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Setup fails

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Anthony Valuikas

unread,
May 31, 2002, 1:38:24 PM5/31/02
to
Just after setup is to the point: (runs for a few minutes)
Setup is performing required operations on clustered nodes. This may take a
few minutes.

My SQL2000 install fails with:
Setup failed to perform required operations on the clustered nodes.

Any ideas.
the cluster is working fine as far as I can tell.

Thanks
Tony


Hina Masud [MS]

unread,
May 31, 2002, 3:10:50 PM5/31/02
to
Hi Anthony,

Please stop all extra services running on both the nodes. the list of services is listed in both these locations:

White paper on SQL 2000 clustering:
http://www.microsoft.com/SQL/techinfo/administration/2000/failovercluster.asp

ID: Q243218 INF: Installation Order for SQL 2000 Enterprise Edition
http://support.microsoft.com/support/kb/articles/q243/2/18.asp?id=243218&SD=MSKB

Thank you
Hina Masud
Microsoft

Disclaimer:
This posting is provided AS IS with no warranties, and confers no rights.

Are you secure? For information about the Microsoft Strategic Technology
Protection Program and to order your FREE Security Tool Kit, please visit
http://www.microsoft.com/security.

--------------------
-From: "Anthony Valuikas" <tval...@hotmail.com>
-Subject: Setup fails
-Date: Fri, 31 May 2002 12:38:24 -0500
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-Newsgroups: microsoft.public.sqlserver.clustering
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-
-Just after setup is to the point: (runs for a few minutes)
-Setup is performing required operations on clustered nodes. This may take a
-few minutes.
-
-My SQL2000 install fails with:
-Setup failed to perform required operations on the clustered nodes.
-
-Any ideas.
-the cluster is working fine as far as I can tell.
-
-Thanks
-Tony
-
-
-


Anthony Valuikas

unread,
May 31, 2002, 4:12:12 PM5/31/02
to
Thanks.. I shall give that a try..

Tv


"Hina Masud [MS]" <Hi...@online.microsoft.Net> wrote in message
news:uqerMbNCCHA.1720@cpmsftngxa07...

NRS Reddy

unread,
Jun 4, 2002, 7:06:12 AM6/4/02
to
Dear Anthony,
There is a problem with sql2kEE setup. Please download the
latest setup.iss latest file and copy all your install
files into a local drive and start your installation by
replacing the setup.iss file which was posted very recenty.
It asks for a password also while extracing.

You will not have any problems. The same problem we
encountered and with this method it worked well.
Sorry, right now I dont have the note now, the file was
posted on May 7th 2002.

Regards
sudarsan reddy

>.
>

NRS Reddy

unread,
Jun 4, 2002, 7:06:20 AM6/4/02
to
Dear Anthony,
There is a problem with sql2kEE setup. Please download the
latest setup.iss latest file and copy all your install
files into a local drive and start your installation by
replacing the setup.iss file which was posted very recenty.
It asks for a password also while extracing.

You will not have any problems. The same problem we
encountered and with this method it worked well.
Sorry, right now I dont have the note now, the file was
posted on May 7th 2002.

Regards
sudarsan reddy

>.
>

NRS Reddy

unread,
Jun 4, 2002, 7:06:20 AM6/4/02
to
Dear Anthony,
There is a problem with sql2kEE setup. Please download the
latest setup.iss latest file and copy all your install
files into a local drive and start your installation by
replacing the setup.iss file which was posted very recenty.
It asks for a password also while extracing.

You will not have any problems. The same problem we
encountered and with this method it worked well.
Sorry, right now I dont have the note now, the file was
posted on May 7th 2002.

Regards
sudarsan reddy

>.
>

NRS Reddy

unread,
Jun 4, 2002, 7:05:57 AM6/4/02
to
Dear Anthony,
There is a problem with sql2kEE setup. Please download the
latest setup.iss latest file and copy all your install
files into a local drive and start your installation by
replacing the setup.iss file which was posted very recenty.
It asks for a password also while extracing.

You will not have any problems. The same problem we
encountered and with this method it worked well.
Sorry, right now I dont have the note now, the file was
posted on May 7th 2002.

Regards
sudarsan reddy

>.
>

NRS Reddy

unread,
Jun 4, 2002, 7:06:13 AM6/4/02
to
Dear Anthony,
There is a problem with sql2kEE setup. Please download the
latest setup.iss latest file and copy all your install
files into a local drive and start your installation by
replacing the setup.iss file which was posted very recenty.
It asks for a password also while extracing.

You will not have any problems. The same problem we
encountered and with this method it worked well.
Sorry, right now I dont have the note now, the file was
posted on May 7th 2002.

