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WHATTA HELL???????
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Bradley Gabe  
View profile  
 More options Jul 5 2012, 11:34 am
From: Bradley Gabe <witha...@gmail.com>
Date: Thu, 5 Jul 2012 10:34:59 -0500
Local: Thurs, Jul 5 2012 11:34 am
Subject: Re: WHATTA HELL???????

I hadn't seen such a crash in xsi in a long while, until recently. This
time had to do with reading a particle cache into a scene where somehow the
cache got overwritten, and the scene would crash on load. I fixed it by
deleting the cache files.

Any chance you are referencing something into your scene that now might be
causing it to crash on load?


 
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Tim Crowson  
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 More options Jul 5 2012, 11:38 am
From: Tim Crowson <tim.crow...@magneticdreams.com>
Date: Thu, 05 Jul 2012 10:38:19 -0500
Local: Thurs, Jul 5 2012 11:38 am
Subject: Re: WHATTA HELL???????

That's sad, because I've been feeling the same way about 2012's
stability. Our artists have more crashes with 2012 SAP than they ever
had with all previous versions of Soft combined.

*Tim Crowson
*/Lead CG Artist/

*Magnetic Dreams Animation Studio, Inc.
*2525 Lebanon Pike, Building C. Nashville, TN 37214
*Ph*  615.885.6801 | *Fax*  615.889.4768 | www.magneticdreams.com
tim.crow...@magneticdreams.com

On 7/5/2012 10:28 AM, Szabolcs Matefy wrote:

--

 
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olivier jeannel  
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 More options Jul 5 2012, 11:39 am
From: olivier jeannel <olivier.jean...@noos.fr>
Date: Thu, 05 Jul 2012 17:39:55 +0200
Local: Thurs, Jul 5 2012 11:39 am
Subject: Re: WHATTA HELL???????
Isn't there some backward compatibility issues (there was a topic about
this)
Maybe it's "dangerous" for you to stay in 2013 while every others are 2012.

Le 05/07/2012 17:28, Szabolcs Matefy a écrit :


 
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Alan Fregtman  
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 More options Jul 5 2012, 1:01 pm
From: Alan Fregtman <alan.fregt...@gmail.com>
Date: Thu, 5 Jul 2012 13:01:28 -0400
Local: Thurs, Jul 5 2012 1:01 pm
Subject: Re: WHATTA HELL???????

It's not "dangerous", but with every version of XSI you can never open new
scenes in old versions. It's always been this way for as long as I remember.

On Thu, Jul 5, 2012 at 11:39 AM, olivier jeannel <olivier.jean...@noos.fr>wrote:


 
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Szabolcs Matefy  
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 More options Jul 5 2012, 1:04 pm
From: "Szabolcs Matefy" <szabol...@crytek.com>
Date: Thu, 5 Jul 2012 19:04:03 +0200
Local: Thurs, Jul 5 2012 1:04 pm
Subject: RE: WHATTA HELL???????
Actually the issue is that they stick to 2012, because of few bugs. Mostly they suffer from bugs that a saved scene cannot be opened any more, or UVs are messed upon reopen, and so on. I try to collect and solve the issues with Autodesk guys (thanks again for their patience). In my point of view 2012 had lot more issues, however it's sure, that there are bugs in 2013 that were not present in 2012. However I think if we don't try to find those issues, Autodesk can't fix them. And my other opinion, is that I do not want to stick to an older version, just because there is an old plugin that works just with an older release. We have to find what makes the trouble, and get rid of it.

Cheers guys!

Szabolcs


 
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Szabolcs Matefy  
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 More options Jul 5 2012, 1:05 pm
From: "Szabolcs Matefy" <szabol...@crytek.com>
Date: Thu, 5 Jul 2012 19:05:26 +0200
Local: Thurs, Jul 5 2012 1:05 pm
Subject: RE: WHATTA HELL???????

Sure. But Autodesk made a clever move with Max. There is the option to save in an older format. So it'd be not a big deal, that if I want to save a scene for 2012, all geometries, that uses some new features are frozen, and saved in the older format. It could be a real life saver sometimes.

