Do you have 2010 in you subscription downloads?

[Luc-Eric Rousseau]

A couple of users on twitter have been able to download Softimage 2010 today from the subscription center. Has anyone else noticed if it's there? Adsk is closed this week, I can't verify this information. It was my understanding that it would be available only in a couple of weeks. If it is indeed there, you could run it in 30-day trial mode (everything works) until the official release date mid september.

[Stephen Blair]

If it is there, then you should check the Sub Center for your serial numbers.
http://xsisupport.wordpress.com/2009/08/23/getting-your-2010-licenses/

Stephen Blair
Product Support Team Lead, Softimage
Montreal, Quebec, Canada
www.autodesk.com<http://www.autodesk.com>

Have questions about Autodesk Softimage 7.5? See the FAQ<http://www.softimage.com/products/xsi/faq/faq_autodesk_softimage_public_faq.pdf> and the Support KB<http://softimage.wiki.softimage.com/index.php/Category:Support>

If you would like to comment on my work, please contact my manager sy.do...@autodesk.com<mailto:sy.do...@autodesk.com> or telephone +1-416-874-8689 anytime.
Autodesk Subscription<http://www.autodesk.com/subscription> The smartest way to optimize your software investment.

[Eric Lampi]

I have some 5k x 5k textures, they keep showing up as noicon pics, but work fine if I reduce their res to 4k x 4k...

What gives?

E

Freelance 3-D Animator, F/X Artist

[Scott Parrish]

I got an email at work that it is available for download on my work-related ADN Sparks login and sure enough it's there.
However on my personal Autodesk Subscription log-in it's not. There's a note that it will be on 9/14.

scott

--
scott parrish
scot...@gmail.com

[je...@sargetv.com]

I'm downloading it now.

[Malcolm Zaloon]

where on the page exacly? (subscription.autodesk.com)

i cant find "my downloads" link, as tweeters say.

?

--
__________________
Malcolm Zaloon - Lighting TD - XSI Generalist

[Joe Williamsen]

They *render* as noicon, or do their thumbnails just show up as noicon?

[Eric Lampi]

They appear as noicon in render, and quick render, the same thing in the texture node in the render tree. I reduce the size, save over, and they show up fine.

Not sure if it's just something at this studio or what, but we all seem to have the same issue.

E

Freelance 3-D Animator, F/X Artist

----- Original Message ----
From: Joe Williamsen <j...@joewilliamsen.com>
To: soft...@listproc.autodesk.com

[Luc-Eric Rousseau]

What file format is this. Perhaps the 5K file is simply not
recognized. For example there has been problem cropping up with some
newer JPGs. Does it load in imf_disp?

Have you disabled image clips effects? If no, XSI is loading the
image and not mental ray. What is the bit depth? You really didn't
give any information about this problem.

[Luc-Eric Rousseau]

You also didn't say if you were running 32-bit or 64-bit

[Daniel Harjanto]

In subscription center, under

Product Downloads

Product Software
Your subscription benefit allows you to download the latest version of the product.
Download your product software.

You need to select your contract number afterward and download it from there

I've just download that, but still finding times to do the upgrade. We are still in the middle of project.

Cheers,

--
Daniel Harjanto
Infinite Frameworks Studios
TD
http://misterdi.cgpot.com

[Frank Lenhard]

only 7.5 shows up here (germany) :(
interestingly though i have a download of image modeler2009 and a
6month lic of mudbox....
i dont remember ordering these, ha....

ciao
franky

[Deon Roux]

Downloading now in Aus.
Same deal with image modeller and mudbox.

Deon

----- Original Message -----
From: "Frank Lenhard" <fra...@ixdream.com>
To: "Luc-Eric Rousseau" <soft...@listproc.autodesk.com>
Sent: Wednesday, September 02, 2009 6:44 PM
Subject: Re: Do you have 2010 in you subscription downloads?

[Michal Doniec]

I can confirm, I can download it from work.

[Luc-Eric Rousseau]

On Wed, Sep 2, 2009 at 4:44 AM, Frank Lenhard<fra...@ixdream.com> wrote:
> only 7.5 shows up here (germany) :(
> interestingly though i have a download of image modeler2009 and a
> 6month lic of mudbox....
> i dont remember ordering these, ha....

Everyone on subscription gets a free 6 month license of MudBox 2009

[Ahmidou Lyazidi]

youhouuu!

