Bargainhosts
Joe
My site has disappeared, Bargainhost has appeared and I can't get any
emails. There is no response to any of my emails to admin or support
either.
I shall be very cross if they have folded.
Matt (unitedhosting.co.uk)
have disappeared.
How long has your site been offline?
--
Regards,
Matt
----------------------------------------------------------------------------
-----
www.UnitedHosting.co.uk - Quality Web Solutions
"Joe" <slater....@ukonline.co.uk> wrote in message
news:u5dcdvcd3e57dt6g7...@4ax.com...
Matt Martin
Like Matt says - Site is fine....
And according to their server status - all servers are ok.
http://bargainhost.co.uk/status/
Matt
Martin Little
news:3ed6...@nntp.xilo.net...
They have, however, just been having a LOAD of problems on two of their
servers - one and three. If you log in to the online helpdesk here -
http://bargainhost.co.uk/cgi-bin/perldesk/pdesk.cgi - you'll be able to see
the previous status messages.
Martin
PeterM
They've now got all 4 servers up. I can't email or receive emails or
access website by ftp or browser or whatever. Go to
www.bargainhost.co.uk and login to support from there. You can leave a
request and they will get back to you but not by email. Just on that
support desk. It's all apologies and please be patient stuff but
hopefully this outage won't quite reach one full week!
Is there anything we can do about this sort of thing happening again?
It must be catastrophic for some people. Some kind of refund guarantee
as assurance would help. Any thoughts?
Good luck
All the best
Peter
http://www.mouldingname.info
http://freepages.family.rootsweb.com/~moulding
s7uar7
was a support announcement on Saturday 24th May apologising for the
inconvenience. Another one on Tuesday 27th May saying that they had been
down all weekend because of the Bank Holiday (!!!???) but would be back up
that evening. Another on the 28th and then again today, all very vague.
Support logs are either going unanswered or we are being fobbed off.
Someone has already registered http://www.ihatebargainhost.co.uk , and a
number of people are contacting Watchdog etc. To add insult to injury, since
this all started they have introduced a £25 charge to transfer your domain
away from them. If you're already with them, look seriously at taking your
business elsewhere. If you're not, don't even think about it.
"PeterM" <peterm...@yahoo.com.uk> wrote in message
news:jvicdvcqqlkpe5slt...@4ax.com...
Matt (unitedhosting.co.uk)
do anything except move hosts - Which is a major pain.
--
Regards,
Matt
----------------------------------------------------------------------------
-----
www.UnitedHosting.co.uk - Quality Web Solutions
"PeterM" <peterm...@yahoo.com.uk> wrote in message
news:jvicdvcqqlkpe5slt...@4ax.com...
Jason Clifford
> To add insult to injury, since
> this all started they have introduced a £25 charge to transfer your domain
> away from them.
If they have just introduced this it is very unlikely that this new
condition is applicable to existing customers as they cannot arbitarily
alter their contract with you unless you consent to such changes.
Jason Clifford
--
UKPOST.COM get your @ukpost.com address now...
http://www.ukpost.com/ professional hosting and colocation
Richard
has selected to approve new accounts you should recieve the outcome of
your registration shortly" - helpful.
The site seems to be back (or at least I get a directory listing now
rather than an Apache page) but I still have no email.
It's strange - I got a message in March telling me that server 1 was
down but this time - nothing. It took a phone call from Australia to
tell me that email to me bounced, I have had NO contact from
Bargainhost about the matter.
PeterM
I have yet to be able to access my website or receive the hundreds of
messages that should be waiting for me.
Anyone had any joy yet?
Mike
more than a dozen emails without reply. I listed over 70 items on E
bay all linked to my website to show images the day before my site
disappeared!! There is no contact phone number. Anyone got any ideas??
Matt (unitedhosting.co.uk)
Its always a good idea to register your name with somewhere other than your
host (such as godaddy). Then if your host is down for more than is
acceptable you can switch hosting without them controlling your domain.
--
Regards,
Matt
----------------------------------------------------------------------------
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www.UnitedHosting.co.uk - Quality Web Solutions
"Mike" <beyondt...@hotmail.com> wrote in message
news:25d565de.03053...@posting.google.com...