Regards
sudarsan reddy

>.
>

Anthony Valuikas

unread,
Jun 4, 2002, 9:52:35 AM6/4/02
to
Is there anything assumed that I could be missing? I have tried it all and
still get that error.

The cluster as far as NT works. I can do a file share and it fails over with
no problems.

Thanks

Tv

"Hina Masud [MS]" <Hi...@online.microsoft.Net> wrote in message
news:uqerMbNCCHA.1720@cpmsftngxa07...

Paul Lynch

unread,
Jun 4, 2002, 11:16:45 AM6/4/02
to
On Tue, 4 Jun 2002 04:05:57 -0700, "NRS Reddy"
<nrsr...@adityabirla.com> wrote:

>Dear Anthony,
>There is a problem with sql2kEE setup. Please download the
>latest setup.iss latest file and copy all your install
>files into a local drive and start your installation by
>replacing the setup.iss file which was posted very recenty.
>It asks for a password also while extracing.
>
>You will not have any problems. The same problem we
>encountered and with this method it worked well.
>Sorry, right now I dont have the note now, the file was
>posted on May 7th 2002.
>
>Regards
>sudarsan reddy

Posted where ? Where can you download it from ?


Paul

Anthony Valuikas

unread,
Jun 4, 2002, 2:44:17 PM6/4/02
to
In the log:
Process Exit Code: (1396) Logon Failure: The target account name is
incorrect.

While installing SQL2000 on the 1st node.

Have already done the below.