2009/9/2 Luc-Eric Rousseau <luce...@gmail.com>

[Robert Chapman]

heheh I cant even log in , requested a new temp password, after that
it asks for new password and no matter what combination I try I get

"The Password does not comply with Autodesk Password policies"

this is really stupid , my password attempts are all 8 - 12 characters
long , have a Capital and numeric character AND it still doesnt work.
what gives?

2009/9/2 Ahmidou Lyazidi <ahmid...@gmail.com>:

[Sam Cuttriss]

http://www.youtube.com/watch?v=BQKnlXhSdWs#t=1m37s

[peter boeykens]

did you try entering your credit card number?

[Tim Leydecker]

Nope. Can´t get to the Softimage 2010 download.

I love that.

Cheers

tim

P.S: Installed Mudbox 2009 instead...

[Arvid Björn]

Downloaded and installed it, but during the installation there's no
longer an option to enter the license server, which is annoying.
I tried entering it in setenv.bat, and in the ADSKFLEX_LICENSE_FILE
env, but when launching Softimage, it just says I have 30 days
remaining to activate it. How do I do this, and why is it harder than
it ever was before? The activation doesn't even accept my product
keys, I'm not sure if you should need to activate it again.

Confused and annoyed.

--
lead 3d artist | stockholm.postproduction | www.stopp.se

[Stephen Blair]

What serial number did you enter? I believe that determines whether or not we ask for a license server.

After the install is finished, edit C:\Softimage\Softimage_2010_x64\Application\bin\setenv.bat.

- SILicMethod specifies whether to use Network or Standalone licensing.
- _ADSK_LicServers specifies the license server.

rem Licensing method: Standalone | Multi Seat Standalone | Network
set SILicMethod=Network
rem License servers specified from the setup. Format: [port1]@host1[;[port2]@host2]...
set _ADSK_LicServers=@server;

Stephen Blair
Product Support Team Lead, Softimage
Montreal, Quebec, Canada
www.autodesk.com

Have questions about Autodesk Softimage 7.5? See the FAQ and the Support KB

If you would like to comment on my work, please contact my manager sy.do...@autodesk.com or telephone +1-416-874-8689 anytime.
Autodesk Subscription The smartest way to optimize your software investment.

-----Original Message-----
From: softimag...@listproc.autodesk.com [mailto:softimag...@listproc.autodesk.com] On Behalf Of Arvid Björn
Sent: Thursday, September 03, 2009 9:47 AM
To: soft...@listproc.autodesk.com
Subject: Re: Do you have 2010 in you subscription downloads?

[Arvid Björn]

Thanks.

The weird part is that I couldn't enter a valid product key during the
initial installation, even though I have two to choose from, the Next
button would just say gray, so I entered 00000 to move on. And now
that I've edited setenv like you say, =Network and =@server;, I get
"There is no interactive network license available to run Softimage".
So do I need to activate something? 7.5 runs fine on 7 seats and 20
nodes with the same license server.

[Stephen Blair]

Hi

You have to use your 2010 serial number to get your 2010 license.
http://xsisupport.wordpress.com/tag/softimage-2010/

Also, just in case, I have to ask whether in setenv.bat, when you entered "@server;" did you have replace "server" with the hostname or IP address of your license server?

[Arvid Björn]

Yes I did, the servername is Homer :) so it says =@homer;

I also checked out that site, but the problem is that it says my
product key is invalid, I don't know what to do about that, it's the
same key stated in the page guided to by the link you provided. Maybe
we don't have 2010 licenses yet, but we do have full subscription. I
sent a request for this through the subscription site, maybe just a
matter of waiting a bit.

[Stephen Blair]

registeronce.autodesk.com says that 591B1 is an invalid product key for your serial number?

Send me your serial number off-list, and I will look it up.

Thanks

[Schoenberger]

Hmm, I was able to enter a name for the license server during installation.
I think it is not possible if you enter 00000000 as product key and serial.

But my problem at the moment is that my license request form has not listed Softimage 2010 yet... :-(

Holger Schönberger
technical director
The day has 24 hours, if that does not suffice, I will take the night

|> -----Original Message-----
|> From: softimag...@listproc.autodesk.com
|> [mailto:softimag...@listproc.autodesk.com] On Behalf
|> Of Arvid Björn
|> Sent: Thursday, September 03, 2009 3:47 PM
|> To: soft...@listproc.autodesk.com
|> Subject: Re: Do you have 2010 in you subscription downloads?
|>

[Stephen Blair]

Product key

00000 installs 2010 in Trial mode
590B1 installs Softimage 2010, and you can choose Standalone or Network licensing
591B1 installs Advanced, which is network license only

2010 was not supposed to be available yet, so I don't think that all the customer accounts are updated yet.