Cadmeister
with the directory listing showing. Their incompetance is just
astonishing. I have never come across such a bunch of amateurs in my
life.
No notice on their helpdesk system and all severs reporting up and
available on their status pagem - so they are deceitful as well as
unprofessional.
Andy
PeterM <peterm...@yahoo.com.uk> wrote in message news:<rb4fdvcpteuqn930r...@4ax.com>...
Martin S.
> How long has your site been offline?
Mine (www.wicast.co.uk) has been completely off since sometime during
the w/e of 24th/25 May.
However they never seemed to properly recover since they where hacked
6 weeks ago.
i-netuk.co.uk
We at i-netuk were disgusted today to read about the problems you have been
experiencing with Bargain Host.
When a Hosting company treats their clients in this manner, it reflects
badly on the rest of the, honest and hard working Hosting companies, who
deliver reliability and service to their clients.
i-netuk invite you to transfer your hosting to our servers for free and as a
good will gesture for the way you have been treated by Bargain Host
i-netuk will give you 3 months hosting for FREE , so in effect you receive
15 months hosting for the price of 12. By transferring your Hosting account
to i-netuk, you join one of the UK fastest growing Internet companies
offering reliable fast secure hosting and value for money. Our hosting
packages start from the inclusive price of £49.00 per year, please visit our
web site www.i-netuk.co.uk/services/hosting.php for a complete view of our
hosting packages.
i-netuk have been hosting and designing web sites both in the UK and abroad
since 1997, we have a very strong committed and dedicated support team, who
can be relied above in the event of you having a problem with your account.
i-netuk is a debt free company which is also privately owned, we are members
of, The Federation of Small Businesses, The UK Web Design Association and
Thames Valley Chambers of Commerce.
We have set up a dedicated telephone helpdesk for Bargain Host Clients
should you wish to contact us to discuss the transfer of your Hosting
account.
The helpdesk will only be open on:
Wednesday 4 June between 12.00pm - 5.00pm and 7.00 - 9.00 pm
Thursday 5 June between 7.00 - 9.00pm
Helpdesk telephone number 01494 865722
or you can email us at sa...@i-netuk.co.uk
We at i-netuk look forwarding to welcoming you as a client in the very near
future.
Enis McFadyen
i-netuk
Jason Clifford
> Dear Bargain Host Client,
>
> We at i-netuk were disgusted today to read about the problems you have been
> experiencing with Bargain Host.
Please everyone be warned these are spammers.
It is unlikely that they will be able to offer reliable hosting as they
are likely to run into problems on that basis.
If anyone else here has received unsolicited email from this bunch
promoting their services please complain to their upstream ISP (Clara).
Professional hosting firms/ISPs do not spam you to try to get your custom.
i-netuk.co.uk
£25.00 transfer out charge to clients.
If you choose to transfer you Hosting to i-netuk we will instead of
given you a free Domain Name, we will pay half the cost of
transferring away from Bargain Host. We will reduce any of our
Hosting Packages by £12.50, so for only £36.50 you will receive 15
months reliable fast secure hosting and value for money.
We have not emailed this to Bargain Host clients as we said we would
only email you once.
Once again we look forward to welcoming to i-netuk.
Enis McFadyen
i-netuk
i-netuk.co.uk
Let me asure you, we are making a serious offer and we are not
spammers, we said we only contact Bargain Host clients once and we
shall. We have already posted an update to our orginal message, which
as stated not been emailed to Bargain Host clients.
The reason we made the offer was when we firsted set up our own web
site in 1997, we had great trouble with a number of hosting companies,
so we know what it is like to be let down and your site off line and
no email.
Enis McFadyen
i-netuk
Jason Clifford
> Let me asure you, we are making a serious offer and we are not
> spammers, we said we only contact Bargain Host clients once and we
> shall. We have already posted an update to our orginal message, which
> as stated not been emailed to Bargain Host clients.
You are a liar.
I have never solicited any such offer from you and neither has anyone
solely on the basis that they are or were a customer of any particular
hosting company.
For the record I am not now, nor have I ever been a customer of Bargain
Host.
You are spammers as such, in my opinion, you are thieves and pariahs that
the Internet community could do without.
