Does anybody already met this problem?
PDF processed with Dynamic Print in Indesign are correct. But the same
campaign in uProduce process incorrect result in PDF.
The problem is about space between characters (I'm sorry I don't know
the exactly term in English, in french the term is "approche"). In the
PDF processed with uProduce the space between the characters are
reduced, some space characters disappear completely...
The fonts are correctly installed on uProduce. The only error message
after process is
"The design contains overlapping elements whose cumulative area is
fairly high. This may create printing problems. Try to reduce the
number of overlapping elements in the design if printing errors
occur."
But I have already had this message in other process and never this
problem.
Somes questions, however:
* are you using the same InDesign version on your workstation and on
the server?
* how did you install the fonts on the server? With a Windows legacy
workflow (by installing them in C:\Windows\Fonts) or through the
uProduce Dashboard?
* what type of font is it? (TrueType? OpenType? Type 1? Other?)
* have you noticed a difference between Proof and Process on uProduce?
* have you tried to produce some PostScript (instead of PDF) and
either Distill the PostScript, or try to print from PostScript?
On Oct 29, 3:35 pm, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> Does anybody already met this problem?
> PDF processed with Dynamic Print in Indesign are correct. But the same
> campaign in uProduce process incorrect result in PDF.
> The problem is about space between characters (I'm sorry I don't know
> the exactly term in English, in french the term is "approche"). In the
> PDF processed with uProduce the space between the characters are
> reduced, some space characters disappear completely...
> The fonts are correctly installed on uProduce. The only error message
> after process is
> "The design contains overlapping elements whose cumulative area is
> fairly high. This may create printing problems. Try to reduce the
> number of overlapping elements in the design if printing errors
> occur."
> But I have already had this message in other process and never this
> problem.
1- We're using InDesign CS4 v6.0.4 on workstation and InDesign Server
CS4 on uProduce
2- The fonts have been installed through uProduce by the dpkg
3- The fonts are TrueType and OpenType, but the same are used in other
projets with no problem
4- The problem is similar with Proof and Process
5- We have tried a PS, distilled it and printed it and... the problem
is similar.
Finally we have produced the print on the workstation. But we search
to fix the problem because the product will be similar the next month.
On 30 oct, 16:33, Bill <guillaume.besnier...@gmail.com> wrote:
> Somes questions, however:
> * are you using the same InDesign version on your workstation and on
> the server?
> * how did you install the fonts on the server? With a Windows legacy
> workflow (by installing them in C:\Windows\Fonts) or through the
> uProduce Dashboard?
> * what type of font is it? (TrueType? OpenType? Type 1? Other?)
> * have you noticed a difference between Proof and Process on uProduce?
> * have you tried to produce some PostScript (instead of PDF) and
> either Distill the PostScript, or try to print from PostScript?
> On Oct 29, 3:35 pm, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> > Hi everyone,
> > Does anybody already met this problem?
> > PDF processed with Dynamic Print in Indesign are correct. But the same
> > campaign in uProduce process incorrect result in PDF.
> > The problem is about space between characters (I'm sorry I don't know
> > the exactly term in English, in french the term is "approche"). In the
> > PDF processed with uProduce the space between the characters are
> > reduced, some space characters disappear completely...
> > The fonts are correctly installed on uProduce. The only error message
> > after process is
> > "The design contains overlapping elements whose cumulative area is
> > fairly high. This may create printing problems. Try to reduce the
> > number of overlapping elements in the design if printing errors
> > occur."
> > But I have already had this message in other process and never this
> > problem.
Do you have/use extension servers for production? We have seen some odd
behavior with fonts dynamically moving to the extension servers with current
uProduce 4.6.1 (and previous as well).
-----Original Message-----
From: xmpie-users@googlegroups.com [mailto:xmpie-users@googlegroups.com] On
Behalf Of Denis LEVY-ROSSI
Sent: Friday, October 30, 2009 11:51 AM
To: XMPie Interest Group
Subject: [xmpie-users] Re: Difference between production from indesign and
that from uProduce
Hi Mr. Bill,
Thanks for these investigations...
