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vmm32.vxd problem - can't start the computer, can't get to CD drive

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Michael R. Grabois ... change $ to "s"

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Jul 19, 2003, 5:11:50 PM7/19/03
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My dad discovered the other day that his vmm32.vxd file is missing so his Win98
computer won't boot up. After reading the MS knowledge base article we tried
reinstalling Windows98 from the CD, but at the point where the reboot stops, it
apparently hasn't loaded the drivers for the CD-ROM drive yet so we can't get
to it (the error message says it's an invalid drive).

We also can't get it to boot into Safe Mode, and he doesn't have a boot floppy.

There were no new software or hardware changes made in the last 6 months (last
thing was a CD burner in January).

Any suggestions?

Ron Badour

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Jul 19, 2003, 7:21:58 PM7/19/03
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For information on installing W98, go to: http://home.satx.rr.com/badour/html/w98_restore.html

--
Regards

Ron Badour, MS MVP W98 System
Tips: http://home.satx.rr.com/badour
Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo


"Michael R. Grabois ... change $ to "s"" <wizardimp$1...@houston.rr.com> wrote in message news:mmbjhvs8ahpigugom...@4ax.com...

dan

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Jul 20, 2003, 11:48:49 AM7/20/03
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Ron, do think that I should LOOK into a possible RESTORE
for my printing proble that is about 10 threads
down/earlier than this threads?

As Bill W. suggested, I started another thread concerning
the printer over in the win 98/printing catagory if you
need further info.

Mike G., REVEIW...Just REVEIW what I went through with my
vmm32.vxd dilima!!!! Im not suggesting making any of
changes, but from what I have learned over the past 4 days
about .vxd stuff esp the VMM32, is that it is one of the
MOST important componets of win98!

cquirke

unread,
Jul 21, 2003, 1:30:22 PM7/21/03
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On Sun, 20 Jul 2003 08:48:49 -0700, "dan" <ei...@yahooo.com> wrote:

>Mike G., REVEIW...Just REVEIW what I went through with my
>vmm32.vxd dilima!!!! Im not suggesting making any of
>changes, but from what I have learned over the past 4 days
>about .vxd stuff esp the VMM32, is that it is one of the
>MOST important componets of win98!

Yes, it is. Pity MS doesn't have the sense to back ip up (either on a
one-off C:\VMM32.1ST basis, or within the SYSBCKUP\RB*.CAB).

You can add it to what gets cabbed into RB*.CAB though, and if I
relied on that, I would. As it happens, I use my own SysBack.bat
approach, dating from the Win95 days.


>--------------- ----- ---- --- -- - - -
Error Messages Are Your Friends
>--------------- ----- ---- --- -- - - -

Michael R. Grabois ... change $ to "s"

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Jul 22, 2003, 1:34:27 AM7/22/03
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On Sat, 19 Jul 2003 18:21:58 -0500, "Ron Badour" <So...@NoAdddress.com> wrote:

>For information on installing W98, go to: http://home.satx.rr.com/badour/html/w98_restore.html

Unfortunately this page (which I had seen before, via google archives) didn't
address my specific problem. My dad's computer lost its vmm32.vxd file, he did
not have a startup floppy, and couldn't get to his CD drive to reinstall
Windows. Your page assumes that he has a boot floppy.

Fortunately, I found another poster who recommended http://www.bootdisk.com to
download a boot floppy. He did that (at work), and was able to boot his
computer and it recognized his CD drive.

So off he goes trying to reinstall Windows via the setup.exe file, but when it
gets to the point where it says it needs to reboot, it comes back up and says
it's missing a number of .vxd and .dll files. This part I don't understand - I
thought installing Windows is supposed to create all those files during the
install process.

He can't even boot into Safe mode properly, so he has to start over from the
beginning. I'm not sure if it gets any further each time he reboots or tries to
reinstall, but I wouldn't think you'd have to do this multiple times in order
to get a good install.

Would he be better off (for now) installing Windows onto his D drive in order
to be able to have a working computer, then installing it again onto the C
drive to have a normal computer, then deleting (or uninstalling) it from D? The
frustration factor is kicking in and he's almost ready to take it to a shop and
have someone fix it for him.