Any ideas???
Here is my whole log.
13:31:17 Begin Setup
13:31:17 8.00.194
13:31:17 Mode = Normal
13:31:17 ModeType = NORMAL
13:31:17 GetDefinitionEx returned: 0, Extended: 0x0
13:31:17 ValueFTS returned: 1
13:31:17 ValuePID returned: 1
13:31:17 ValueLic returned: 1
13:31:17 System: Windows NT Enterprise Server
13:31:17 SQL Server ProductType: Enterprise Edition [0x3]
13:31:17 IsNTCluster returned: 1
13:31:17 Begin Action: SetupInitialize
13:31:17 End Action SetupInitialize
13:31:17 Begin Action: SetupInstall
13:31:17 Reading Software\Microsoft\Windows\CurrentVersion\CommonFilesDir
...
13:31:17 CommonFilesDir=C:\Program Files\Common Files
13:31:17 Windows Directory=C:\WINNT\
13:31:17 Program Files=C:\Program Files\
13:31:17 TEMPDIR=C:\WINNT\TEMP\
13:31:17 Begin Action: SetupInstall
13:31:17 digpid size : 256
13:31:17 digpid size : 164
13:31:17 Begin Action: CheckFixedRequirements
13:31:17 Platform ID: 0xf00000
13:31:17 Version: 5.0.2195
13:31:17 File Version - C:\WINNT\System32\shdocvw.dll: 5.50.4916.1800
13:31:17 End Action: CheckFixedRequirements
13:31:18 Begin Action: ShowDialogs
13:31:18 Initial Dialog Mask: 0x183000f7, Disable Back=0x1
13:31:18 Begin Action ShowDialogsHlpr: 0x1
13:31:18 Begin Action: DialogShowSdWelcome
13:31:20 End Action DialogShowSdWelcome
13:31:20 Dialog 0x1 returned: 1
13:31:20 End Action ShowDialogsHlpr
13:31:20 ShowDialogsGetDialog returned: nCurrent=0x2,index=1
13:31:20 Begin Action ShowDialogsHlpr: 0x2
13:31:20 Begin Action: DialogShowSdMachineName
13:31:28 ShowDlgMachine returned: 1
13:31:28 Name = AVRAACOKCXQ, Type = 0x10000008
13:31:28 Begin Action: CheckRequirements
13:31:28 Processor Architecture: x86 (Pentium)
13:31:28 Service Pack: 512
13:31:28 ComputerName: AVRAACOKCTR
13:31:28 User Name: AFS650TV
13:31:28 IsAllAccessAllowed returned: 1
13:31:28 OS Language: 0x409
13:31:28 End Action CheckRequirements
13:31:28 This combination of Package and Operating System allows a full
product install.
13:31:28 End Action DialogShowSdMachineName
13:31:28 begin ShowDialogsUpdateMask
13:31:28 nFullMask = 0x183000f7, nCurrent = 0x2, nDirection = 0
13:31:28 Updated Dialog Mask: 0xbf3c037, Disable Back = 0x1
13:31:28 Dialog 0x2 returned: 0
13:31:28 End Action ShowDialogsHlpr
13:31:28 ShowDialogsGetDialog returned: nCurrent=0x4,index=2
13:31:28 Begin Action ShowDialogsHlpr: 0x4
13:31:28 Begin Action: DialogShowSdInstallMode
13:31:28 InstallMode : 0x1
13:31:28 End Action DialogShowSdInstallMode
13:31:28 begin ShowDialogsUpdateMask
13:31:28 nFullMask = 0xbf3c037, nCurrent = 0x4, nDirection = 1
13:31:28 Updated Dialog Mask: 0x1bf7c037, Disable Back = 0x1
13:31:28 Dialog 0x4 returned: 1
13:31:28 End Action ShowDialogsHlpr
13:31:28 ShowDialogsGetDialog returned: nCurrent=0x10,index=4
13:31:28 Begin Action ShowDialogsHlpr: 0x10
13:31:28 Begin Action: DialogShowSdRegisterUserEx
13:31:29 End Action DialogShowSdRegisterUserEx
13:31:29 begin ShowDialogsUpdateMask
13:31:29 nFullMask = 0x1bf7c037, nCurrent = 0x10, nDirection = 1
13:31:29 Updated Dialog Mask: 0x1bf7c037, Disable Back = 0x1
13:31:29 Dialog 0x10 returned: 1
13:31:29 End Action ShowDialogsHlpr
13:31:29 ShowDialogsGetDialog returned: nCurrent=0x20,index=5
13:31:29 Begin Action ShowDialogsHlpr: 0x20
13:31:29 Begin Action: DialogShowSdLicense
13:31:30 End Action DialogShowSdLicense
13:31:30 Dialog 0x20 returned: 1
13:31:30 End Action ShowDialogsHlpr
13:31:30 ShowDialogsGetDialog returned: nCurrent=0x4000,index=14
13:31:30 Begin Action ShowDialogsHlpr: 0x4000
13:31:30 Begin Action: DialogShowSdVirtualServer
13:31:42 ShowDlgVirtualServer returned: 0
13:31:42 Ipaddress = 172.25.68.166,255.255.252.0,Local Area Connection
13:31:42 szNewList = 172.25.68.166,255.255.252.0,Local Area Connection
13:31:42 szModifiedList =
13:31:42 szRemovedList =
13:31:42 End Action DialogShowSdVirtualServer
13:31:42 begin ShowDialogsUpdateMask
13:31:42 nFullMask = 0x1bf7c037, nCurrent = 0x4000, nDirection = 1
13:31:42 Updated Dialog Mask: 0x1bf7c037, Disable Back = 0x1
13:31:42 Dialog 0x4000 returned: 1
13:31:42 End Action ShowDialogsHlpr
13:31:42 ShowDialogsGetDialog returned: nCurrent=0x8000,index=15
13:31:42 Begin Action ShowDialogsHlpr: 0x8000
13:31:42 Begin Action : DialogShowSdDiskGroups
13:31:51 ShowDlgDiskGroups returned: 1
13:31:51 Disk Group = Disk Group 1
13:31:51 End Action : DialogShowSdDiskGroups
13:31:51 begin ShowDialogsUpdateMask
13:31:51 nFullMask = 0x1bf7c037, nCurrent = 0x8000, nDirection = 1
13:31:51 Updated Dialog Mask: 0x1bf7c037, Disable Back = 0x1
