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Help! External USR Model 1786 only connects at 14.4!

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Lee Moreau

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Oct 9, 2001, 10:38:10 AM10/9/01
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Hey! I have an external 56k usr modem model 1786. I purchased it off ebay
to use with my mac. However, it will only connect at 14.4 even though its a
56k. I bought a pc serial cable to try it with my pc. However, windows
detects it as a "USR Sportster 14.4". I've tried using the drivers it says
to but they all say they aren't the right ones for the modem and nothing I
can do will make it connect any higher than 14.4! Does anyone know what
could have caused this? Or how it can be fixed? Thanks a lot.

Lee


Hooda Gest

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Oct 9, 2001, 12:13:18 PM10/9/01
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"Lee Moreau" <scooby...@sympatico.ca> wrote in message
news:VYDw7.24535$dO3.1...@news20.bellglobal.com...


Verify that you were not ripped off by querying the modem with an ati7. Look
at the Options line and make sure that V.34 and above are listed. If they
aren't, you[ve been ripped off. If they are then there is a problem with
your instalaltion/configuration. The usual reason for a USR external to
connect at only 14400 is a port rate on the computer being set to 19200.

Hooda

Lee Moreau

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Oct 9, 2001, 2:44:36 PM10/9/01
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Thanks I'll check that. I don't see how I could have been ripped off though
because its a white modem with the 56k sticker right on it. As well it has
the box, cds, and manuals for the 56k modem. The modem I have looks the
same as the picture of the one on the box. I know when I do an ati3 It says
"Sportster 14.4" But i'll try ati7 and check that port speed. Thanks!

Lee

Hooda Gest wrote in message <9pv91h$npf$1...@slb3.atl.mindspring.net>...

Hooda Gest

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Oct 9, 2001, 3:06:12 PM10/9/01
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Those are decals. The 178600 model (I have one also) looks exactly like the
early V.32bis model so it wouldn't be hard to slap some decals on it and
claim it was something else. Let us know.

Hooda

"Lee Moreau" <scooby...@sympatico.ca> wrote in message

news:JAHw7.11270$FG6.1...@news20.bellglobal.com...

Rick Collins

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Oct 9, 2001, 5:47:14 PM10/9/01
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"Lee Moreau" <scooby...@sympatico.ca> wrote in message
news:VYDw7.24535$dO3.1...@news20.bellglobal.com...

If it's an external modem it really doesn't matter what .INF file you
use - that file simply contains data to configure the modem and data
to interpret the modem's responses to DUN.

If you simply add &F1 to Extra Settings the modem will be properly
configured to factory defaults, regardless of what the .INF file says,
and in that configuration it will attempt to connect at its highest
possible speed. Make sure your com port is configured for 115,200
bits/second, too.

ATI7 in terminal mode (you can use a Hyperterminal "direct connection"
to the appropriate com port) will tell you exactly what the modem is
capable of:

--------snip-------
ati7
Configuration Profile...

Product type US/Canada External
Product ID: 00568600
Options V32bis,V.34+,x2,V.90
Fax Options Class 1/Class 2.0
Line Options Caller ID, Distinctive Ring
Clock Freq 92.0Mhz
EPROM 256k
RAM 32k

FLASH date 2/24/98
FLASH rev 4.9.1

DSP date 2/24/98
DSP rev 4.9.1
----------snip------------

That's where I'd start.

Rick Collins

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Oct 9, 2001, 5:48:10 PM10/9/01
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"Lee Moreau" <scooby...@sympatico.ca> wrote in message
news:JAHw7.11270$FG6.1...@news20.bellglobal.com...

> Thanks I'll check that. I don't see how I could have been ripped
off though
> because its a white modem with the 56k sticker right on it. As well
it has
> the box, cds, and manuals for the 56k modem. The modem I have looks
the
> same as the picture of the one on the box. I know when I do an ati3
It says
> "Sportster 14.4" But i'll try ati7 and check that port speed.
Thanks!
>
If that's what it tells you' you've been ripped off.

Lee Moreau

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Oct 9, 2001, 6:48:58 PM10/9/01
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Hey.. I keep trying that but it doesn't work. ATI7 says V32... I don't
see how I could have been ripped off, I paid something like $50us for it and
when I told him I couldn't get it to work he gave me like $25 back so I
dunno... I tried changing the port speed to 57600 and 115600 or whatever it
is and it still won't work. I don't understand why windows would
continuously detect it as a sportster 14.4.. The back of the modem couldn't
have decals on it because the writing is printed directly on the modem. It
says copyright 1995 USR. It has another sticker that says:

01875
052097
353-1775
56.6K

Then the other sticker thats over top the box for FCC says "Sportster
00178602".

Printed directly on the mdem it also says
FCC REG#: CJEUSA-65828-FA-E

If anyone knows anything else please let me know. Thanks...

Lee

Rick Collins wrote in message ...