Stephen Blair
Product Support Team Lead, Softimage
Montreal, Quebec, Canada
www.autodesk.com

Have questions about Autodesk Softimage 7.5? See the FAQ and the Support KB

If you would like to comment on my work, please contact my manager sy.do...@autodesk.com or telephone +1-416-874-8689 anytime.
Autodesk Subscription The smartest way to optimize your software investment.

[Chad Briggs]

Hey guys/gals, I seem to remember a while back that this list was archived
in a google group or on autodesk website somewhere? Can anyone point me in
the right direction?
Thanks!

Chad Briggs
Element X Creative

[Xavier]

http://groups.google.com/group/xsi_list?pli=1


(:


Xavier Lapointe

2009/9/3 Chad Briggs <chad_...@elementxcreative.com>

[Dan Yargici]

Does this warrant a lmgtfy?  ;)

http://lmgtfy.com/?q=google+group+xsi

[Marcel Maerz]

From the eX-SI Support page:

Searching the XSI Mailing List Archive on Google groups

http://xsisupport.wordpress.com/2009/08/28/searching-the-xsi-mailing-list-archive-on-google-groups/

Thanks Steve for this blog!

Cheers,
Marcel

--
Marcel März
senior 3d artist | td
www.opiumeffect.de

[Robert Chapman]

Im in ! And can download 2010 from the 'Download your product
software.' link. Pascal at Autodesk Business Centre had to take over
my account, enter new passwords then send them to me. ouch if anyone
has to reset thier passwords in the future...

Now how come we get image modeller - is it for free? Like Maya gets
Toxic & Matchmover thingy?

[Stephen Blair]

Image Modeler is a Subscription benefit.

Toxic and Matchmover are more like FR

Stephen Blair
Product Support Team Lead, Softimage
Montreal, Quebec, Canada
www.autodesk.com

Have questions about Autodesk Softimage 7.5? See the FAQ and the Support KB

If you would like to comment on my work, please contact my manager sy.do...@autodesk.com or telephone +1-416-874-8689 anytime.
Autodesk Subscription The smartest way to optimize your software investment.


-----Original Message-----
From: softimag...@listproc.autodesk.com [mailto:softimag...@listproc.autodesk.com] On Behalf Of Robert Chapman
Sent: Friday, September 04, 2009 5:35 AM
To: soft...@listproc.autodesk.com
Subject: Re: Do you have 2010 in you subscription downloads?

[Xavier]

About lmgtfy: It's fun with " He-Who-Must-Not-Be-Named " , but I tend to avoid it as a first contact (-;

Xavier Lapointe

2009/9/4 Dan Yargici <danya...@gmail.com>

[Ciaran Moloney]

Now, now, that's just being too Creative.

[rob...@texturelighting.com]

..now, don't be so sheepish about it...

-- 
Render Theory: It either renders or it doesn't

[Ajit Menon]

Did u by any chance save out your texture images as CMYK?

On Wed, Sep 2, 2009 at 12:20 AM, Luc-Eric Rousseau <luce...@gmail.com> wrote:

You also didn't say if you were running 32-bit or 64-bit

On Wed, Sep 2, 2009 at 12:12 AM, Luc-Eric Rousseau<luce...@gmail.com> wrote:
> What file format is this.  Perhaps the 5K file is simply not
> recognized.   For example there has been problem cropping up with some
> newer JPGs.  Does it load in imf_disp?
>
> Have you disabled image clips effects?  If no, XSI is loading the
> image and not mental ray.  What is the bit depth? You really didn't
> give any information about this problem.

[James G. Jones]

I had hoped this upgrade wouldn't be difficult, but no such luck...

Tried to "activate" 2010 after installation (64-bit, on Vista, 590B1,
standalone licence), and got an error "The serial number you entered
is not valid for the product you are trying to activate. Try again.
(Error 123)", even though the serial number shown IS the correct
number.