Ron Badour

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Jul 22, 2003, 1:53:47 AM7/22/03
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My page assumes nothing--it tells in the first paragraph on installing how to make a boot floppy so that you don't have to waste time downloading the files from bootdisk.com.

It is hard to know what is going on without being provided the exact messages he is receiving--that's what we use for troubleshooting. The vmm32 file is built during the installation of Windows. I don't know why it would complain about not finding drivers.

If he takes the PC to a shop, they will probably format the C: drive and he will lose everything on it. He can do that himself by following the directions on my page. If he has data on C: that is not backed up, he can try installing to D: drive providing it is a primary partition (which it probably isn't since a second primary partition requires a partitioning program).
--
Regards

Ron Badour, MS MVP W98 System
Tips: http://home.satx.rr.com/badour
Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo


"Michael R. Grabois ... change $ to "s"" <wizardimp$1...@houston.rr.com> wrote in message news:riiphvo2gln2sie5e...@4ax.com...

Michael R. Grabois ... change $ to "s"

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Jul 22, 2003, 2:50:03 AM7/22/03
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On Tue, 22 Jul 2003 00:53:47 -0500, "Ron Badour" <So...@NoAdddress.com> wrote:

>My page assumes nothing--it tells in the first paragraph on installing how to make a boot floppy so that you don't have to waste time downloading the files from bootdisk.com.

Maybe I'm missing something - I've read and re-read the page and I still don't
see anything about how to make a boot floppy.
- Paragraph 1 details what to back up before starting anything.
- Paragraph 2 tells how to get a product key.
- Paragraph 3 tells how to backup OE5 news and mail.
- Paragraph 4 tells about downloading drivers and fresh installs.
- Paragraph 5 tells about how to format and partition the drive.

Then you get to the numbered/lettered section.
- Step 1 tells how to create a Restore disk (is this the same as a boot floppy?)
via the CD. But what if you can't get to the CD drive?

Hmmm... Steps 2c and 3b imply that the setup file is at e:\win98\setup.exe - I
told my dad to go to the e: drive and just type "setup" (implying
e:\setup.exe). Might this be the problem?


>It is hard to know what is going on without being provided the exact messages he is receiving--that's what we use for troubleshooting. The vmm32 file is built during the installation of Windows. I don't know why it would complain about not finding drivers.

I don't know either. I should have gotten more info, but it's tough
troubleshooting over the phone with no tech-support script.

>
>If he takes the PC to a shop, they will probably format the C: drive and he will lose everything on it. He can do that himself by following the directions on my page. If he has data on C: that is not backed up, he can try installing to D: drive providing it is a primary partition (which it probably isn't since a second primary partition requires a partitioning program).

It's a long story, but he has his only physical hard drive partitioned into
four drives (c, d, e, and f). He said he thought it was done that way due to
something with Win95 and how it handled hard drives of large size (it's "only"
a 20 or 30 GB hard drive - did Win95 not like that or something?).


I know you're trying to help and I appreciate it, I'm sure you understand the
frustration factor....

Ron Badour

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Jul 22, 2003, 8:48:24 AM7/22/03
to
Numbered para 1 tells about the restore (boot) floppy disk. You do not have to make the floppy disk on the affected machine--it can be on any machine running Windows since you use the W98 CD to make it.

Para 2a tells you to look at the boot screen to tell what drive letter has been assigned to the CDRom drive. It can be different letters depending on how the boot disk is made and how many partitions are on the drive. Your dad has C: thru F: on his drive so his CDRom drive will be assigned G: or H: depending on the method the boot disk was made.

He probably had an early model of W95 which only used fat 16 and thus the partitions were limited to 2 gb. If he can afford to lose what is on his drives, he can use fdisk to remove all four partitions and then create a new one (or more than one). Instructions for using fdisk can also be downloaded from that same page. If he cannot afford to lose the data, he needs to install Windows over the top of the existing system. To do so, he puts in the floppy and CD, boots and selects CDRom support, watches the screen for the drive letter assignment, at the A: prompt types the drive letter (if he made the boot disk my way, he types a G:) and hits enter, types: DIR to see what files and folders are there, types: CD Win98 (if he has a typical CD) and hits enter and types: setup.exe and hits enter.