From: softimage-boun...@listproc.autodesk.com [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Alan Fregtman
Sent: Thursday, July 05, 2012 7:01 PM
To: softim...@listproc.autodesk.com
Subject: Re: WHATTA HELL???????

It's not "dangerous", but with every version of XSI you can never open new scenes in old versions. It's always been this way for as long as I remember.

On Thu, Jul 5, 2012 at 11:39 AM, olivier jeannel <olivier.jean...@noos.fr> wrote:

Isn't there some backward compatibility issues (there was a topic about this)
Maybe it's "dangerous" for you to stay in 2013 while every others are 2012.

Le 05/07/2012 17:28, Szabolcs Matefy a écrit :

        Thanks for all the comments and help!

        I managed to find an older crashsave, and I recovered the scene from it. I had Species rig in the scene, but it was working just fine, yet it removed it. I also had installed Move Normal prior to the disaster, so I removed it also. The scene was not opening any on our computers.

        I tend to believe what our artists say, SI 2013 line is cursed...they returned to 2012 SAP, and I am the sole 2013 user...

        Cheers

        Szabolcs


 
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Matt Lind  
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 More options Jul 5 2012, 4:05 pm
From: Matt Lind <ml...@carbinestudios.com>
Date: Thu, 5 Jul 2012 21:05:59 +0100
Local: Thurs, Jul 5 2012 4:05 pm
Subject: RE: WHATTA HELL???????
The issue as we've experienced at our studio is the problem exists in 2012 as it doesn't save data into .scn files correctly.  When those .scn files are imported into other versions of Softimage, you get problems.  Staying in 2012 will only make the problem worse.

Matt


 
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Chris Chia  
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 More options Jul 5 2012, 9:19 pm
From: Chris Chia <chris.c...@autodesk.com>
Date: Fri, 6 Jul 2012 01:19:03 +0000
Local: Thurs, Jul 5 2012 9:19 pm
Subject: Re: WHATTA HELL???????

Hi Szabolcs,
Sometimes the problem could be from external plugins, or even due to mishandling of the file?

You could easily tell whether the file data is complete by comparing this file with the previously saved versions. We had a customer who was saving his huge file to server when the server suddenly crashes... And he didn't realise it's the problem and kept wanting us to recover this file.

Hence having the correct practice of saving files regularly in different saves sometimes helps alot ;)

And I would definitely advise you to troubleshoot your workflow in a calm state...

Is it possible to send me the crash file? I would like to take a look at what went wrong.

Regards,
Chris
Sent from my iPhone

On 6 Jul, 2012, at 1:05 AM, "Szabolcs Matefy" <szabol...@crytek.com<mailto:szabol...@crytek.com>> wrote:

Sure. But Autodesk made a clever move with Max. There is the option to save in an older format. So it’d be not a big deal, that if I want to save a scene for 2012, all geometries, that uses some new features are frozen, and saved in the older format. It could be a real life saver sometimes.

From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Alan Fregtman
Sent: Thursday, July 05, 2012 7:01 PM
To: softim...@listproc.autodesk.com<mailto:softim...@listproc.autodesk.com>
Subject: Re: WHATTA HELL???????

It's not "dangerous", but with every version of XSI you can never open new scenes in old versions. It's always been this way for as long as I remember.

On Thu, Jul 5, 2012 at 11:39 AM, olivier jeannel <olivier.jean...@noos.fr<mailto:olivier.jean...@noos.fr>> wrote:
Isn't there some backward compatibility issues (there was a topic about this)
Maybe it's "dangerous" for you to stay in 2013 while every others are 2012.

Le 05/07/2012 17:28, Szabolcs Matefy a écrit :

Thanks for all the comments and help!

I managed to find an older crashsave, and I recovered the scene from it. I had Species rig in the scene, but it was working just fine, yet it removed it. I also had installed Move Normal prior to the disaster, so I removed it also. The scene was not opening any on our computers.

I tend to believe what our artists say, SI 2013 line is cursed...they returned to 2012 SAP, and I am the sole 2013 user...

Cheers

Szabolcs

  winmail.dat
20K Download

 
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Eric Thivierge  
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 More options Jul 5 2012, 9:35 pm
From: Eric Thivierge <ethivie...@gmail.com>
Date: Fri, 6 Jul 2012 11:35:01 +1000
Local: Thurs, Jul 5 2012 9:35 pm
Subject: Re: WHATTA HELL???????