Others considering your offers would do well to remember that as spammers
you are likely to be the targets of determined efforts to harm your
business - not something I applaud or encourage however it remains true -
and as such you are likely to put customers into the same position that
Bargain Host customers have been in over the past couple of months.
> The reason we made the offer was when we firsted set up our own web
> site in 1997, we had great trouble with a number of hosting companies,
> so we know what it is like to be let down and your site off line and
> no email.
No, you made the "offer" because you want to promote your own business and
you believe that it is OK to do so by spamming.
I've complained to Clara so hopefully your ADSL access will be terminated.
Gavin Gillespie
"i-netuk.co.uk" <sup...@i-netuk.co.uk> wrote in message
news:be078488.03060...@posting.google.com...
> It has been brought to our attention that Bargain Host are making a
> £25.00 transfer out charge to clients.
>
I don't think Bargainhosts are in any position to demand £25.00 transfer out
charge, as they seem to be no longer trading.
--
Gavin Gillespie
Nottingham UK
Jason Clifford
> > It has been brought to our attention that Bargain Host are making a
> > £25.00 transfer out charge to clients.
>
> I don't think Bargainhosts are in any position to demand £25.00 transfer out
> charge, as they seem to be no longer trading.
Their site looks like they are still operating.
I've just had a look at their T&C and there is no mention there of a
transfer charge.
Unless you agreed to such a charge when you registered the domain or when
you transfered the domain to them or took out your account with them there
is no legitimacy in their claim for the charge.
They cannot lawfully change the terms of their contract with you without
your consent.
I did post to this newsgroup stating this last week.
Gavin Gillespie
"Jason Clifford" <ja...@ukpost.com> wrote in message
news:Pine.LNX.4.44.03060...@yeoshua.ukpost.com...
> On Wed, 4 Jun 2003, Gavin Gillespie wrote:
>
> > > It has been brought to our attention that Bargain Host are making a
> > > £25.00 transfer out charge to clients.
> >
> > I don't think Bargainhosts are in any position to demand £25.00 transfer
out
> > charge, as they seem to be no longer trading.
>
> Their site looks like they are still operating.
>
> I've just had a look at their T&C and there is no mention there of a
> transfer charge.
>
> Unless you agreed to such a charge when you registered the domain or when
> you transfered the domain to them or took out your account with them there
> is no legitimacy in their claim for the charge.
>
> They cannot lawfully change the terms of their contract with you without
> your consent.
>
> I did post to this newsgroup stating this last week.
>
I agree on the rules of contract changes.
They do seem to have sneaked the following into their FAQ's
: Can I transfer my domain away if I am not satisfied your webhosting
services?
A: Yes you can but there will be an admin charge of £25 to move your domain
name away from our services.
As I said earlier, it is probably all academic now, as I was reliably
informed yesterday that Bargainhosts have ceased trading. The website might
still be up, but I don't think Bargainhosts are in charge.
i-netuk.co.uk
Thank you for taking the time to reply to my postings even if only to
"rubbish" them. The only reason I can think of why you would wish to
do that is, you are annoyed that our company have tried to offer an
alternative service to that of Bargain Host and your company which
also offers Hosting services has not actively tried to offer
discounted service to the clients of Bargain Host. I have personally
worked in the UK IT sector since 1989 and seen a lot of companies come
and go with real problems and heartache for their clients. When Escom
the PC manufacture went bust in the middle nineties, another PC
manufacture stood up and honoured their warranties as did a few
independent repair services through out the UK, it was in that sprit
that we offered our services to Bargain Host clients, yes, I agree it
would bring extra revenue in for our company, but that was not the
real reason for offering, we have been let down in the past, so we
apologise for trying to offer Bargain Host clients an alternative
option to the poor service they were having to put up with.
I would also like to take this opportunity to publicly apologise to
you and any other person who was offended by our email, that was not
what we wanted.
Enis McFadyen
i-netuk
Paul Civati
sup...@i-netuk.co.uk (i-netuk.co.uk) writes:
> and go with real problems and heartache for their clients. When Escom
> the PC manufacture went bust in the middle nineties, another PC
> manufacture stood up and honoured their warranties as did a few
> independent repair services through out the UK, it was in that sprit
They took on these warranties for free?