1- We're using InDesign CS4 v6.0.4 on workstation and InDesign Server
CS4 on uProduce
2- The fonts have been installed through uProduce by the dpkg
3- The fonts are TrueType and OpenType, but the same are used in other
projets with no problem
4- The problem is similar with Proof and Process
5- We have tried a PS, distilled it and printed it and... the problem
is similar.
Finally we have produced the print on the workstation. But we search
to fix the problem because the product will be similar the next month.
On 30 oct, 16:33, Bill <guillaume.besnier...@gmail.com> wrote:
> Mr. Levy-Rossi,
> I did not see this problem yet.
> Somes questions, however:
> * are you using the same InDesign version on your workstation and on
> the server?
> * how did you install the fonts on the server? With a Windows legacy
> workflow (by installing them in C:\Windows\Fonts) or through the
> uProduce Dashboard?
> * what type of font is it? (TrueType? OpenType? Type 1? Other?)
> * have you noticed a difference between Proof and Process on uProduce?
> * have you tried to produce some PostScript (instead of PDF) and
> either Distill the PostScript, or try to print from PostScript?
> On Oct 29, 3:35 pm, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> > Hi everyone,
> > Does anybody already met this problem?
> > PDF processed with Dynamic Print in Indesign are correct. But the same
> > campaign in uProduce process incorrect result in PDF.
> > The problem is about space between characters (I'm sorry I don't know
> > the exactly term in English, in french the term is "approche"). In the
> > PDF processed with uProduce the space between the characters are
> > reduced, some space characters disappear completely...
> > The fonts are correctly installed on uProduce. The only error message
> > after process is
> > "The design contains overlapping elements whose cumulative area is
> > fairly high. This may create printing problems. Try to reduce the
> > number of overlapping elements in the design if printing errors
> > occur."
> > But I have already had this message in other process and never this
> > problem.
> > Anybody has an idea?
No virus found in this incoming message.
Checked by AVG - www.avg.com Version: 8.5.423 / Virus Database: 270.14.36/2465 - Release Date: 10/30/09
07:52:00
> Do you have/use extension servers for production? We have seen some odd
> behavior with fonts dynamically moving to the extension servers with current
> uProduce 4.6.1 (and previous as well).
> -----Original Message-----
> From: xmpie-users@googlegroups.com [mailto:xmpie-users@googlegroups.com] On
> Behalf Of Denis LEVY-ROSSI
> Sent: Friday, October 30, 2009 11:51 AM
> To: XMPie Interest Group
> Subject: [xmpie-users] Re: Difference between production from indesign and
> that from uProduce
> Hi Mr. Bill,
> Thanks for these investigations...
> 1- We're using InDesign CS4 v6.0.4 on workstation and InDesign Server
> CS4 on uProduce
> 2- The fonts have been installed through uProduce by the dpkg
> 3- The fonts are TrueType and OpenType, but the same are used in other
> projets with no problem
> 4- The problem is similar with Proof and Process
> 5- We have tried a PS, distilled it and printed it and... the problem
> is similar.
> Finally we have produced the print on the workstation. But we search
> to fix the problem because the product will be similar the next month.
> On 30 oct, 16:33, Bill <guillaume.besnier...@gmail.com> wrote:
> > Mr. Levy-Rossi,
> > I did not see this problem yet.
> > Somes questions, however:
> > * are you using the same InDesign version on your workstation and on
> > the server?
> > * how did you install the fonts on the server? With a Windows legacy
> > workflow (by installing them in C:\Windows\Fonts) or through the
> > uProduce Dashboard?
> > * what type of font is it? (TrueType? OpenType? Type 1? Other?)
> > * have you noticed a difference between Proof and Process on uProduce?
> > * have you tried to produce some PostScript (instead of PDF) and
> > either Distill the PostScript, or try to print from PostScript?
