windows XP spooler dependency issue..

[Nexus2012]

Hey
my spooler want start on one of my XP machines I get an error
1068 saying that the spooler couldn't be started becusae of the
service or group fail to start.. on that pc i have a lexmark z23 I've
heard that it's a common problem w/ XP, but no one has told me how to
fix it or why it happens... Could someone help me resolve this issue?

thanx in advance

[Michael Jacobson]

Check to see if your driver iis really Win XP compatable.

>.
>

[Robert Orleth [MSFT]]

The problem is that Lexmark installs a service and, for reasons that I'd
like to hear myself, makes the spooler service dependent on this service.
This service has a number of problems and can become wedged. That part is up
to Lexmark to figure out where their service has a problem.

I can tell you how to remove the dependency, though. Try this from a
command line:

sc config spooler depend= RPCSS

Note the space after the = but not in front. The spooler uses RPC to
communicate between machines, so it is dependent on that service (RPCSS ==
RPC server service), but it does not need anything else.

Then try to start the spooler again by doing

net start spooler

from a command line.

That allows the spooler to start, but I've seen cases where the Lexmark
driver crashes the spooler if it doesn't find their service. To fix that,
delete the Lexmark stuff, which is somewhat complicated as you can't use the
UI, as the spooler is dead, so you have to cleanup manually as outlined in
that article:

http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B312052

Only do that if the spooler indeed crashes after you remove the dependency.

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