Installing Canon LIDE 30 in OS X: Ugly but it works (so far)
John Faughnan
new 14" iBook, running 10.2.2.
It worked, but boy, was it ugly. He had been given a CD with the "new
installer" by an AppleStore "guru", but the "guru" had obviously never
done an CanoScan install under OS X. The CD had only half of the
necessary software. Apple should not be selling this scanner in their
stores, they should sell Epson only. $#%!
You have to download the software from the Canon site. There are two
places one can download from. One is exceedingly confusing, the other
is only enigmatic.
http://www.usa.canon.com/html/conCprSupport.jsp?type=osx&sname=scanners§ion=10200
is your best staring point. At least this page makes clear that one
needs BOTH the CanoScan toolbox AND a "driver" (a Plug-In for the
CanoScan Toolbox). The "Apple Guru" provided my friend with only the
Toolbox file.
Unfortunately the above page merely links into this very confusing
page:
Once you download both the Toolbox and "driver" (plug-in), you might
think you're mostly home. Not so. Double clicking on these does not
execute the install. Instead a non-descript folder appears on the
desktop; it turns out the "installer" is just a self-extracting
archive in some odd format. When you're done, you will see two desktop
folders and two aliases to the true installers.
Do the Toolbox install first, then the "driver" (plug-in) for the LIDE
30. Then restart with the scanner turned on.
The only documentation I found were some mildly helpful html files
inside the desktop installer folders. I saw nothing on the site. The
web site file descriptions provided some vital clues, but were
otherwise almost useless.
In early testing things seemed to work. So far.
john
[meta: 021129, jfaughnan, jgfaughnan, OS X, installer, scanner,
hardware, CanoScan, Canon, compatibility, support, OSX, Jaguar, Apple,
Macintosh, Mac, iBook]
Melba's Jammin'
jfau...@spamcop.net (John Faughnan) wrote:
> I recently installed a Canon LIDE 30 scanner for a friend. He has a
> new 14" iBook, running 10.2.2.
>
> It worked, but boy, was it ugly. He had been given a CD with the "new
> installer" by an AppleStore "guru", but the "guru" had obviously never
> done an CanoScan install under OS X. The CD had only half of the
> necessary software. Apple should not be selling this scanner in their
> stores, they should sell Epson only. $#%!
(story snipped)
Interesting story. I recently installed it on my iMac with 9.1. Long
story short, I'm glad I didn't save 17 bucks by ordering it from Amazon.
The tech help I got from my vendor (FirstTech <long the premier Mac
dealer in town>) would not have happened otherwise and I seriously
doubt, after watching what the FirstTech guy went through to hook me up,
that any Canon phone support would have done it, either. It didn't
have what I needed but nowhere did it say so.
--
-Barb, Mother Superior, Holy Order of the Sacred Sisters of
St. Pectina of Jella (HOSSSPoJ)
<www.jamlady.eboard.com> Sam pics updated 10/28/02.
"Me and Brock" added 10-21-02.
AES/newspost
> > new 14" iBook, running 10.2.2.
> >
> > It worked, but boy, was it ugly.
> Interesting story. I recently installed it on my iMac with 9.1. Long
> story short, I'm glad I didn't save 17 bucks by ordering it from Amazon.
> The tech help I got from my vendor (FirstTech <long the premier Mac
> dealer in town>) would not have happened otherwise and I seriously
> doubt, after watching what the FirstTech guy went through to hook me up,
> that any Canon phone support would have done it, either. It didn't
> have what I needed but nowhere did it say so.
Since I've recently posted a couple of flattering comments about low end
Canon scanners, I'm sorry to hear about these troubles, and hope I
haven't misled anyone.
The Canon scanner I bought (on the Internet) a year or so ago was the
CanoScan N1220U, which appears to be the immediate predecessor of the
LIDE 20 and 30 models in the Canon product line; and I had absolutely no
trouble installing and running the Mac software that came with it at the
time, as I recall first on a PB running 8.6, and then certainly on an
iBook running OS 9.1. It still seems like a good low-cost scanner, and
good software, and I hope Canon gets the glitches worked out.
"Power tends to corrupt. Absolute power corrupts absolutely."
Lord Acton (1834-1902)
"Dependence on advertising tends to corrupt. Total dependence
on advertising corrupts totally." (today's equivalent)