13:31:51 Dialog 0x8000 returned: 1
13:31:51 End Action ShowDialogsHlpr
13:31:51 ShowDialogsGetDialog returned: nCurrent=0x10000,index=16
13:31:51 Begin Action ShowDialogsHlpr: 0x10000
13:31:51 Begin Action: DialogShowSdClusterDef
13:31:54 ShowDlgClusterDef returned: 1
13:31:54 PrefOwners = AVRAACOKCTR,AVRAACOKCTS, NumIp = 2
13:31:54 Begin Action : ValidateNodeActions
13:31:54 Begin Action : ValidateNodeActions
13:31:54 End Action : ValidateNodeActions
13:31:54 End Action : ValidateNodeActions
13:31:54 End Action DialogShowSdClusterDef
13:31:54 begin ShowDialogsUpdateMask
13:31:54 nFullMask = 0x1bf7c037, nCurrent = 0x10000, nDirection = 1
13:31:54 Updated Dialog Mask: 0x1bf7c037, Disable Back = 0x1
13:31:54 Dialog 0x10000 returned: 1
13:31:54 End Action ShowDialogsHlpr
13:31:54 ShowDialogsGetDialog returned: nCurrent=0x20000,index=17
13:31:54 Begin Action ShowDialogsHlpr: 0x20000
13:31:54 Begin Action : Cluster Security - DlgAcct
13:32:07 ShowDlgAcct returned: 1
13:32:07 [DlgAccount]
13:32:07 Domain = AVR
13:32:07 DomainAcct = AVRAACCluster
13:32:07 DomainPwd
13:32:07 Result = 1
13:32:07 End Action : Cluster Security - DlgAcct
13:32:07 begin ShowDialogsUpdateMask
13:32:07 nFullMask = 0x1bf7c037, nCurrent = 0x20000, nDirection = 1
13:32:07 Updated Dialog Mask: 0x1bf7c037, Disable Back = 0x1
13:32:07 Dialog 0x20000 returned: 1
13:32:07 End Action ShowDialogsHlpr
13:32:07 ShowDialogsGetDialog returned: nCurrent=0x40000,index=18
13:32:07 Begin Action ShowDialogsHlpr: 0x40000
13:32:07 Begin Action: DialogShowSdCliSvr
13:32:07 DisplaySystemPreReq
13:32:07 ShowDlgClientServerSelect returned: 1
13:32:07 Type : 0x2
13:32:07 End Action DialogShowSdCliSvr
13:32:07 begin ShowDialogsUpdateMask
13:32:07 nFullMask = 0x1bf7c037, nCurrent = 0x40000, nDirection = 1
13:32:07 Updated Dialog Mask: 0x1bffc037, Disable Back = 0x1
13:32:07 Dialog 0x40000 returned: 1
13:32:07 End Action ShowDialogsHlpr
13:32:07 ShowDialogsGetDialog returned: nCurrent=0x80000,index=19
13:32:07 Begin Action ShowDialogsHlpr: 0x80000
13:32:07 Begin Action: DialogShowSdInstanceName
13:32:07 Begin Action: ShowDlgInstanceName
13:32:17 End Action: ShowDlgInstanceName
13:32:17 ShowDlgInstanceName returned : 1
13:32:17 InstanceName : OKCXQ1
13:32:17 End Action DialogShowSdInstanceName
13:32:17 begin ShowDialogsUpdateMask
13:32:17 nFullMask = 0x1bffc037, nCurrent = 0x80000, nDirection = 1
13:32:17 Updated Dialog Mask: 0x1bffc037, Disable Back = 0x1
13:32:17 Dialog 0x80000 returned: 1
13:32:17 End Action ShowDialogsHlpr
13:32:17 ShowDialogsGetDialog returned: nCurrent=0x100000,index=20
13:32:17 Begin Action ShowDialogsHlpr: 0x100000
13:32:17 Begin Action: DialogShowSdSetupType
13:32:17 Begin Action: Setup Type
13:32:20 SQL program folder: C:\Program Files\Microsoft SQL Server
13:32:20 SQL data folder: F:\Program Files\Microsoft SQL Server
13:32:20 Windows system folder: C:\WINNT\System32\
13:32:20 Prog req: 34789, Data req: 34432, Sys req: 181308
13:32:20 Prog avail: 1532648, Data avail: 286137604, Sys avail: 1532648
13:32:20 Prog req vs. avail, 216097, 1532648
13:32:20 Data req vs. avail, 34432, 286137604
13:32:20 Sys req vs. avail, 181308, 1532648
13:32:20 DisplaySystemPreReq
13:32:20 [SetupTypeSQL]
13:32:20 szDir = C:\Program Files\Microsoft SQL Server
13:32:20 szDir = C:\Program Files\Microsoft SQL Server
13:32:20 Result = 301
13:32:20 szDataDir = F:\Program Files\Microsoft SQL Server
13:32:20 szDataDir = F:\Program Files\Microsoft SQL Server
13:32:20 End Action: Setup Type
13:32:20 Setup Type: Typical (301)
13:32:20 End Action DialogShowSdSetupType
13:32:20 begin ShowDialogsUpdateMask
13:32:20 nFullMask = 0x1bffc037, nCurrent = 0x100000, nDirection = 301
13:32:20 Updated Dialog Mask: 0x1bdfc037, Disable Back = 0x1
13:32:20 Dialog 0x100000 returned: 301
13:32:20 End Action ShowDialogsHlpr
13:32:20 ShowDialogsGetDialog returned: nCurrent=0x400000,index=22
13:32:20 Begin Action ShowDialogsHlpr: 0x400000
13:32:20 Begin Action: DlgServices
13:32:31 ShowDlgServices returned: 1
13:32:31 [DlgServices]
13:32:31 Local-Domain = 61680
13:32:31 AutoStart = 0
13:32:31 SQLDomain = AVR
13:32:31 SQLDomainAcct = AVRAACCluster
13:32:31 SQLDomainPwd
13:32:31 AgtDomain = AVR
13:32:31 AgtDomainAcct = AVRAACCluster
13:32:31 AgtDomainPwd
13:32:31 Result = 1
13:32:31 End Action DlgServices
13:32:31 begin ShowDialogsUpdateMask
13:32:31 nFullMask = 0x1bdfc037, nCurrent = 0x400000, nDirection = 1
13:32:31 Updated Dialog Mask: 0x1bdfc037, Disable Back = 0x1
13:32:31 Dialog 0x400000 returned: 1