As an FYI, Species doesn't rely on any plugins except for the custom
properties used for UIs so there shouldn't be any plugin issues related to
it (that I know of). If you find something please let me know so I can
track it down.

--------------------------------------------
Eric Thivierge
http://www.ethivierge.com

On Fri, Jul 6, 2012 at 1:28 AM, Szabolcs Matefy <szabol...@crytek.com>wrote:


 
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Szabolcs Matefy  
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 More options Jul 6 2012, 1:53 am
From: "Szabolcs Matefy" <szabol...@crytek.com>
Date: Fri, 6 Jul 2012 07:53:56 +0200
Local: Fri, Jul 6 2012 1:53 am
Subject: RE: WHATTA HELL???????

Hey guys,

So it is sure it was not Species. I just referred to it because I have a
species figure in my scene, and someone mentioned he had a rigged
character causing the same issue.

I do not really know what was the issue, it's impossible to backtrack,
however a cool scene debugging lecture would come handy.

As for this specific scene, I have installed MoveNormal addon yesterday,
tried it, but the result was bad, so I removed the operator from the
object. The saved scene was unloadable after this. Even when I removed
the addon, and deleted everything that reminded me to have this addon,
the scene was unloadable.

It would be nice to do something to avoid such cases. A more proper
scene load manager would be the best. How? I do not know...I have some
basic ideas, for example list the used operators in the scntoc file? It
would give some hint.

About the stability and data loss, it's quite interesting thing. I have
never ever met the issue our artist met, a scene after load has
corrupted UVs. I'll collect those scenes and send for investigation.

Cheers

Szabolcs

From: softimage-boun...@listproc.autodesk.com
[mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Eric
Thivierge
Sent: Friday, July 06, 2012 3:35 AM
To: softim...@listproc.autodesk.com
Subject: Re: WHATTA HELL???????

As an FYI, Species doesn't rely on any plugins except for the custom
properties used for UIs so there shouldn't be any plugin issues related
to it (that I know of). If you find something please let me know so I
can track it down.

--------------------------------------------
Eric Thivierge
http://www.ethivierge.com

On Fri, Jul 6, 2012 at 1:28 AM, Szabolcs Matefy <szabol...@crytek.com>
wrote:

Thanks for all the comments and help!

I managed to find an older crashsave, and I recovered the scene from it.
I had Species rig in the scene, but it was working just fine, yet it
removed it. I also had installed Move Normal prior to the disaster, so I
removed it also. The scene was not opening any on our computers.

I tend to believe what our artists say, SI 2013 line is cursed...they
returned to 2012 SAP, and I am the sole 2013 user...

Cheers

Szabolcs


 
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Please update your nickname on the subscription settings page before posting.
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Chris Chia  
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 More options Jul 6 2012, 4:49 am
From: Chris Chia <chris.c...@autodesk.com>
Date: Fri, 6 Jul 2012 08:49:49 +0000
Local: Fri, Jul 6 2012 4:49 am
Subject: Re: WHATTA HELL???????

Thanks Szabolcs!
Will wait for your scene file ;)

Chris

On 6 Jul, 2012, at 1:54 PM, "Szabolcs Matefy" <szabol...@crytek.com<mailto:szabol...@crytek.com>> wrote:

Hey guys,

So it is sure it was not Species. I just referred to it because I have a species figure in my scene, and someone mentioned he had a rigged character causing the same issue.

I do not really know what was the issue, it’s impossible to backtrack, however a cool scene debugging lecture would come handy.

As for this specific scene, I have installed MoveNormal addon yesterday, tried it, but the result was bad, so I removed the operator from the object. The saved scene was unloadable after this. Even when I removed the addon, and deleted everything that reminded me to have this addon, the scene was unloadable.

It would be nice to do something to avoid such cases. A more proper scene load manager would be the best. How? I do not know…I have some basic ideas, for example list the used operators in the scntoc file? It would give some hint.

About the stability and data loss, it’s quite interesting thing. I have never ever met the issue our artist met, a scene after load has corrupted UVs. I’ll collect those scenes and send for investigation.