Tried to use the "Customer Service Request", but it wants the
"Application Key", which is says is "...On the Registration-Activation
page, click Activate. The application key is displayed at the top of
the page." But there's nothing called "Application Key" there to be
seen.

So I'm stuck... I can't activate it, and can't quite get help activating it. :)

Sure are a lot of numbers... serial number, previous version serial
number, Host ID, Product Key, Request Code... And it keeps saying
that for Subscription Customers, they have to enter their "Group ID".
But I don't have a Group ID on my subscription contract page -- it's
just blank.

I imagine I'll figure it all out eventually, or find some forum post
that explains what's amiss, but if anyone might have a hint, or a link
to a hint, I'd sure appreciate it.

-Jim

[Luc-Eric Rousseau]

On Mon, Sep 14, 2009 at 9:31 PM, James G. Jones <jgjon...@gmail.com> wrote:
> I had hoped this upgrade wouldn't be difficult, but no such luck...
>
> Tried to "activate" 2010 after installation (64-bit, on Vista, 590B1,
> standalone licence), and got an error "The serial number you entered
> is not valid for the product you are trying to activate. Try again.
> (Error 123)", even though the serial number shown IS the correct
> number.

http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=13376704&linkID=12544120

[James G. Jones]

Thanks!

I understand now that I'm supposed to use the "register once" process,
but that winds up asking me for a "server 1 host name" and a "host
ID". After reading the autodesk licensing and registration, and
register once, FAQ .pdfs, I find that neither is mentioned at all.

So, I read on CGTalk that the Host ID is the same as the "mac address"
or "physical address". Ok, that, along with my computer "host name"
seemed to work, and RegisterOnce coughed up a "License file" which is
supposed to be saved in the "Program Files\Autodesk License
Manager\License folder", which I find I do not have. Tried creating
one and saving the file there, but when I start 2010, it just gives
the 'activate or run in 30-day trial' box, and then, when I run in
trial mode, it pops up an error about a missing windows component it
needs called "flash.ocx" which is "no longer included in this version
of Windows". (Although, in subsequent starts, that error does not
reappear.)

Found the bit on the eX-SI Support blog about installing the *network"
license file using LMTools, but there's nothing about installing the
*standalone* license file, and there's no program called LMTools under
Autodesk/...

Anyone have any insight into where to stick that license file, or how
to install the standalone license?

I've only been at this about 4 hours now, and have consumed two beers,
so all in all, not having too bad a time. :)

[Stephen Blair]

Hi

You can download the NLM here:
http://usa.autodesk.com/getdoc/id=TS13737466

-OR-

If you install Softimage 2010 from the download, the installer for the Network License Manager (NLM aka LMTOOLS) is put in the C:\Autodesk folder:

C:\Autodesk\Softimage_2010_English_Japanese_Win_32bit\NLM_x86.msi
C:\Autodesk\Softimage_2010_English_Japanese_Win_64bit\NLM_x64.msi

-OR-

If you install from the DVD, there is an Install License Server button on the AUTORUN dialog box.

This KB article is for 7.5, but for the most part it applies to 2010:

Setting up a network license:
http://usa.autodesk.com/getdoc/id=TS13396844

Stephen Blair
Product Support Team Lead, Softimage
Montreal, Quebec, Canada
www.autodesk.com

Have questions about Autodesk Softimage 7.5? See the FAQ and the Support KB

If you would like to comment on my work, please contact my manager sy.do...@autodesk.com or telephone +1-416-874-8689 anytime.
Autodesk Subscription The smartest way to optimize your software investment.

-----Original Message-----
From: softimag...@listproc.autodesk.com [mailto:softimag...@listproc.autodesk.com] On Behalf Of James G. Jones
Sent: Tuesday, September 15, 2009 1:54 AM
To: soft...@listproc.autodesk.com
Subject: Re: Do you have 2010 in you subscription downloads?

[Danny Geurtsen]

Sigh.... SI licensing is more complicated than building a cloth solver in ICE. Might I propose licensing training videos? ;)

[James G. Jones]

Well, got 2010 running along nicely now.

Just wanted to say thanks to Luc-Eric R. and especially Stephen B. for
their help. Stephan provided the final piece of the puzzle where,
under Vista, the host name needed to be a numeric IP address rather
than the computer name. And also that a patch to the license manager
was available which would allow use of the computer name (in case the
IP was dynamic, for example):
http://usa.autodesk.com/getdoc/id=DL10976858