Text not scroll with recitation in Windows 7 Platform

Mazahir Alvi

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Apr 18, 2011, 3:48:56 AM4/18/11

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Dear Brother,
Assalam O Alaikum,

Firstly I congratulate you and your team for a wonderful work, Jazak
Allah God Bless you and your team.
I have a facing a problem when I install Zekr software in windows 7
the text of Aye not scroll along with recitation (I download Saad Al
Ghamdi audio file), However, its work fine in Windows XP system.
Please advise the solution.

With Best Wishes

Mazahir Alvi

Mohsen Saboorian

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Apr 18, 2011, 5:07:54 AM4/18/11

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Wa Alaikumassalaam,

Does this happen for all recitations you have (online/offline)? Try to play some consequent ayas in continuous mode. Make sure that you are choosing 'continuous' mode (play on 3 disks icon at the bottom-corner of player window).

Can you tell me:

1. You Internet explorer version.

2. You Zekr version.

Regards,

Mohsen

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Mazahir Alvi

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Apr 18, 2011, 5:35:27 AM4/18/11

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Dear Mohsen,

Zekr version v 1.0.0 installed in my laptop with windows 7, we tested both online and offline and its play on continuous mode.

please find the attached file.

regards

mazahir

--
Mazahir Alvi

zekr.jpg

Mohsen Saboorian

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Apr 18, 2011, 5:48:05 AM4/18/11

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Could you reload (View > Reload) and tell me if the problem remained.

Before that go to your Internet Options (Internet Explorer > Tools > Internet Options), and uncheck "Disable script debugging (Internet Explorer/Other)"

Regards,

Mohsen

Mazahir Alvi

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Apr 18, 2011, 6:05:33 AM4/18/11

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followed your instruction but the problem still persist

regards

mazahir

Mazahir Alvi

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Apr 18, 2011, 5:50:47 AM4/18/11

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furthermore we tested some other online reciter but the problem are
same.

regards

On Apr 18, 2:35 pm, Mazahir Alvi <mazahir.a...@gmail.com> wrote:
> Dear Mohsen,
>
> Zekr version v 1.0.0 installed in my laptop with windows 7, we tested both
> online and offline and its play on continuous mode.
> please find the attached file.
>
> regards
> mazahir
>
>
>
>
>
>
>
>
>
> On Mon, Apr 18, 2011 at 2:07 PM, Mohsen Saboorian <mohs...@gmail.com> wrote:
> > Wa Alaikumassalaam,
>
> > Does this happen for all recitations you have (online/offline)? Try to play
> > some consequent ayas in continuous mode. Make sure that you are choosing
> > 'continuous' mode (play on 3 disks icon at the bottom-corner of player
> > window).
>
> > Can you tell me:
> > 1. You Internet explorer version.
> > 2. You Zekr version.
>
> > Regards,
> > Mohsen
>

> zekr.jpg
> 339KViewDownload

Mazahir Alvi

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Apr 19, 2011, 8:28:12 AM4/19/11

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Assalam o Alikum,

I have create a new user and run the software its woring fine, sorry to bother you its my system problum its work fine in windows 7

regards

mazahir

Mohsen Saboorian

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Apr 19, 2011, 12:59:27 PM4/19/11

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Wa Alaikumassalaam,

There was probably due to upgrading from an older version of Zekr, or some kind of configuration problem. These kind of problems can be fixed by simply removing config.properties from your <workspace>/.zekr/config. So, you can still use Zekr on your old account, but first remove your C:\Users\<username>\.zekr\config\config.properties.