Cheers

Szabolcs

From: softimage-boun...@listproc.autodesk.com<mailto:softimage-boun...@listproc.autodesk.com> [mailto:softimage-boun...@listproc.autodesk.com] On Behalf Of Eric Thivierge
Sent: Friday, July 06, 2012 3:35 AM
To: softim...@listproc.autodesk.com<mailto:softim...@listproc.autodesk.com>
Subject: Re: WHATTA HELL???????

As an FYI, Species doesn't rely on any plugins except for the custom properties used for UIs so there shouldn't be any plugin issues related to it (that I know of). If you find something please let me know so I can track it down.

--------------------------------------------
Eric Thivierge
http://www.ethivierge.com

On Fri, Jul 6, 2012 at 1:28 AM, Szabolcs Matefy <szabol...@crytek.com<mailto:szabol...@crytek.com>> wrote:
Thanks for all the comments and help!

I managed to find an older crashsave, and I recovered the scene from it. I had Species rig in the scene, but it was working just fine, yet it removed it. I also had installed Move Normal prior to the disaster, so I removed it also. The scene was not opening any on our computers.

I tend to believe what our artists say, SI 2013 line is cursed...they returned to 2012 SAP, and I am the sole 2013 user...

Cheers

Szabolcs

  winmail.dat
14K Download

 
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Tim Leydecker  
View profile   Translate to Translated (View Original)
 More options Jul 6 2012, 5:39 am
From: Tim Leydecker <bauero...@gmx.de>
Date: Fri, 06 Jul 2012 11:39:59 +0200
Local: Fri, Jul 6 2012 5:39 am
Subject: Re: WHATTA HELL???????
Hi Szabolcs,

about corrupted UVs.

I�m currently creating UVs for existing meshes and have
found a few things to watch for.

*It�s not a good idea to delete the source mesh directly
after pasting UVs onto a target. Freezing the target�s
modeling stack first is a lot better.

*I avoid referenced files/meshes in this workflow at all cost,
instead import, then copy or transfer, freeze, delete.

*If creating UVs using Unfold, freeze the mesh after unfolding
AND delete the Unfold OP from the mesh, including any leftover
cluster or samplegroup nodes, leaving you with only the "Sample"
and the "Unfold" entries - for that UV set. If you have other
UV sets you need, you obviously don�t want to delete those.

*If you want to use "Regularize", freeze the Unfold first to
avoid crashes and delete as in above, then use "Regularize".

*Unfold sometimes creates multiple UVsets, depending on if/wether
you had closed the Unfold Op window and reopened it. It�s very easy to
end up deleting the wrong UV set or having the wrong UV set
assigned in a texture node and think things broke.

In short:

Regularize and Unfold bite - there should be a freeze modeling in between.

Unfold will creat multiple UV sets when it�s window is closed and reopened.

Copying and pasting UVs means there�s a connection that needs freezing afterwards.

Cheers,

tim

P.S: Unfolding with >150 000 polys or donut like shapes will make Unfold think longer
and sometimes solve incorrectly. Just hit "Unfold and pack" again and add an extra
temp edge"cut" to bring down the shell size first.

On 06.07.2012 07:53, Szabolcs Matefy wrote:


 
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Chris Chia  
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 More options Jul 6 2012, 8:55 am
From: Chris Chia <chris.c...@autodesk.com>
Date: Fri, 6 Jul 2012 12:55:22 +0000
Local: Fri, Jul 6 2012 8:55 am
Subject: Re: WHATTA HELL???????

Hi Tim,
Just fyi, we treat every SI crash very seriously. If you have a scene file that causes a crash when opened or have performed certain operations in Softimage which lead to a crash, please let us know.

Ps: but please ensure that you do not have any custom operator in the scene.

Chris

On 5 Jul, 2012, at 11:38 PM, "Tim Crowson" <tim.crow...@magneticdreams.com<mailto:tim.crow...@magneticdreams.com>> wrote:

That's sad, because I've been feeling the same way about 2012's stability. Our artists have more crashes with 2012 SAP than they ever had with all previous versions of Soft combined.

