Outlook 2002 does not save password for POP3 on exit
Henry
issue. I have Msft XP home running Office XP Pro w
Outlook 2002. I have loaded all my e-mail accounts and
they work fine. I checked all the save password boxes. My
e-mail works fine until I close Outlook. Once I reopen
Outlook I have to reenter the passwords for all my POP3
accounts. Outlook works fine sending and recieving all
day as long as I do not close Outlook. MSFT will not talk
to me because this was preloaded with my PC. Gateway
doesn't have a clue period! Feel free to e-mail me
directly, this is driving me crazy!!
Outlook 2002 10.3513.3501 SP-1
Russ Valentine [MVP-Outlook]
these steps. They are the latest ones we've seen from Microsoft :
Running Windows XP, Outlook and Outlook Express will not remember passwords.
Even after putting in the password and Rechecking the Remember password box
the program will not remember the password when it is needed.
*** Resolution ***
1. Quit all programs.
2. Click Start, click Run, type regedt32 in the Open box, and then click OK.
3. Locate and click the following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Protected Storage System Provider
4. On the EDIT (security menu in win 2k) menu, click Permissions.
5. Click the registry key for the user that is currently logged on and
ensure that Read and Full Control are both set to Allow.
6. Click the Advanced button, ensure that user that is currently logged on
is selected, that Full Control is listed in the Permissions column, and
that "This Key and Subkeys" is listed in the Apply to column.
7. Click to select the "Reset permissions on all child objects and enable
propagation of inheritable permissions" check box.
8. Click Apply, and then click Yes when you are prompted to continue.
9. Click OK, and then click OK.
10. Double-click the Protected Storage System Provider key to expand the
key, click the user subkey folder that is directly below the Protected
Storage System Provider key, click Delete on the Edit menu, and then click
Yes in the warning message dialog box. The user subkey folder looks
similar to the following example:
S-1-5-21-124525095-708259637-1543119021-16701
NOTE: For every identity that you have, there will be a subkey under the
Protected Storage System Provider key. To resolve this problem in all of
your identities, you must delete all of the user subkeys folders under the
Protected Storage System Provider key.
11. On the Registry menu, click Exit, and then restart your computer.
How to Re-Enter Your Password:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Mail or "Mail and Fax".
3. Click to select Internet E-mail, and then click Properties.
4. On the Server tab, type your password in the Password box, and then click
to select the "Remember password" dialog box.
5. Click OK, and then click Close.
6. Close Control Panel, and then start Outlook Express.
7. On the Tools menu, click "Send and Receive" to test if your password is
retained.
--
Russ Valentine
[MVP-Outlook]
"Henry" <HLJ...@att.net> wrote in message
news:5dd501c1bb11$2b810b40$39ef2ecf@TKMSFTNGXA08...
Henry
Henry
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