--
Regards

Ron Badour, MS MVP W98 System
Tips: http://home.satx.rr.com/badour
Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo


"Michael R. Grabois ... change $ to "s"" <wizardimp$1...@houston.rr.com> wrote in message news:2tmphvg7e8ll51mei...@4ax.com...

Michael R. Grabois ... change $ to "s"

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Jul 22, 2003, 11:25:17 PM7/22/03
to
OK, so we booted from a floppy and then cd to the CD-ROM drive (H:). Then cd to
win98 and type "setup". Here's a running list of the error messages we got. It
ends up stopping in Safe Mode.

------------ These messages were in DOS --------------------------

Cannot find a device file that may be needed to run Windows or Windows
applications.

The Windows registry or system.ini refers to this device file but it no longer
exists. If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or setup program.

If you still want to use the application associated with this device file, try
reinstalling that application to replace the missing file.

turbovbf.vxd

Cannot find a device file that may be needed to run Windows or Windows
applications.

The Windows registry or system.ini refers to this device file but it no longer
exists. If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or setup program.

If you still want to use the application associated with this device file, try
reinstalling that application to replace the missing file.

symtdi.vxd


symevnt.386 is not loaded. You may need to reinstall Norton antivirus to
correct the problem. Press any key to continue.

------------ Then Windows starts to come up, with more messages-------------

A required .dll file, vsutil.dll, was not found.

Error starting program. MSVCP60.dll file is linked to missing export
msvcrt.dll:_lc_collate_cp.

A required .dll file, vsutil.dll, was not found.


[Then it goes to Win98 setup, "updating system settings"]


Unable to install java packages from c:\windows\java\classes\win32ie4.cab.
Unknown hresult:(800b010bh) [click OK]

Unable to install java packages from c:\windows\java\classes\xmldso4.cab.
Unknown hresult:(800b010bh) [click OK]

Unable to install java packages from c:\windows\system\dajava.cab.
Unknown hresult:(800b010bh) [click OK]

Unable to install java packages from c:\windows\system\iejava.cab.
Unknown hresult:(800b010bh) [click OK]

[Then it goes to Win98 setup, "updating system settings". This disappears, then
it says to restart computer.]


------------ These messages were in DOS --------------------------
[Upon restarting:]

Cannot find a device file that may be needed to run Windows or Windows
applications.

The Windows registry or system.ini refers to this device file but it no longer
exists. If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or setup program.

If you still want to use the application associated with this device file, try
reinstalling that application to replace the missing file.

turbovbf.vxd [press a key to continue]


Cannot find a device file that may be needed to run Windows or Windows
applications.

The Windows registry or system.ini refers to this device file but it no longer
exists. If you deleted this file on purpose, try uninstalling the associated
application using its uninstall or setup program.

If you still want to use the application associated with this device file, try
reinstalling that application to replace the missing file.

symtdi.vxd


symevnt.386 is not loaded. You may need to reinstall Norton antivirus to
correct the problem. Press any key to continue.


A required .dll file, vsutil.dll, was not found.


------------ These messages were in Windows Safe Mode --------------------------

Your display adapater is not configured properly. To correct the problem, click
Ok to start the hardware installation wizard.
[click OK]

A required .dll file, symstore.dll, was not found.

Error starting program. The qcomutil.dll is linked to missing export
mfc42.dll:6648 [ok]

c:\quickenw\bagent.exe A device attached to the system is not functioning.

c:\quickenw\billmind.exe A device attached to the system is not functioning

Error starting program. The qcomutil.dll is linked to missing export
mfc42.dll:6648 [ok]

A required .dll file, s32stat.dll, was not found.

A required .dll file, vsutil.dll, was not found.

A required .dll file, cctrust.dll, was not found.

Realone couldn't be found, reload.