13:32:31 End Action ShowDialogsHlpr
13:32:31 ShowDialogsGetDialog returned: nCurrent=0x800000,index=23
13:32:31 Begin Action ShowDialogsHlpr: 0x800000
13:32:31 Begin Action: DlgSQLSecurity
13:32:41 ShowDlgSQLSecurity returned: 1
13:32:41 LoginMode = 2,szPwd
13:32:41 End Action DlgSQLSecurity
13:32:41 begin ShowDialogsUpdateMask
13:32:41 nFullMask = 0x1bdfc037, nCurrent = 0x800000, nDirection = 1
13:32:41 Updated Dialog Mask: 0x1bdfc037, Disable Back = 0x1
13:32:41 Dialog 0x800000 returned: 1
13:32:41 End Action ShowDialogsHlpr
13:32:41 ShowDialogsGetDialog returned: nCurrent=0x1000000,index=24
13:32:41 Begin Action ShowDialogsHlpr: 0x1000000
13:32:41 Begin Action: DlgCollation
13:32:41 ShowDlgCollation returned: 1
13:32:41 collation_name = SQL_Latin1_General_CP1_CI_AS,locale_name =
Latin1_General,lcid = 0x409,SortId = 52,dwCompFlags = 0x30001
13:32:41 End Action DlgCollation
13:32:41 begin ShowDialogsUpdateMask
13:32:41 nFullMask = 0x1bdfc037, nCurrent = 0x1000000, nDirection = 1
13:32:41 Updated Dialog Mask: 0x1bdfc037, Disable Back = 0x1
13:32:41 Dialog 0x1000000 returned: 1
13:32:41 End Action ShowDialogsHlpr
13:32:41 ShowDialogsGetDialog returned: nCurrent=0x2000000,index=25
13:32:41 Begin Action ShowDialogsHlpr: 0x2000000
13:32:41 Begin Action: DlgNetwork
13:32:41 ShowDlgNetwork returned: 1
13:32:41 [DlgServerNetwork]
13:32:41 NetworkLibs = 255
13:32:41 TCPPort = 0
13:32:41 TCPPrxy = Default
13:32:41 NMPPipeName = \\.\pipe\MSSQL$OKCXQ1\sql\query
13:32:41 Result = 1
13:32:41 End Action DlgNetwork
13:32:41 begin ShowDialogsUpdateMask
13:32:41 nFullMask = 0x1bdfc037, nCurrent = 0x2000000, nDirection = 1
13:32:41 Updated Dialog Mask: 0x1bdfc037, Disable Back = 0x1
13:32:41 Dialog 0x2000000 returned: 1
13:32:41 End Action ShowDialogsHlpr
13:32:41 ShowDialogsGetDialog returned: nCurrent=0x8000000,index=27
13:32:41 Begin Action ShowDialogsHlpr: 0x8000000
13:32:41 Begin Action: DialogShowSdStartCopy
13:32:43 End Action DialogShowSdStartCopy
13:32:43 begin ShowDialogsUpdateMask
13:32:43 nFullMask = 0x1bdfc037, nCurrent = 0x8000000, nDirection = 1
13:32:43 Updated Dialog Mask: 0x1bdfc037, Disable Back = 0x1
13:32:43 Dialog 0x8000000 returned: 1
13:32:43 End Action ShowDialogsHlpr
13:32:43 ShowDialogsGetDialog returned: nCurrent=0x10000000,index=28
13:32:43 Begin Action ShowDialogsHlpr: 0x10000000
13:32:43 Begin Action: DialogShowSdLicenseMode
13:32:47 ShowDlgLicense returned: 1
13:32:47 ShowDlgLicense returned: LicenseMode = 0, LicenseLimit = 1000
13:32:47 End Action DialogShowSdLicenseMode
13:32:47 Dialog 0x10000000 returned: 1
13:32:47 End Action ShowDialogsHlpr
13:32:47 ShowDialogsGetDialog returned: nCurrent=0x0,index=0
13:32:47 End Action ShowDialogs
13:32:47 Setup is installing Microsoft Distributed Transaction Coordinator
(MSDTC) ...
13:32:47 C:\WINNT\TEMP\SqlSetup\Bin\cldtcstp.exe -SupportDir
"C:\WINNT\TEMP\SqlSetup\Bin" -DTCPkg
"D:\SQL2000\x86\Other\dtcsetup.exe" -LogFile "C:\WINNT\sqlstp.log" -CtxAcct
"AVR\AVRAACCluster" -CtxEPwd
13:32:47 Process Exit Code: (0)
13:32:47 Begin Action : ClusterSetupHelper
13:32:47 Begin Action : CreateClustISSFiles
13:32:47 End Action : CreateClustISSFiles
13:32:47 Begin Action : ClusterWriteRemIni
13:32:47 End Action : ClusterWriteRemIni
13:32:47 Begin Action : Run setup on cluster nodes
[args]
NumRemoteServers=2
Server.1=AVRAACOKCTR
Server.2=AVRAACOKCTS
[Server.1]
NumRemoteServices=1
1.app=\\AVRAACOKCTR\D$\SQL2000\x86\setup\setupsql.exe
1.server=AVRAACOKCTR
1.script=\\AVRAACOKCTR\admin$\AVRAACOKCTR_OKCXQ1.iss
1.cmdlineformat=%s k=Nb k=Rm k=Cl -SMS -s -f
"\\AVRAACOKCTR\D$\SQL2000\x86\setup\setup.ins" -f1 %s -f2
"\\AVRAACOKCTR\admin$\setup.log" -e "stpsilnt._ex" -b -x "C:\WINNT\TEMP\"
1.user=AVR\AVRAACCluster
1.password=096e7ef5e5a717c64c8e
1.name=SQLSetup1
1.sqlsetup=Y
1.copyexe=cnvsvc1.exe
[Server.2]
NumRemoteServices=1
1.app=\\AVRAACOKCTR\D$\SQL2000\x86\setup\setupsql.exe
1.server=AVRAACOKCTS
1.script=\\AVRAACOKCTR\admin$\AVRAACOKCTS_OKCXQ1.iss
1.cmdlineformat=%s k=ClSec k=Rm k=Cl -SMS -s -f
"\\AVRAACOKCTR\D$\SQL2000\x86\setup\setup.ins" -f1 %s -f2
"\\AVRAACOKCTS\admin$\setup.log" -e "stpsilnt._ex" -x "C:\"
1.user=AVR\AVRAACCluster
1.password=096e7ef5e5a717c64c8e
1.name=SQLSetup2
1.sqlsetup=Y
1.copyexe=cnvsvc2.exe
13:32:48 Setup is performing required operations on cluster nodes. This may
take a few minutes...
13:32:48 C:\WINNT\TEMP\SqlSetup\Bin\remsetup.exe C:\WINNT\remsetup.ini
13:34:54 Process Exit Code: (1396) Logon Failure: The target account name is
incorrect.

