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> Our truck was hit by a Werner driver. Hit and run. This is documented.
> Be careful in dealing with Werner for reimbursement for damages. Our
> truck was hit April/ 2003. We still have not gotten any response but run
> around. Does anyone have any suggestions? Is the take-em-to-court the
> only solution? As big as they are we will just get put off and put off.
> ? Suggestions? Thanks
File a claim with your own insurance company for the damages. They will in
turn recover from Werner or their insurance carrier.
This accomplishes two things. You get your money, and your insurance
company will be performing a service for you that you pay for.
I assume that you know the source of their insurance at this point. If so,
file the claim yourself. You do not have to deal with Werner.
Another tried and true practice to motivate action would be to file against
their surety bond for the damages.
If you really want to get down and dirty, file a complaint with the FMCSA.
If you go this route, be sure to include copies of all documents that
support your complaint and claim. Document all attempts to contact and
resolve.
Tony
I should have included this previously, but here's where you can find
insurance info on them:
http://li-
public.fmcsa.dot.gov/LIVIEW/pkg_carrquery.prc_activeinsurance?pv_apcant_id=
8960&pv_legal_name=WERNER^ENTERPRISES,^INC.&pv_pref_docket=MC138328&pv_usdo
t_no=53467&pv_vpath=LIVIEW
If you can't use the URl above to go directly to this site, go to:
Put in 53467 in the US DOT # and then go to the insurance info site and
click on "Active/pending insurance"
I do have some bad news. It seems that prior to August, Werner was self
insured for primary liability. This will make it difficult to collect. I
still recommend that you file a claim with your own insurance company,
assuming that they were aware of the accident at the time. If you failed to
report it at the time, it is still possible that they will assist you.
Understand that many agents will decline and try to dissuade in helping in
these situations, but under the law, they MUST do it at your insistence. So
be persistent, if they try to tell you that there is nothing they can do.
It appears that Werner has had some problems keeping insurance over the
past few years. You might try to inform them that you are going to advise
their new insurance carrier of the way that Werner handles claims.
One other thing to try, if all else fails, is to write the Insurance
commissioner in Nebraska, and provide details of the claim, and since they
were self insured at that time, a little pressure like this could prevent
them from being granted self-insured status again, if they are inclined to
return to that mode of insuring themselves.
Outstanding claims will endanger their ability to be granted self-insurer
status.
Tony