Welcome to Windows 98.
Contents:
Register now
Connect to internet
Discover Windows 98
Maintain your computer
[closed the window.]


Add new hardware wizard... [cancel]
Add new software wizard... [cancel]

Safe mode. Then setup stops.

Ron Badour

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Jul 23, 2003, 3:21:58 AM7/23/03
to
What a mess. I have made comments in between your error messages. What does "ends up stopping in safe mode" mean? Is it booting to safe mode? If so, you can affect some or all of the changes below.

> Cannot find a device file that may be needed to run Windows or Windows
> applications.
>
> The Windows registry or system.ini refers to this device file but it no longer
> exists. If you deleted this file on purpose, try uninstalling the associated
> application using its uninstall or setup program.
>
> If you still want to use the application associated with this device file, try
> reinstalling that application to replace the missing file.
>
> > turbovbf.vxd

Does he have a USR modem? If so, reinstall it

>
> symtdi.vxd
>
>
> symevnt.386 is not loaded. You may need to reinstall Norton antivirus to
> correct the problem. Press any key to continue.

Reinstall whatever Norton product he is running.


> A required .dll file, vsutil.dll, was not found.

Reinstall Zone Alarm

>
> Error starting program. MSVCP60.dll file is linked to missing export
> msvcrt.dll:_lc_collate_cp.

He has an old version of msvcrt.dll on file or perhaps several of them with varying versions. Here's a couple of articles that may apply:

Error Message: The Msvcp60.dll File Is Linked to Missing Export Msvcrt.dll Q254412
http://support.microsoft.com/?scid=kb;EN-US;Q254412

PI2000 Error Message: File Is Linked to Missing Export <Filename> Q241129
http://support.microsoft.com/?scid=kb;EN-US;Q241129


> A required .dll file, vsutil.dll, was not found.

Zone Alarm again



> [Then it goes to Win98 setup, "updating system settings"]
>
>
> Unable to install java packages from c:\windows\java\classes\win32ie4.cab.
> Unknown hresult:(800b010bh) [click OK]
>
> Unable to install java packages from c:\windows\java\classes\xmldso4.cab.
> Unknown hresult:(800b010bh) [click OK]
>
> Unable to install java packages from c:\windows\system\dajava.cab.
> Unknown hresult:(800b010bh) [click OK]
>
> Unable to install java packages from c:\windows\system\iejava.cab.
> Unknown hresult:(800b010bh) [click OK]

Try replacing the Wintrust.dll file using sfc.exe.

> turbovbf.vxd [press a key to continue]

A repeat message


> symtdi.vxd

>
> symevnt.386 is not loaded. You may need to reinstall Norton antivirus to
> correct the problem. Press any key to continue.

Repeat messages


> A required .dll file, vsutil.dll, was not found.


Repeat message


> ------------ These messages were in Windows Safe Mode --------------------------
>
> Your display adapater is not configured properly. To correct the problem, click
> Ok to start the hardware installation wizard.
> [click OK]

My standard blurb on loading a video driver:

When the correct screen resolution (screen area) or the right number of colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. The display adapter in your PC is either a video card or a display chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC, see if they contain a display adapter driver and install it using: control panel, system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks, use www.google.com to track down the correct driver on the internet.

If you do not know what display adapter your PC uses, you can go to a MS-DOS prompt and type: Debug and hit enter. The screen will display a flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also work) and hit enter. The name and possibly model of your display adapter should appear on the right hand side of the screen. To quit Debug, type Q and hit enter. If Debug is not helpful, you can try this program: Advanced PCI Info, available at: http://www.upsystems.com.ua/support/alexmina/ If all else fails, you will have to remove the computer case. Look at where the monitor plugs into the back of the case and then check that location inside the case. If there is a card there, you obviously have a video card and if not, you have on board graphics. Write down any information displayed on either the card or the chipset on the motherboard. Then use www.google.com to search for the information. Do not include all the data you found in one search message--search on each piece individually. If you include all the information at once, you might not get a hit.