Bob Starnes

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Oct 9, 2001, 8:15:01 PM10/9/01
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Lee Moreau wrote:
>
> Hey.. I keep trying that but it doesn't work. ATI7 says V32... I don't
> see how I could have been ripped off, I paid something like $50us for it and
> when I told him I couldn't get it to work he gave me like $25 back so I
> dunno... I tried changing the port speed to 57600 and 115600 or whatever it
> is and it still won't work. I don't understand why windows would
> continuously detect it as a sportster 14.4.. The back of the modem couldn't
> have decals on it because the writing is printed directly on the modem. It
> says copyright 1995 USR. It has another sticker that says:
>
> 01875
> 052097
> 353-1775
> 56.6K
>
> Then the other sticker thats over top the box for FCC says "Sportster
> 00178602".
>
> Printed directly on the mdem it also says
> FCC REG#: CJEUSA-65828-FA-E
>
> If anyone knows anything else please let me know. Thanks...
>
> Lee
>

The FCC ID comes back to a Model 0276-06 Sportster 14400 FAX RS Rev 1.7, TI
chipset

--
--- I'm no expert, just trying to help ---
Reply to newsgroup if possible, otherwise
** Please remove "NOSPAM" from my address for email **

Lee Moreau

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Oct 9, 2001, 9:58:54 PM10/9/01
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Hmm thats not good... I opened the modem case and it says Copyright 1994, on
the outside it says 1995. Was 56k even out then? I checked the manual and
it says inside "Copyright 1997" and the box is 1998! grrr!

Bob Starnes wrote in message <3BC39305...@hotmail.com>...

Rick Collins

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Oct 9, 2001, 10:14:11 PM10/9/01
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"Lee Moreau" <scooby...@sympatico.ca> wrote in message
news:D3Lw7.6363$jM.12...@news20.bellglobal.com...

> Hey.. I keep trying that but it doesn't work. ATI7 says V32...

Which means that no matter what the case says, the chip inside on the
board is a V.32 only chip - and you were ripped off.


I don't
> see how I could have been ripped off, I paid something like $50us
for it and
> when I told him I couldn't get it to work he gave me like $25 back
so I
> dunno... I tried changing the port speed to 57600 and 115600 or
whatever it
> is and it still won't work. I don't understand why windows would
> continuously detect it as a sportster 14.4.. The back of the modem
couldn't
> have decals on it because the writing is printed directly on the
modem. It
> says copyright 1995 USR. It has another sticker that says:
>
> 01875
> 052097
> 353-1775
> 56.6K
>
> Then the other sticker thats over top the box for FCC says
"Sportster
> 00178602".
>
> Printed directly on the mdem it also says
> FCC REG#: CJEUSA-65828-FA-E
>
> If anyone knows anything else please let me know. Thanks...

Many Sportsters had their main IC socket-mounted. To upgrade, USR sent
you a new chip - you popped out the old one and popped in the new one.
That was how I upgraded my V.34 modem to X2. So, lying around here
somewhere I have a V.34 chip which I could doubtless pop into a 56K
modem, swapping its chip with the old V.34 modem. I would then have a
56K modem with all the external markings saying it was V.34, and a
V.34 modem whose external markings said it was 56K.

I could probably flog that "56K" marked modem to someone - and keep
the "real" 56K modem in its V.34 case for myself.

You got ripped off. Absolutely no question about it - ATI3 and ATI7
can't lie.

Lee Moreau

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Oct 9, 2001, 10:31:10 PM10/9/01
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What does the IC socket thing look like so i could see if it can come out? I
see lots of chips but none seem to really pull out at all...

Rick Collins wrote in message ...
>

Gary A. Edelstein

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Oct 10, 2001, 2:06:17 PM10/10/01
to
In article <HSNw7.16244$xy1.1...@news20.bellglobal.com>,
scooby...@sympatico.ca says...

>
>Hmm thats not good... I opened the modem case and it says Copyright 1994, on
>the outside it says 1995. Was 56k even out then? I checked the manual and
>it says inside "Copyright 1997" and the box is 1998! grrr!
>
My understanding is the first 56k protocols weren't available on
modems available to the general public until well after 1995. I think you
were ripped off too. Gary E
--
|Gary A. Edelstein
|ede...@mailandnews.com
|"We have met the enemy and he is us." - Walt Kelly's Pogo

Derf

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Oct 10, 2001, 3:24:37 PM10/10/01
to
On Tue, 9 Oct 2001 22:31:10 -0400, Lee Moreau wrote...

>
>What does the IC socket thing look like so i could see if it can come out? I
>see lots of chips but none seem to really pull out at all...

No... there is more to the differences than a simple chip swap.

Sound like whoever you bought this from did a board swap - old 14.4k into the a
new 56k box.


Rick Collins

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Oct 10, 2001, 7:06:08 PM10/10/01
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"Lee Moreau" <scooby...@sympatico.ca> wrote in message
news:ZkOw7.16686$xy1.1...@news20.bellglobal.com...

> What does the IC socket thing look like so i could see if it can
come out? I
> see lots of chips but none seem to really pull out at all...
>
It's a small square chip in a socket. Of course, you may have a
complete V.32 _board_ with a non-removable chip. In that case, someone
swapped the whole _board_ rather than the chip.


Richar...@p0.f235.n254.z2.fidonet.org

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Oct 10, 2001, 12:15:06 PM10/10/01
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-=> Quoting Lee Moreau to Rick Collins <=-

LM> From: "Lee Moreau" <scooby...@sympatico.ca>


>Which means that no matter what the case says, the chip inside on the
>board is a V.32 only chip - and you were ripped off.

Don't do anymore peeling of decals, contact your Better Business Bureau,
or Trading Standards Office, or whatever you have wherever you are

Richard

... | BBS +44(0)20 8297 2486 24 hours |

--- FMail/386 1.02
* Origin: Another message via PackLink +44(0)2082972486 (2:254/235)

jm

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Oct 11, 2001, 9:59:35 AM10/11/01
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Be sure to make a complaint with Ebay against the person you bought
this modem from.
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