Pacesetter Story: Saved By The Bell
Ima Myself
go away. Most are good reads.
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Saved By The Bell
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I cannot thank you enough for putting up and maintaining this website.
Let me tell you why.
Last week I was shopping at my local Sam's Club (Chandler, AZ) when a
female Sam's Club employee approached me. She chatted with me about
the new home improvement services that Sam's was now offering and
asked if I would be interested in any of them. I told her that I was,
in fact, very interested in several of them. She said that she could
set up an appointment for someone to come out and give us an estimate
on the work that needed to be done. My first clue that this was more
than I was expecting was that she wanted to set the appointment for
the evening hours when my husband would be home. After all, how often
do contractors come in the evening to give estimates? Alas, I failed
to see the red flag and set an appointment for the following Friday
morning (my husband works from home on Friday's and would be around if
he was needed).
Friday morning came and a very nice chap showed up with several large
boxes (window displays). He was very genial and we chatted for several
minutes and he showed me the very ad in the newspaper that had enticed
him to apply for a job with Pacesetter. He even sang a song to my son
Noah about Noah of the Bible! At any rate, it was amazing how much we
had in common. I have eight children, he had raised six. We
home-school, so had he and his wife for a time. He made several
references to bible colleges that he or his children had attended and
etc. But, I digress. After about thirty minutes, my husband got up and
left the room for a conference call in another room. The salesman
mentioned that my husband had disappeared and asked whether or not he
would be returning. I explained to him that he would not return for
some time. He then told me that he needed the attention of us both for
a few HOURS and perhaps he could come back another time. I now
understood that we weren't going to be getting what I was expecting (
a licensed fellow with a tape measure, clip board, and calculator who
would hand us an estimate and a business card within thirty minutes
and then leave) and was grateful that he was leaving. I saw him to the
door and decided to head straight for my computer now that I knew that
Sam's Club was not the one providing the services, but rather some
company that I'd never heard of before to see what, if anything, I
could find out about them.
Lo and behold, aside from corporate sites, what should I find? Your
site! And ONLY your site! What I read confirmed every suspicious
theory that had been floating around in my mind since the minute that
sweet man and his boxes walked through my front door. When the
appointment setters (two of them called, within about twenty minutes
of each other this morning) called I told them that we were no longer
interested in meeting with a representative of their corporation. When
they asked why, I told them that I felt that the Sam's Club employee
had not adequately informed me about what I was signing up for and
that I had absolutely no interest in spending any amount of time with
a salesman.
Thank you for taking the time to detail your experiences with the
corporation and for allowing others a voice as well. I am sure that
they are not out to defraud the public at large and may well have
provided us with top notch products and services overpriced or
otherwise, but the fact remains that I have now been saved from a
sales pitch when an estimate was what I wanted! Thank you again!
Editor's note: This post has only been altered from the original
version to remove the sender's name and e-mail. Spelling and grammar
have not been corrected.