I have found that a video card will generally have to be removed in order to see the information. Be careful of static electricity as it can fry components. Before touching anything in the computer case (the cord is unplugged, right?), ground yourself to the case by touching it. Don't work on carpeting since shuffling your feet on it can generate static electricity after you grounded yourself. Remove the one screw that holds the card in place and using a rocking motion (left to right and back) and pull the card straight out.

Once you have the right driver, install it through control panel, system, device manager or through control panel, add new hardware, as appropriate.


> A required .dll file, symstore.dll, was not found.

The Norton product again/

>
> Error starting program. The qcomutil.dll is linked to missing export
> mfc42.dll:6648 [ok]

Wrong version of mfc42.dll. Here is my standard blurb on this type of error:

I think the best way to explain this error message is to list an example and then walk you through the troubleshooting logic I'd use. **Example**: The LOADWC.EXE file is linked to missing export SHLWAPI.DLL:wnsprintfA

File one is expecting file number two to be able to do something which it cannot do. This generally means the second file was replaced with an older version which doesn't contain the functionality that first file was expecting to find. There's a possibility file number two is corrupt or missing but most likely an older version file is the cause. In either case, replace *your* file two with a current (or more current) version. For help finding a replacement file, go here and do a search: http://support.microsoft.com/servicedesks/fileversion/dllinfo.asp

Do a search on *your* file two and be sure to include the file extension (.dll). Once the results appear, locate the version of file two that your PC is using and work up the list. When you click on the more information link, you will find what product(s) that version of the .dll is contained in. This may give you a clue as to what version of the file should be there.

For example, using the sample listed above, you find version 5.0.2614.3500 of the shlwapi.dll is on file and by checking the list of files, you find this version comes with W98SE. Going up the list, you find version 5.50.4134.600 is contained in IE 5.50. If you had updated your browser to IE5.5, there's the problem--the correct version of shlwapi.dll got overwritten by the copy with comes with W98SE.

Finally, the troubleshooting information above centers on file two since it should most likely be the source of the problem; however, file one could be an incorrect version or it might be corrupt.


> c:\quickenw\bagent.exe A device attached to the system is not functioning.
>
> c:\quickenw\billmind.exe A device attached to the system is not functioning


Reinstall Quicken

>
> Error starting program. The qcomutil.dll is linked to missing export
> mfc42.dll:6648 [ok]

Repeat message.

>
> A required .dll file, s32stat.dll, was not found.

Norton again.


>
> A required .dll file, vsutil.dll, was not found.

Repeat message.

>
> A required .dll file, cctrust.dll, was not found.

Norton again.


>
> Realone couldn't be found, reload.

Reinstall RealOne

MGrabois

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Jul 23, 2003, 2:17:11 PM7/23/03
to
"Ron Badour" <So...@NoAdddress.com> wrote in message news:<ekkjSsOU...@TK2MSFTNGP11.phx.gbl>...
> What a mess.

You're telling me!

First, can you explain why my dad would be getting all of these
messages to begin with? When you install Windows from the CD, isn't it
supposed to overwrite everything? Is it possible (or advisable) to
remove or rename the Windows directory on the C drive in order to
insure a clean version is installed?

>I have made comments in between your error messages. What
> does "ends up stopping in safe mode" mean? Is it booting to safe mode?
> If so, you can affect some or all of the changes below.

When the Windows install program asks about the hardware and software
wizard, it just quits the install process and dumps him into safe
mode. There are no error messages or anything, it just abruptly stops.

When he tries to boot into safe mode, I think he said he still gets
some error messages. He gets the giant icons on the screen, but not
all of them work (he said Excel does but Quicken and IE do not, for
example). We tried opening the Explorer last time and it only showed
his C drive and none of the other partitions (D, E, F) on the drive.


Loading the new individual drivers and the programs is probably not an
option at this point, especially since we can't get into Windows (or
apparently even into safe mode) in order to reinstall anything.