13:34:54 Begin Action : GetRemsetupRetCode
13:34:54 Installation return status on AVRAACOKCTR : 0
13:34:54 Installation return status on AVRAACOKCTS : 1396
13:34:54 End Action : GetRemsetupRetCode
#### SQL Server Remote Setup - Start Time 06/04/02 13:32:48 ####

CThreadPool::RunUntilCompleteHlpr create thread, index=0
CThread::Run thread [0x94] created for execution.
CThread::Process [0x94]
CThreadPool::RunUntilCompleteHlpr create thread, index=1
Running '\\AVRAACOKCTR\D$\SQL2000\x86\setup\setupsql.exe k=Nb k=Rm
k=Cl -SMS -s -f "\\AVRAACOKCTR\D$\SQL2000\x86\setup\setup.ins" -f1
\\AVRAACOKCTR\admin$\AVRAACOKCTR_OKCXQ1.iss -f2
"\\AVRAACOKCTR\admin$\setup.log" -e "stpsilnt._ex" -b -x "C:\WINNT\TEMP\"'
(AVRAACOKCTR) ...

CThread::Run thread [0x98] created for execution.
CThread::Process [0x98]
CThreadPool::RunUntilCompleteHlpr start thread [0x94],index=0
CThreadPool::RunUntilCompleteHlpr start thread [0x98],index=1
Script file copied to '\\AVRAACOKCTS\ADMIN$\AVRAACOKCTS_OKCXQ1.iss'
successfully.

Installing remote service (AVRAACOKCTS)...

Running '\\AVRAACOKCTR\D$\SQL2000\x86\setup\setupsql.exe k=ClSec k=Rm
k=Cl -SMS -s -f "\\AVRAACOKCTR\D$\SQL2000\x86\setup\setup.ins" -f1
\\AVRAACOKCTS\ADMIN$\AVRAACOKCTS_OKCXQ1.iss -f2
"\\AVRAACOKCTS\admin$\setup.log" -e "stpsilnt._ex" -x "C:\"' (AVRAACOKCTS)
...

