

[anthonymelillo]

I tried that, and any time I try to access the Rio 500, Musicmatch locks up.

--
Anthony Melillo
anthony...@home.com
"Bill Dubé" <bd...@charter.net> wrote in message
news:u3vySVkaBHA.1540@tkmsftngp03...

[Bill Dube']

Anthony,
To be honest, when I posted the first answer, I hadn't actually tried
to upload from music match in WinXP, however, after your followup
post, I did plug in the Rio500 and found that the drivers weren't
installed properly. I inserted the rioport cd and installed the Win98
drivers and then both removed and added files in musicmatch6.1 build
6.10.0225.
"anthonymelillo" <anthony...@MCI2000.com> wrote in message news:<egXe6ZlaBHA.1220@tkmsftngp05>...

[anthonymelillo]

SO what was the trick ? Removing and reinstalling the drivers ?

If so, where did the drivers come from ?

--
Anthony Melillo
anthony...@home.com
"Bill Dube'" <bd...@charter.net> wrote in message
news:79cfc8f0.01111...@posting.google.com...

[MrCopacetic]

Hello Anthony!

Did you ever find a fix for your Rio500?

Could you please share it if you did?

I'm having the same problem.

Thanks

"anthonymelillo" <anthony...@MCI2000.com> wrote in message
news:OatFmlgaBHA.1992@tkmsftngp03...

[anthonymelillo]

Not yet. I still can not use it properly, and would really like to buy a
new one, whatever model, but don't really have the money.

So for the time being, I am stuck. If I ever do get an answer, I will post
it

--
Anthony Melillo
anthony...@home.com
"MrCopacetic" <art...@insectopia.com> wrote in message
news:9sp8tu$14vpe1$1...@ID-71917.news.dfncis.de...

[MrCopacetic]

"anthonymelillo" <anthony...@MCI2000.com> wrote in message

news:#14HWU9aBHA.2284@tkmsftngp05...

> Not yet. I still can not use it properly, and would really like to buy a
> new one, whatever model, but don't really have the money.
>
> So for the time being, I am stuck. If I ever do get an answer, I will
post
> it

Thanks. Let me know. If I find a fix, I too will post it here. So far, no
go.

Anyone else out there have any suggestions on getting a Rio 500 MP3 player
to install and work with XP?

Best regards,

Artman

[Striker]

I had trouble getting my Rio600 to work too. Software just couldn't find it.
There is a patch on Rio's website that corrected the problem. Check there if
you didn't yet.

--
wsau...@neo.rr.com

"MrCopacetic" <art...@insectopia.com> wrote in message

news:9sq6ab$13j45q$1...@ID-71917.news.dfncis.de...

[MrCopacetic]

"Striker" <ws...@nospam.com> wrote in message
news:yF1I7.6592$z55.1...@typhoon.neo.rr.com...

> I had trouble getting my Rio600 to work too. Software just couldn't find
it.
> There is a patch on Rio's website that corrected the problem. Check there
if
> you didn't yet.

Hello Striker!

Thanks for the reply.

Sadly, www.riohome.com reports unhelpfully that the "Drivers for your Rio
are bundled within the install software on your CD." Those are the very
drivers that do not work and will not install into WindowsXP. And the
"updated" version: 2.1.16
Release Date: 11/01/99 File Size: 3.70MB of the "software" (which never was
very good anyway) similarly will not install.

Thanks anyway.

Best regards,

Artman

[Milkman]

I Found IT!!!

try this:
http://www.rioworld.org/cgi-bin/YaBB/YaBB.pl?board=mp3players&action=display
&num=1003471026

"MrCopacetic" <art...@insectopia.com> wrote in message

news:9sr5lc$14eocd$1...@ID-71917.news.dfncis.de...

[anthonymelillo]

Unfortunately that didn't help me. I already have the software installed,
and I am still having these problems.

Did it fix yours ?

--
Anthony Melillo
anthony...@home.com
"Milkman" <brian...@hotmail.com> wrote in message
news:Ohv8J4kbBHA.1544@tkmsftngp03...

[anthonymelillo]

Ok I finally fixed mine, of course I had already ordered a new player first,
of course.

The problem has something to do with the USB Hub. I have a Belkin USB Hub,
and everything else works fine, but the problem only occurs with the Rio500.

When I plugged the Rio500 into the motherboard USB port, bypassing the hub,
it now works fine, as long as I installed the drivers from the Rio site.

Have you ever seen this before ? Is this something I should be concerned
with, or is this normal ?

--
Anthony Melillo
anthony...@home.com
"Milkman" <brian...@hotmail.com> wrote in message
news:Ohv8J4kbBHA.1544@tkmsftngp03...

[matt]

I got my Rio 500 to work just fine under Windows XP. I just
downloaded the latest Rioport software and the drivers for Windows
2000.

Do you have any other USB devices in use? Perhaps the problem is WinXP
support for your USB drivers.

mmm

"anthonymelillo" <anthony...@MCI2000.com> wrote in message news:<OatFmlgaBHA.1992@tkmsftngp03>...