This is also starting to look like more trouble than it's worth. I'm
seriously considering copying the entire contents of his hard drive(s)
to my computer next week, reformatting his hard drive to the full size
(7 GB or so - it's old) and then copying everything back that's needed
(favorites, Outlook, etc.). If I do this, will the Registry be good or
will we have to reinstall all the programs one at a time? (I realize
all the drive letters will be off, but that can be fixed with Norton.)


>
> > Cannot find a device file that may be needed to run Windows or Windows
> > applications.
> >
> > The Windows registry or system.ini refers to this device file but it
> no longer
> > exists. If you deleted this file on purpose, try uninstalling the
> associated
> > application using its uninstall or setup program.
> >
> > If you still want to use the application associated with this device
> file, try
> > reinstalling that application to replace the missing file.
> >
> > > turbovbf.vxd
>
> Does he have a USR modem? If so, reinstall it
>
>
>
> >
> > symtdi.vxd
> >
> >
> > symevnt.386 is not loaded. You may need to reinstall Norton antivirus
> to
> > correct the problem. Press any key to continue.
>
> Reinstall whatever Norton product he is running.
>
>
> > A required .dll file, vsutil.dll, was not found.
>
> Reinstall Zone Alarm
>
> >
> > Error starting program. MSVCP60.dll file is linked to missing export

> > msvcrt.dll: lc collate cp.

Ron Badour

unread,
Jul 23, 2003, 4:26:08 PM7/23/03
to
Is your dad is putting the CD in the drive and installing over the
existing load of W98 or is he installing from DOS using the start up
disk? I was under the impression that he had reinstalled the system and
these error messages resulted. Now you seem to be saying that the setup
program never even finishes.

I think at this point that you would be better off dumping his drive
contents to your drive like you said. You can temporarily set his drive
in the base of your tower (no need to mount it), hook up a power cable
and the ribbon cable from your CDRom (disconnect all devices from the
cable)--then use Explorer to transfer the data. Sometimes you can just
set the towers next to one another and the CDRom ribbon cable will reach
to his hard drive.

You don't increase the partition size with format. You use fdisk to
remove the partitions and then create a new one. After that is done,
you format. Fdisk instructions are in the link on my web site
previously provided--they can be downloaded.

You will wipe the registry out when you fdisk so you are going to have
to install W98 and all software again. You will have various files that
you can transfer back, i.e., word processing docs, money files,
pictures, etc. You definitely do not want to restore the registry files
that will be on your hard drive--you will just import problems.

Michael R. Grabois ... change $ to "s"

unread,
Jul 24, 2003, 4:31:07 AM7/24/03
to
On Wed, 23 Jul 2003 15:26:08 -0500, "Ron Badour" <So...@NoAdddress.com> wrote:

>Is your dad is putting the CD in the drive and installing over the
>existing load of W98 or is he installing from DOS using the start up
>disk? I was under the impression that he had reinstalled the system and
>these error messages resulted. Now you seem to be saying that the setup
>program never even finishes.

No, we were in the process of doing the install when the setup program aborts
and goes right into safe mode. He was installing (or at least trying to) a
clean copy of Win98 over the apparently faulty copy on his C drive.

>I think at this point that you would be better off dumping his drive
>contents to your drive like you said. You can temporarily set his drive
>in the base of your tower (no need to mount it), hook up a power cable
>and the ribbon cable from your CDRom (disconnect all devices from the
>cable)--then use Explorer to transfer the data. Sometimes you can just
>set the towers next to one another and the CDRom ribbon cable will reach
>to his hard drive.

I think this is what I'm going to have to do. Fortunately I have a few spare
hours this weekend.

Any idea what might have caused this massive breakdown during setup? It all
started with a messed-up vmm32.vxd file and quickly spiraled out of control.

>You don't increase the partition size with format. You use fdisk to
>remove the partitions and then create a new one. After that is done,
>you format. Fdisk instructions are in the link on my web site
>previously provided--they can be downloaded.

Got it now, thanks. I had forgotten that formatting C would have only done C
and not combined all the others. I think we'll remove all the partitions and
then format the single drive that's left.