Tim Crowson
Lead CG Artist

<md_logo.gif>

Magnetic Dreams Animation Studio, Inc.
2525 Lebanon Pike, Building C. Nashville, TN 37214
Ph  615.885.6801 | Fax  615.889.4768 | www.magneticdreams.com<http://www.magneticdreams.com>
tim.crow...@magneticdreams.com<mailto:tim.crow...@magneticdreams.com>

On 7/5/2012 10:28 AM, Szabolcs Matefy wrote:

Thanks for all the comments and help!

I managed to find an older crashsave, and I recovered the scene from it. I had Species rig in the scene, but it was working just fine, yet it removed it. I also had installed Move Normal prior to the disaster, so I removed it also. The scene was not opening any on our computers.

I tend to believe what our artists say, SI 2013 line is cursed...they returned to 2012 SAP, and I am the sole 2013 user...

Cheers

Szabolcs

  winmail.dat
19K Download

 
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Tim Leydecker  
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 More options Jul 6 2012, 10:05 am
From: Tim Leydecker <bauero...@gmx.de>
Date: Fri, 06 Jul 2012 16:05:06 +0200
Local: Fri, Jul 6 2012 10:05 am
Subject: Re: WHATTA HELL???????

Thanks Chris!

I ll see if I can set up a generic repro scene on the weekend or on Monday.

At least for the Regularize after Unfold thing.

Regarding *.scn files not opening, I m lucky enough to only have that on
very rare occasions with third party render engines but usually merging scenes
solved this sofar.

I tend to use vanilla installs (except for the renderer) btw,
since any shop you end up freelancing at will most likely not
have that precious tool/plugin/script you ve built your workflows
around anyway...

It s hard enough to remember I use the Maya mouse button mappings for ZOOM/PAN/ETC
but still the XSI keymapping...

Always makes you look stupid when trying to navigate on another guys machine

Cheers,

tim

On 06.07.2012 14:55, Chris Chia wrote:


 
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Szabolcs Matefy  
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 More options Jul 7 2012, 5:15 am
From: "Szabolcs Matefy" <szabol...@crytek.com>
Date: Sat, 7 Jul 2012 11:15:50 +0200
Local: Sat, Jul 7 2012 5:15 am
Subject: RE: WHATTA HELL???????
And it happened again. The scene was saved successfully, I was working on the scene over an hour or so, and I had to restart SI, and the scene is unable to load...I tried with a fresh new install, in vain. Thanks god, it was nothing very important
It'd be nice to have a scene diagnostic tool, that tries to load the scene, and report any issues, in normal format, like Object %objectname% has issues with %description of the issue%

Chris, I'll send the scene on Monday! Tear it apart...this is more annoying than a crash...

Cheers,

Szabolcs


 
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pete...@skynet.be  
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 More options Jul 7 2012, 7:36 am
From: <pete...@skynet.be>
Date: Sat, 7 Jul 2012 13:36:33 +0200
Local: Sat, Jul 7 2012 7:36 am
Subject: Re: WHATTA HELL???????

the real lesson to be learned here is that ultimately scenes are not to be trusted, so try and rely on them as little as possible .
not an easy task, but there are some good habits that can go a long way in making this work for you.

models (emdl) are your friend.
a major part what you produce can be put in one - corruption in models exists too, but is less frequent in my experience.
I usually keep a history of scenes in which I edit the models (so with the model local to the scene) - and export milestones to a model, occasionally keeping backups of the model.
with two parallel systems to save data, each with versioning/backups if you choose, it is a lot less likely that you’ll loose a lot of work when a scene (or model) corrupts.
from the scene you can produce the model again, and the other way around within limits.
‘big complex scenes’ or ‘production scenes’ should ideally be just a collection of referenced models – perhaps created by scripting even?
as in: import all ref models to build the scene, set them up for the shot, apply animation data, set render settings, build passes, put models in partitions.
Standardize on a system for this, with proper naming, and so much can be automated – even with very limited scripting skills.
There’s other types of data that can be used too – presets of all kinds, compounds, EANI, pointcaches, .xsi and .fbx files. If you wanna be real smart about it XML files.

Lose a scene? Never mind, you have still have the bits the scene was made of, and can recreate it.
I know its not as trivial as I make it sound, but ’not to trust scenes’ was one of the best lessons I learned.

