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Pacesetter Story: Predator & Prey

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Ima Myself

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May 3, 2003, 3:30:23 AM5/3/03
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Found these stories on a website, and thought I'd share in case they
go away. Most are good reads.

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Predator & Prey
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I guess I was not surprised when I came across your website. I have
been dealing with Pacesetter Corporation through the Attorney Generals
office of Nebraska attempting to rectify our situation with James B.
Miller, General Counsel for Pacesetters.

My mother is an elderly, mentally disabled widow living solely on
social security of $929.00 per month, and is also a victim of
Pacesetters. In July of 2002 their telemarketers got their hooks into
her. Edgar Gallup of Pacesetters showed up at her doorstep and
pressured her into signing a contract, to install 6 diamond light 7000
windows on her house for $5800.00. They are financing this contract
with an interest rate of 14.83% making the total cost of these windows
$8791.20!!! My mothers house is valued at $20,000.00 with a first
mortgage balance of $19,000.00. She had no idea that she was signing a
second mortgage and what the ramifications of this transaction would
be.

After making a trip to my mothers and discovering these windows we
were dismayed that someone had taken advantage of her in this manner.
Upon seeing the windows I was amazed at the poor quality of
workmanship of the installation. After some research on new custom
made windows I could not find anything close to the high price of
these pacesetter windows and I looked for the most expensive windows
in our area. I have seen more professional window installation at way
more affordable prices. The interest rate they are charging is well
above industry average. When I discuss this situation with other
window manufacturers/installers they shake their head and can't
believe this company is operating in this way, saying, "Companies like
this give everybody a bad name".

In a letter from James B. Miller of pacesetters, he claims that these
are the Cadillac of windows, I informed him that my mother can not
afford the Cadillac of windows. It is obvious to me that she could not
afford these windows. I'm sure it was also obvious to pacesetters
after seeing my mothers credit application and credit report, which
shows her income status as being disabled. In Mr. Miller's letter he
makes these fiberglass windows sound like miracle material, well, it's
just fiberglass? it's been around for many years.

I would have thought that bringing this matter to the attention of
Mr.Miller of Pacesetters that he would have realized that pacesetters
had made a mistake in this matter and tried to rectify it. To my
amazement Mr. Miller is defending the actions of this company as being
completely justified, how these people sleep at night is beyond
comprehension.

While there is no way she can afford this second mortgage payment,
Federal Diversified Services, a division of Pacesetters corp. has
called my mother threatening to foreclose on her home. Before all this
she was doing fairly well but Pacesetters has changed that.

I am very surprised at how a company of this size can get away with
preying on the weak and elderly. Installing the most expensive windows
they have on a twenty thousand-dollar house and knowing her financial
and disabled status reflect that this company operates in an unethical
manner.

Editor's note: This post has only been altered from the original
version to remove the sender's name and e-mail. Spelling and grammar
have not been corrected.

Also included with this message were several pictures of the windows:

http://www.PacesetterSucks.com/predator_and_prey-win1.jpg
http://www.PacesetterSucks.com/predator_and_prey-win2.jpg
http://www.PacesetterSucks.com/predator_and_prey-win3.jpg
http://www.PacesetterSucks.com/predator_and_prey-win4.jpg
http://www.PacesetterSucks.com/predator_and_prey-win5.jpg

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