> > On Oct 29, 3:35 pm, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> > > Hi everyone,
> > > Does anybody already met this problem?
> > > PDF processed with Dynamic Print in Indesign are correct. But the same
> > > campaign in uProduce process incorrect result in PDF.
> > > The problem is about space between characters (I'm sorry I don't know
> > > the exactly term in English, in french the term is "approche"). In the
> > > PDF processed with uProduce the space between the characters are
> > > reduced, some space characters disappear completely...
> > > The fonts are correctly installed on uProduce. The only error message
> > > after process is
> > > "The design contains overlapping elements whose cumulative area is
> > > fairly high. This may create printing problems. Try to reduce the
> > > number of overlapping elements in the design if printing errors
> > > occur."
> > > But I have already had this message in other process and never this
> > > problem.
> > > Anybody has an idea?
> No virus found in this incoming message.
> Checked by AVG -www.avg.com > Version: 8.5.423 / Virus Database: 270.14.36/2465 - Release Date: 10/30/09
> 07:52:00
> I don't know how to use the extension servers, so I suppose that I
> don't! But how to verify it?
> On 30 oct, 18:21, "Stefan Agustsson" <stefanagusts...@gmail.com>
> wrote:
> > Do you have/use extension servers for production? We have seen some odd
> > behavior with fonts dynamically moving to the extension servers with current
> > uProduce 4.6.1 (and previous as well).
> > -----Original Message-----
> > From: xmpie-users@googlegroups.com [mailto:xmpie-users@googlegroups.com] On
> > Behalf Of Denis LEVY-ROSSI
> > Sent: Friday, October 30, 2009 11:51 AM
> > To: XMPie Interest Group
> > Subject: [xmpie-users] Re: Difference between production from indesign and
> > that from uProduce
> > Hi Mr. Bill,
> > Thanks for these investigations...
> > 1- We're using InDesign CS4 v6.0.4 on workstation and InDesign Server
> > CS4 on uProduce
> > 2- The fonts have been installed through uProduce by the dpkg
> > 3- The fonts are TrueType and OpenType, but the same are used in other
> > projets with no problem
> > 4- The problem is similar with Proof and Process
> > 5- We have tried a PS, distilled it and printed it and... the problem
> > is similar.
> > Finally we have produced the print on the workstation. But we search
> > to fix the problem because the product will be similar the next month.
> > On 30 oct, 16:33, Bill <guillaume.besnier...@gmail.com> wrote:
> > > Mr. Levy-Rossi,
> > > I did not see this problem yet.
> > > Somes questions, however:
> > > * are you using the same InDesign version on your workstation and on
> > > the server?
> > > * how did you install the fonts on the server? With a Windows legacy
> > > workflow (by installing them in C:\Windows\Fonts) or through the
> > > uProduce Dashboard?
> > > * what type of font is it? (TrueType? OpenType? Type 1? Other?)
> > > * have you noticed a difference between Proof and Process on uProduce?
> > > * have you tried to produce some PostScript (instead of PDF) and
> > > either Distill the PostScript, or try to print from PostScript?
> > > On Oct 29, 3:35 pm, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> > > > Hi everyone,
> > > > Does anybody already met this problem?
> > > > PDF processed with Dynamic Print in Indesign are correct. But the same
> > > > campaign in uProduce process incorrect result in PDF.
> > > > The problem is about space between characters (I'm sorry I don't know
> > > > the exactly term in English, in french the term is "approche"). In the
> > > > PDF processed with uProduce the space between the characters are
> > > > reduced, some space characters disappear completely...
> > > > The fonts are correctly installed on uProduce. The only error message
> > > > after process is
> > > > "The design contains overlapping elements whose cumulative area is
> > > > fairly high. This may create printing problems. Try to reduce the
> > > > number of overlapping elements in the design if printing errors
> > > > occur."
> > > > But I have already had this message in other process and never this
> > > > problem.
> > > > Anybody has an idea?
> > No virus found in this incoming message.
