Pacesetter Story: Fatigue & Confuse
Ima Myself
go away. Most are good reads.
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Fatigue & Confuse
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Thanks so much for your informative website - we just experienced the
Pacesetter situation tonight. They came at 6:30pm and we couldn't get
rid of them until 9:15pm. Chit chat, chit chat, but no matter how
much I asked, they would not tell me the price of what I was asking
for. I needed 2 windows replaced, they wanted to replace all of them.
In retrospect, I can't believe I agreed to sit down and talk with
people who were not willing to tell me up front how much something is
going to cost. I appreciate that they are selling a good product, but
you can overpay, even for a good product. I used to be in the
high-end furniture business and sold 5 and 10,000 leather sofas in
less time than it took them to explain every aspect of how their
windows work to me. And if somebody ever wanted to know up front how
much a sofa was going to cost, it was my responsibility to tell them.
In fact, it took me less time to buy my house than I spent with these
jerks telling me more than I ever needed to know about windows.
They operate on the same methods as Bally Fitness Centers (they are
heavily criticized as well): to fatigue and confuse customers while
giving them more than they want or need, and convincing them somehow
that their product is worth paying 500% more than the competitors for.
I suggest that you take it up with the Attorney General in your state
and bring them to small claims court. You can represent yourself, but
they have to have an attorney, and it won't be worth that to them -
they will most likely settle outside of court.
Don't give up and don't cave!
Good luck
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