>You will wipe the registry out when you fdisk so you are going to have
>to install W98 and all software again. You will have various files that
>you can transfer back, i.e., word processing docs, money files,
>pictures, etc. You definitely do not want to restore the registry files
>that will be on your hard drive--you will just import problems.

Sigh. So do we win some sort of award for worst horror story in trying to fix a
vmm32.vxd file?

Ron Badour

unread,
Jul 24, 2003, 8:07:03 AM7/24/03
to
It sounds like your dad tried to install W98 from Windows instead of
doing it from DOS as I suggested. Or, maybe his BIOS does not have the
floppy drive set as the first boot device which would be the same as
installing from Windows. That would be my best guess as to why all the
error notices appeared. It is hard to tell without detailed info or
being there to observe. Before you start this weekend, you may want to
read through my directions again. Loading Windows is so much easier to
do when you are prepared. For example, you can read the fdisk
directions and then try out fdisk (not deleting of course, just the
navigation <G>) before hand, find the CDs and product keys, locate
driver disks or download the drivers, etc. Good luck

--
Regards

Ron Badour, MS MVP W98 System
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Michael R. Grabois ... change $ to "s"" <wizardimp$1...@houston.rr.com>

wrote in message news:j56vhvkhnvv60vcaj...@4ax.com...

MGrabois

unread,
Jul 24, 2003, 4:33:54 PM7/24/03
to
"Ron Badour" <So...@NoAdddress.com> wrote in message news:<u5yMKwd...@TK2MSFTNGP11.phx.gbl>...

> It sounds like your dad tried to install W98 from Windows instead of
> doing it from DOS as I suggested.

Maybe this is just semantics. We booted the computer using the boot
floppy, and got the DOS prompt. Then went to the CD-ROM drive and
executed the W98 setup program, again from the command line. We wanted
the new version to overwrite the old version. Is this installing from
DOS or Windows?

> Or, maybe his BIOS does not have the
> floppy drive set as the first boot device which would be the same as
> installing from Windows. That would be my best guess as to why all the
> error notices appeared.

No, because at one point he put a non-boot floppy in by mistake and
the computer gave the "this is not a boot disk, I can't continue"
error message, so it must be looking for A: first.

> It is hard to tell without detailed info or
> being there to observe. Before you start this weekend, you may want to
> read through my directions again. Loading Windows is so much easier to
> do when you are prepared.

On the other hand, I've reinstalled Windows before on my own computer
with no problems at all (I don't recall why, though; I don't know if
it was the vmm32.vxd problem or something else). I never expected it
to be anywhere near this painful. After all, how difficult is it to
execute a simple setup program? :)

If I attach his hard drive to my computer, do I have to mess with the
jumper settings on it, or will my hardware config be enough to make my
computer recognize that his drive isn't the boot drive? Or will the
act of hooking his hard drive up to my CD ROM drive be enough to do
the trick?

> For example, you can read the fdisk
> directions and then try out fdisk (not deleting of course, just the
> navigation <G>) before hand, find the CDs and product keys, locate
> driver disks or download the drivers, etc. Good luck

Hopefully he has all his software CDs handy, he's got a few days to
check on it. I think we're going to use fdisk to remove all partitions
and then put everything on a "new" C: drive. I think as long as he
gets to keep all his bookmarks, favorites, and email addresses, he'll
be happy.

Ron Badour

unread,
Jul 24, 2003, 5:07:01 PM7/24/03
to
Hi Mike

He obviously installed from DOS but I have never seen nor heard of that
error message scenario happening. I don't know what the hell went wrong
but something sure did. It might be one of those closely guarded
secrets so nobody knows <G>

His jumper pin should be set as master and if you run your CDRom ribbon
cable to it with no other devices plugged in to the ribbon cable, it
should be just a matter of opening Explorer and copying. I do it this
way every time I set up a new machine and as long as I hook the cable up
right (I screwed up once and ended up bald from the hair pulling), I
have never had a problem. If the cable is not long enough, there are
generally four screws that hold the drive in place. Pop them out and
you can set the drive on its end in your tower and hook it up.

--
Regards

Ron Badour, MS MVP W98 System
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo


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