SMS 2003 Sec. Site Management Point doesn't work

[Franz Schenk]

On a customers remote location is a SMS 2003 secondary site server where we
have configured a proxy management point. The server has two IP adresses and
IIS (the default Web Site) is bound to a specific IP adress. IIS is running
without any problem.

But the SMS proxy management point doesn't work: every hour, we get an error
status message of SMS_MP Control Manager with Event ID 5436: "MP Control
manager Detected MP is not responding to HTTP requests. The http error is
Object Not Found".

We restarted IIS, MP Service, The whole server. We also cleared the checkbox
"This is a management point" on the secondary site server, waited an hour,
re-enabled the same checkbox, but no success. Event 5436 appears every hour.

Thank you all in advance for any advice
Franz

[Travis Sweat (MSFT)]

Here is the standard list of troubleshooting steps. Try these and let me
know if they don't work. Could you also send me the MPControl.log, the
ccmexec.log.

Thanks.

T

This was intended to be in least intrusive to most intrusive order.

1.. Run http://<MP name>/sms_mp/.sms_aut?mplist
1.. This returns a blank screen.
2.. Run http://<MP name>/sms_mp/.sms_aut?mpcert
1.. This returns a long list of numbers and letters.
3.. Verify that the DTS Service is enabled.
4.. Verify that the Task Scheduler is enabled.
5.. Verify that the Windows Management Instrumentation service is running.
6.. Verify that the SMS Agent Host service is running.
7.. Verify that the World Wide Web Publishing Service is running.
8.. Verify that the MP machine account has been added to the
SMS_SiteSystemToSQLConnection_<site_code> group.
9.. Verify that the SQL Server has named pipes enabled.
10.. Update MDAC on the server.
1.. Review Q820910 for details.
2.. http://support.microsoft.com/default.aspx?scid=kb;en-us;820910
11.. SQL boxes that are running under a user account, instead of system,
need the SPN updated in AD.
1.. Review Q829868 for additional details.
2.. http://support.microsoft.com/default.aspx?scid=kb;en-us;829868
12.. Crossing domain boundaries between MP and SQL may also need the SPN
updated in AD.
1.. Review Q829868 for additional details.
2.. http://support.microsoft.com/default.aspx?scid=kb;en-us;829868
13.. IIS Lockdown Tool
1.. If you are using the IIS lockdown tool on your IIS 5 servers be sure
to apply the SMS server template from the SMS 2003 toolkit.
2.. http://www.microsoft.com/smserver/downloads/2003/tools/toolkit.asp
14.. Deinstall the MP and IIS, then reinstall IIS and the MP.
1.. Remove the MP role on the server.
2.. Disable IIS. Remove completely. Reboot the server.
3.. Verify that the DTS Service is enabled.
4.. Verify that the Task Scheduler is enabled.
5.. Verify that the Windows Management Instrumentation service is
running.
6.. Enable BITS, enable WEBDEV and install IIS.
7.. Verify that the World Wide Web Publishing Service is running.
8.. Verify that the MP machine account has been added to the
SMS_SiteSystemToSQLConnection_<site_code> group.
9.. Enable MP role on the server.

--
Travis Sweat [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
"Franz Schenk" <franz.schenkNOSPAM@fititNO-_SPAM.ch> wrote in message
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