CRemoteProcess::RunUntilComplete [0x98] error code: 1396
CThreadPool::RunUntilCompleteHlpr WaitForMultipleObjects returned: 0
CThreadPool::RunUntilCompleteHlpr signaled thread [0x98]
Thread [0x98] exit code: [0x574]
CProcess::RunUntilComplete [0x94] exit code: 0
Remote process exit code was '0' (AVRAACOKCTR).

CThreadPool::RunUntilCompleteHlpr WaitForMultipleObjects returned: 1396
CThreadPool::RunUntilCompleteHlpr signaled thread [0x94]
Thread [0x94] exit code: [0x574]
CThreadPool::RunUntilComplete returned 1396
CThreadPool::RunUntilComplete execution level=1, need execution: 0
One or more errors occurred while running the remote/unattended setups.

Disconnecting from remote machine (AVRAACOKCTR)...

Service removed successfully.

Remote files could not be removed.

#### SQL Server Remote Setup - Stop Time 06/04/02 13:34:42 ####

Disconnecting from remote machine (AVRAACOKCTS)...

Service removed successfully.

Remote files removed successfully.

#### SQL Server Remote Setup - Stop Time 06/04/02 13:34:54 ####

13:34:54 End Action : Run setup on cluster nodes
13:34:54 One or more errors occurred while running remote setup on the
clustered machines.
13:35:03 Setup failed to perform required operations on the cluster nodes.
13:35:03 Begin Action : ClusterErrorCleanup
13:35:05 CreateSetupTopology(AVRAACOKCXQ), Handle : 0x17a3d28, returned : 0
13:35:05 CreateSetupTopology returned : 0, Handle : 0x17a3d28
13:35:05 Topology Type : 34, Return Value : 0
13:35:05 ST_GetPhysicalNode returned : 0, PNHandle : 0x17a3d78
13:35:05 PN_EnumerateEx returned : 0
13:35:05 PN_GetSQLStates returned : 0, SqlStates : 0x0
13:35:05 PN_GetInstance for OKCXQ1 [0x17a3d78] returned : 1609
13:35:05 ReleaseSetupTopology
[args]
NumRemoteServers=1
Server.1=AVRAACOKCTR
[Server.1]
NumRemoteServices=1
1.app=\\AVRAACOKCTR\D$\SQL2000\x86\setup\setupsql.exe
1.server=AVRAACOKCTR
1.script=
1.cmdlineformat=%s -u "C:\WINNT\ISUNINST.EXE" -f "\\AVRAACOKCTR\C$\Program
Files\Microsoft SQL Server\MSSQL$OKCXQ1\uninst.isu" -C
"\\AVRAACOKCTR\C$\Program Files\Microsoft SQL
Server\MSSQL$OKCXQ1\sqlsun.dll" -m "OKCXQ1.MIF" -i OKCXQ1 -b
1.user=AVR\AVRAACCluster
1.password=096e7ef5e5a717c64c8e
1.name=SQLUninstall1
1.sqlsetup=
1.copyexe=cnvsvc1.exe
13:35:05 Setup is performing cleanup operations on cluster nodes and will
exit once the cleanup is complete...
13:35:05 C:\WINNT\TEMP\SqlSetup\Bin\remsetup.exe C:\WINNT\remsetup.ini
13:35:20 Process Exit Code: (3010) The requested operation is successful.
Changes will not be effective until the system is rebooted.

13:35:21 Begin Action : GetRemsetupRetCode
13:35:21 Uninstall status on AVRAACOKCTR (OKCXQ1.MIF) : 3010
13:35:21 Uninstall message on AVRAACOKCTR (OKCXQ1.MIF) : Uninstall
completed. Some elements could not be removed. You should manually remove
items related to the application.
13:35:21 One or more nodes of the cluster need to be rebooted
13:35:21 End Action : GetRemsetupRetCode
#### SQL Server Remote Setup - Start Time 06/04/02 13:35:05 ####

CThreadPool::RunUntilCompleteHlpr create thread, index=0
CThread::Run thread [0x6c] created for execution.
CThread::Process [0x6c]
CThreadPool::RunUntilCompleteHlpr start thread [0x6c],index=0
Running '\\AVRAACOKCTR\D$\SQL2000\x86\setup\setupsql.exe -u
"C:\WINNT\ISUNINST.EXE" -f "\\AVRAACOKCTR\C$\Program Files\Microsoft SQL
Server\MSSQL$OKCXQ1\uninst.isu" -C "\\AVRAACOKCTR\C$\Program Files\Microsoft
SQL Server\MSSQL$OKCXQ1\sqlsun.dll" -m "OKCXQ1.MIF" -i OKCXQ1 -b'
(AVRAACOKCTR) ...