> that we offered our services to Bargain Host clients, yes, I agree it
> would bring extra revenue in for our company, but that was not the
> real reason for offering, we have been let down in the past, so we
Slightly different from the above, as there is no clear information
to support the claim that Bargain Host have ceased trading.
-Paul-
--
Paul Civati <paul.civati(at)xensia.com> www.xensia.net
Xensia LLP, London UK - Hosting Services
Super Host
> Dear Bargain Host Client,
>
> We at i-netuk were disgusted today to read about the problems you have been
> experiencing with Bargain Host.
LOL.
>
> When a Hosting company treats their clients in this manner, it reflects
> badly on the rest of the, honest and hard working Hosting companies, who
> deliver reliability and service to their clients.
LOL.
>
> i-netuk invite you to transfer your hosting to our servers for free
LOL.
> and as a
> good will gesture for the way you have been treated by Bargain Host
> i-netuk will give you 3 months hosting for FREE
LOL.
>, so in effect you receive
> 15 months hosting for the price of 12. By transferring your Hosting account
> to i-netuk, you join one of the UK fastest growing Internet companies
> offering reliable fast secure hosting and value for money.
LOL.
> Our hosting
> packages start from the inclusive price of £49.00 per year, please visit our
> web site www.i-netuk.co.uk/services/hosting.php for a complete view of our
> hosting packages.
>
> i-netuk have been hosting and designing web sites both in the UK and abroad
> since 1997, we have a very strong committed and dedicated support team, who
> can be relied above in the event of you having a problem with your account.
LOL.
>
> i-netuk is a debt free company which is also privately owned, we are members
> of, The Federation of Small Businesses, The UK Web Design Association and
> Thames Valley Chambers of Commerce.
LOL.
>
> We have set up a dedicated telephone helpdesk for Bargain Host Clients
> should you wish to contact us to discuss the transfer of your Hosting
> account.
> The helpdesk will only be open on:
> Wednesday 4 June between 12.00pm - 5.00pm and 7.00 - 9.00 pm
> Thursday 5 June between 7.00 - 9.00pm
>
> Helpdesk telephone number 01494 865722
> or you can email us at sa...@i-netuk.co.uk
>
>
> We at i-netuk look forwarding to welcoming you as a client in the very near
> future.
>
>
> Enis McFadyen
> i-netuk
LOL. Someone started to smell blood.
Super Host
>
> > Dear Bargain Host Client,
> >
> > We at i-netuk were disgusted today to read about the problems you have been
> > experiencing with Bargain Host.
>
> Please everyone be warned these are spammers.
LOL. oopppps someone got jealous.
>
> It is unlikely that they will be able to offer reliable hosting as they
> are likely to run into problems on that basis.
LOL.
>
> If anyone else here has received unsolicited email from this bunch
> promoting their services please complain to their upstream ISP (Clara).
LOL.
>
> Professional hosting firms/ISPs do not spam you to try to get your custom.
Makes me laugh, every prick knows how to scream spam these days. I
wonder who started it.
>
> Jason Clifford
Super Host
>
> Let me asure you, we are making a serious offer and we are not
> spammers, we said we only contact Bargain Host clients once and we
> shall. We have already posted an update to our orginal message, which
> as stated not been emailed to Bargain Host clients.
LOL.
>
> The reason we made the offer was when we firsted set up our own web
> site in 1997, we had great trouble with a number of hosting companies,
> so we know what it is like to be let down and your site off line and
> no email.
LOL.
>
> Enis McFadyen
> i-netuk
Super Host
LOL.
>
> Jason Clifford
Super Host
LOL.
VinceH (use reply-to)
Paul Civati <pa...@xciv.org> wrote:
> Slightly different from the above, as there is no clear
> information to support the claim that Bargain Host have ceased
> trading.
I noticed today that the whois info for the domain for
which I was using bargainhosts (aka bargain-host/
bargainhost AFAICS - I'm 99.999% sure I'm talking about
the same company!) was updated today:-
Domain Name:
webchange.co.uk
Registrant:
Vince M Hudd
Registrant's Agent:
Donhost Limited [Tag = S2CONSULTING]
URL: http://www.donhost.co.uk
Relevant Dates:
Registered on: 09-Nov-1999
Renewal Date: 09-Nov-2003
Last updated: 16-Jan-2002
Name servers listed in order:
ns1.bargain-host.co.uk 81.21.68.125
ns2.bargain-host.co.uk 81.21.68.126
WHOIS database last updated at 20:30:01 04-Jun-2003
The bit that has changed is the "registrant's agent".
