Closed loop shutdown problem

[VMA324]

Using a Compaq Presario laptop. When starting up, it displays a Phoenix
NoteBIOS v4.0 Save to Disk Manager graphic. At the completion of the save
to disk function, the Win98 splash screen is then displayed and it freezes
with "Windows is shutting down" displayed at the bottom. This is on
startup!

There is no way to access the BIOS, none of the bootup screens are
displayed, nothing else. Machine goes right from "save to disk" to
"shutting down." If one then switches the power off, the "save to disk"
graphic reappears, completes itself and the unit shuts off. Switch it on
again, and this closed loop repeats. No key strokes or combo of them seem
to break out of it. Starting with Win98 recovery disk in drive A: doesn't
work because no disk drives other than C: drive are accessed.

Any ideas??

[Bill Crocker]

Run Windows Update, and download the fixes for the shutdown problem. I
recall there are two of them.

Bill Crocker

"VMA324" <vma...@excite.com> wrote in message
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[VMA324]

Guess I was unclear, Bill. There is NO access to Windows or any program on
the machine at all. It is caught up in a closed shutdown loop, so that one
cannot do ANYTHING with the computer at all. Never seen anything like it
before.

LB

Bill Crocker <bcro...@home.com> wrote in message
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[Golem]

vma...@excite.com (VMA324) wrote in
<zOKs6.39140$Ok4.3...@news1.rdc1.ct.home.com>:

See if this page is of any help?
Windows 95/98 Boots Directly to "Shut Down" Screen
http://support.microsoft.com/support/kb/articles/q141/8/98.asp

--
Golem

Please. If you are new here, you must visit
http://pages.infinit.net/mrobich/test_posting.html
Do not be put off by the "Test Posting" name.
The page contains some very IMPORTANT information.

[Steve]

Hi,

The BIOS is detecting the save-2-disk partition has a valid image on it and
the CMOS has a tag in it to say 'resume from disk' on startup.
But the Window 'image' has a problem.

Remove the hard disk and then go into CMOS and change settings to
save-to-ram (or reset to defaults if that doesn't work).

Then put hard disk back in. Might have to re-format the save-2-disk
partition with utility, e.g. PHDISK, provided by mfr (but watch it!
sometimes these utilities may destroy all your partitions - it has happened
to me!)

Otherwise, reset the CMOS using a link (if provided) in the notebook, or
remove ALL notebook batteries (internal RTC battery too) and allow CMOS to
discharge and lose all settings for say 30 mins before replacing batteries.

cheers

Steve

Golem <wh...@areyou.invalid> wrote in message
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