CProcess::RunUntilComplete [0x6c] exit code: 3010
Remote process exit code was '3010' (AVRAACOKCTR).

CThreadPool::RunUntilCompleteHlpr WaitForMultipleObjects returned: 0
CThreadPool::RunUntilCompleteHlpr signaled thread [0x6c]
Thread [0x6c] exit code: [0xbc2]
CThreadPool::RunUntilComplete returned 3010
CThreadPool::RunUntilComplete execution level=1, need execution: 0
Disconnecting from remote machine (AVRAACOKCTR)...

Service removed successfully.

Remote files removed successfully.

#### SQL Server Remote Setup - Stop Time 06/04/02 13:35:20 ####

13:35:21 End Action : ClusterErrorCleanup
13:35:21 End Action : ClusterSetupHelper

Thanks
Tony

------------------------------------

Robert

unread,
Jun 4, 2002, 3:06:35 PM6/4/02
to
There are all kinds of reasons you may be receiving this error&#8230;.
Basically, two things have happened to cause this error. The node
installing SQL tried to perform and installation instruction and it
returned an invalid return code. This leaves the door open to many
different options considering there are over 350 steps/instruction in
the install.
Although the answers provide may work, the chance that someone guessed
your exact issues may be a little unlikely.
The best way to find out what is causing this error is to look at the
install logs. It will show you where the error is occurring and may
point you in the direction of what is causing it. The error logs are
not in layman's terms so it may take awhile for you to get it. (I have
gone through this process many times)

There will be three SQL logs that can be founds in the Winnt directory
of the nodes.
The node that is performing the install will have two logs named
sqlstp.log & sqlstpX.log. The sqlstp.log is re-written upon every
attempt and will most likely not be helpful because it shows the
procedures running on both machines. You should use this log to match
the times with the other logs to pin point the exact error.
If you have attempted the installation repeatedly there will be a log
for each event. They are numbered sequentially like: first install
attempt will be named sqlstp1.log; second install attempt will be
named sqlstp2.log, etc. These logs will be on both nodes, and they
will be different.

If you need further assistants or need help identifying the error,
feel free to email me your error logs.
Warning! The error logs contain system accounts and IP address
information. For security reasons you may want to delete this
information from the logs before passing them along.

Robert Kleppen (rkle...@eedinc.com)
Sr. Systems Engineer
EED Inc.


"Anthony Valuikas" <tval...@hotmail.com> wrote in message news:<ezilU88CCHA.2212@tkmsftngp02>...

Anthony Valuikas

unread,
Jun 4, 2002, 3:04:19 PM6/4/02
to
Good LORD I found it... I did not know you needed to move the cluster to the
AD Domain...

IT WORKS!!!!


"Anthony Valuikas" <tval...@hotmail.com> wrote in message

news:e3OfVf$CCHA.1544@tkmsftngp02...

Edward Holt

unread,
Jun 4, 2002, 3:14:29 PM6/4/02
to
I've seen that happen when one of the nodes had an additional network drive
mapped using netbeui.
The install was run from the network drive.

"Anthony Valuikas" <tval...@hotmail.com> wrote in message

news:ezilU88CCHA.2212@tkmsftngp02...

Robert

unread,
Jun 4, 2002, 7:28:51 PM6/4/02
to
The account you are using to perform the install most likely does not
have the appropriate permissions to install on the remote node. (Like
permissions to use the remote registry service) I would make sure you
are using a domain account with domain admin privileges.

If you still cannot perform the install make sure to attach the logs
from the remote machine.
When you log into the machine to perform the install, make sure you
use the system admin account not a domain user account.

Let me know if this helps.

Robert Kleppen

P.S. I didnt see my past message in this thread so here it is again...

Robert


Sr. Systems Engineer
EED Inc.


"Anthony Valuikas" <tval...@hotmail.com> wrote in message news:<e3OfVf$CCHA.1544@tkmsftngp02>...

Anthony Valuikas

unread,
Jun 5, 2002, 9:39:54 AM6/5/02
to
What I did was to install the cluster and join the servers to a trusted
domain (NT4). I used a user account from the Primary domain (NT2000) and
that user account was a local admin on each server. During the install I
noticed the 1396 errors and such. I then moved the nodes into the Primary
domain (NT2000) and the SQL install worked.

I'm not sure just what was going on with the permissions/account but after
someone told me about the logs I could see that even during the setup I used
account/password/domain, it had a hard time with the NT4 Resource and the
login was failing.

In any case I got it working.

Thanks
Tv


"Robert" <rkle...@eedinc.com> wrote in message
news:6ee51572.0206...@posting.google.com...

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