From: Octavian Ureche
Sent: Thursday, July 05, 2012 3:56 PM
To: softim...@listproc.autodesk.com
Subject: Re: WHATTA HELL???????

So why would anyone care about xsi having ascii scene file description?
Well....this is why.

I feel your pain, though trying to recover a scene in this situation, has more to do with luck than anything else.


 
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Sebastian Kowalski  
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 More options Jul 7 2012, 7:50 am
From: Sebastian Kowalski <l...@sekow.com>
Date: Sat, 7 Jul 2012 13:50:28 +0200
Local: Sat, Jul 7 2012 7:50 am
Subject: Re: WHATTA HELL???????

AMEN!

i am working like that for years, and improving workflow and a scene  
assembly pipeline from project to the next.
its not even a "workaround" for avoiding scene corruption but a work  
approach/ philosophy.
character, models, props, simulations, materials, passes, scripts,  
sceneelements in general, thats all assets for me. and i am using the  
scene only as sequencer, referencing as much as possible.

.sebastian

Am 07.07.2012 um 13:36 schrieb <pete...@skynet.be>:


 
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Todd Akita  
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 More options Jul 7 2012, 9:01 am
From: Todd Akita <tak...@earthlink.net>
Date: Sat, 7 Jul 2012 09:01:22 -0400
Local: Sat, Jul 7 2012 9:01 am
Subject: Re: WHATTA HELL???????

Agree totally.  And if you are using custom stuff that changes (ie alembic, arnold, etc) it doesn't hurt too to have something like an on-save to write out that information.  You can even go the extra inch and make importers that guard against mismatches for even those smaller bits.

-T

On Jul 7, 2012, at 7:36 AM, <pete...@skynet.be> wrote:


 
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Chris Chia  
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 More options Jul 7 2012, 9:27 am
From: Chris Chia <chris.c...@autodesk.com>
Date: Sat, 7 Jul 2012 13:27:43 +0000
Local: Sat, Jul 7 2012 9:27 am
Subject: Re: WHATTA HELL???????

Hi Szabolcs,
Try this:
1. Start xsi
2. Open render tree window
3. With the render tree window opened, open scene now

See whether this helps.

Chris

On 7 Jul, 2012, at 5:16 PM, "Szabolcs Matefy" <szabol...@crytek.com> wrote:

  winmail.dat
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Tim Marinov  
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 More options Jul 8 2012, 11:56 am
From: Tim Marinov <tim.mari...@gmail.com>
Date: Sun, 8 Jul 2012 18:56:31 +0300
Local: Sun, Jul 8 2012 11:56 am
Subject: Re: WHATTA HELL???????

BTW when this bug (with the render tree) will be fixed ? We have this
problem since SI2010 I think.I even made an event that opens the render
tree each time I open a scene.It's really annoying bug.


 
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Chris Chia  
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 More options Jul 8 2012, 12:31 pm
From: Chris Chia <chris.c...@autodesk.com>
Date: Sun, 8 Jul 2012 16:31:44 +0000
Local: Sun, Jul 8 2012 12:31 pm
Subject: Re: WHATTA HELL???????

Hi Tim,
I guess we might have a fix in line for the next release but we need more files to prove that the fix is working. Do you mind if you could help by sending me those files which you had encountered the problem?

And if anyone else had encountered such a problem, please email me the scene files. Many thanks!

Chris

On 8 Jul, 2012, at 11:57 PM, "Tim Marinov" <tim.mari...@gmail.com<mailto:tim.mari...@gmail.com>> wrote:

BTW when this bug (with the render tree) will be fixed ? We have this problem since SI2010 I think.I even made an event that opens the render tree each time I open a scene.It's really annoying bug.

On Sat, Jul 7, 2012 at 4:27 PM, Chris Chia <chris.c...@autodesk.com<mailto:chris.c...@autodesk.com>> wrote:
Hi Szabolcs,
Try this:
1. Start xsi
2. Open render tree window
3. With the render tree window opened, open scene now

See whether this helps.

Chris

On 7 Jul, 2012, at 5:16 PM, "Szabolcs Matefy" <szabol...@crytek.com<mailto:szabol...@crytek.com>> wrote:

...

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