I'm not sure yet whether this is a good or a bad thing
- I've not received any kind of notification of any
change, but perhaps that's still to come.
VinceH
--
VinceH can be found in the vicinity of http://www.vinceh.com
Soft Rock Software can be found around http://www.softrock.co.uk
WebChange2 for RISC OS & Windows is at http://www.webchange.co.uk
Darren
easyspace.com who my domain was registered with, to release it to me.
:-)
So, all I have lost is 18months of work on my site, luckily I had a
recent database backup, I'm still trying to piece my site back
together trying to remember everything that was there.
Regards the £25 transfer it seems that this is a charge easyspace make
to change the tag and not BH, whether all the companies he has
registered domains with operate the same way???
VinceH (use reply-to)
VinceH (use reply-to) <spa...@softrock.co.uk> wrote:
[snip]
> WHOIS database last updated at 20:30:01 04-Jun-2003
I am, of course, talking out of my arse - I simply
don't remember seeing the donhosts name there before.
Ho hum.
Maybe I'll try getting some sleep tonight. And
tomorrow night. And the night after. Maybe I'll even
consider making it a regular event in my life.
Purple Cloud
> It has been brought to our attention that Bargain Host are making a
> £25.00 transfer out charge to clients.
Someone was trying to transfer a .com domain from Bargain Host to us a
week or so ago, and we initiated the transfer before the customer
realised the £25 charge had been introduced and that Bargain Hosts
rather than the customer were the admin contact. I'm also highly dubious
about how they could enforce this newly introduced charge.
Anyway, the customer decided to not bother with the transfers and start
from scratch with new domains. We were going to wait for the transfer
request to time out, but then it went through having apparantly been
approved by BargainHost without the £25 payment being made, so perhaps
they're not sticking to this given the current situation, which is
something to be said in their favour.
But don't blame me if they don't do the same for you! :)
Regards,
James
--
Purple Cloud :: budget hosting solutions
E-Mail: enqu...@purplecloud.net
Website: http://www.purplecloud.net
Glyn Grinstead
> So, all I have lost is 18months of work on my site, luckily I had a
> recent database backup, I'm still trying to piece my site back
> together trying to remember everything that was there.
If you're just trying to recover static content then don't forget to try
looking in Google for cached pages (look for the little Cached link just
after the URL), and also try the Way Back Machine at http://www.archive.org/
And finally, you can always try looking in your own web browsers cache
as well.
There is, of course, no substitute for backups, not just for the forseeable
occasions such as drive failures but also for the unexpected such as this.
You can never have too many backups, or have them in too many different
locations....
Glyn.
(Preaching to the converted)
Ian Cummings
alt.internet.providers.uk, Purple Cloud <ne...@purplecloud.net> writes
>> It has been brought to our attention that Bargain Host are making a
>> £25.00 transfer out charge to clients.
>Someone was trying to transfer a .com domain from Bargain Host to us a
>week or so ago, and we initiated the transfer before the customer
>realised the £25 charge had been introduced and that Bargain Hosts
>rather than the customer were the admin contact. I'm also highly dubious
>about how they could enforce this newly introduced charge.
>
>Anyway, the customer decided to not bother with the transfers and start
>from scratch with new domains. We were going to wait for the transfer
>request to time out, but then it went through having apparantly been
>approved by BargainHost without the £25 payment being made, so perhaps
>they're not sticking to this given the current situation, which is
>something to be said in their favour.
FWIW, I contacted Bargainhost about this, pointing out that the 25GBP
transfer fee was not in the T&C's when I became a customer. I got a
reply stating that no charge would be made should I wish to take that
domain elsewhere.
My dilemma now is whether to move, or stay put for the remaining 18
months. I was generally pleased with the service prior to this episode,
and everything is working fine again for me now. If this series of
events has been a wake up call, and they've now addressed issues that
should really have been addressed before, I'll be happy to stay.
If it's only a matter of time before something similar happens again,
that's a different story.
--
regards,
Ian Cummings