> > Checked by AVG -www.avg.com > > Version: 8.5.423 / Virus Database: 270.14.36/2465 - Release Date: 10/30/09
> > 07:52:00
Thanks for your help to try to find the solution. I had hoped that
someone have already met this problem for having a rapid solution. So
I'm going to try Xerox Support...
Wish me good luck!
On 2 nov, 11:47, Bill <guillaume.besnier...@gmail.com> wrote:
> > > Do you have/use extension servers for production? We have seen some odd
> > > behavior with fonts dynamically moving to the extension servers with current
> > > uProduce 4.6.1 (and previous as well).
> > > Behalf Of Denis LEVY-ROSSI
> > > Sent: Friday, October 30, 2009 11:51 AM
> > > To: XMPie Interest Group
> > > Subject: [xmpie-users] Re: Difference between production from indesign and
> > > that from uProduce
> > > Hi Mr. Bill,
> > > Thanks for these investigations...
> > > 1- We're using InDesign CS4 v6.0.4 on workstation and InDesign Server
> > > CS4 on uProduce
> > > 2- The fonts have been installed through uProduce by the dpkg
> > > 3- The fonts are TrueType and OpenType, but the same are used in other
> > > projets with no problem
> > > 4- The problem is similar with Proof and Process
> > > 5- We have tried a PS, distilled it and printed it and... the problem
> > > is similar.
> > > Finally we have produced the print on the workstation. But we search
> > > to fix the problem because the product will be similar the next month.
> > > On 30 oct, 16:33, Bill <guillaume.besnier...@gmail.com> wrote:
> > > > Mr. Levy-Rossi,
> > > > I did not see this problem yet.
> > > > Somes questions, however:
> > > > * are you using the same InDesign version on your workstation and on
> > > > the server?
> > > > * how did you install the fonts on the server? With a Windows legacy
> > > > workflow (by installing them in C:\Windows\Fonts) or through the
> > > > uProduce Dashboard?
> > > > * what type of font is it? (TrueType? OpenType? Type 1? Other?)
> > > > * have you noticed a difference between Proof and Process on uProduce?
> > > > * have you tried to produce some PostScript (instead of PDF) and
> > > > either Distill the PostScript, or try to print from PostScript?
> > > > On Oct 29, 3:35 pm, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> > > > > Hi everyone,
> > > > > Does anybody already met this problem?
> > > > > PDF processed with Dynamic Print in Indesign are correct. But the same
> > > > > campaign in uProduce process incorrect result in PDF.
> > > > > The problem is about space between characters (I'm sorry I don't know
> > > > > the exactly term in English, in french the term is "approche"). In the
> > > > > PDF processed with uProduce the space between the characters are
> > > > > reduced, some space characters disappear completely...
> > > > > The fonts are correctly installed on uProduce. The only error message
> > > > > after process is
> > > > > "The design contains overlapping elements whose cumulative area is
> > > > > fairly high. This may create printing problems. Try to reduce the
> > > > > number of overlapping elements in the design if printing errors
> > > > > occur."
> > > > > But I have already had this message in other process and never this
> > > > > problem.
> > > > > Anybody has an idea?
> > > No virus found in this incoming message.
> > > Checked by AVG -www.avg.com > > > Version: 8.5.423 / Virus Database: 270.14.36/2465 - Release Date: 10/30/09
> > > 07:52:00
Denis-
Are the words like "office" appearing correctly? Or does it merely
write "of ce"? The f and i are merged together to make one character.
If so, it is a "Ligatures" issue. You can disable ligatures in the
paragraph palette "flyout menu".
I have seen your issue several times and it has to do with the fonts
not containing the character set.
Another thing, when you create samples to test on desktop and server
you will want to select more than 10 records so that it will more
closely simulate production.
-ed
On Oct 29, 7:35 am, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> Does anybody already met this problem?
> PDF processed with Dynamic Print in Indesign are correct. But the same
> campaign in uProduce process incorrect result in PDF.
> The problem is about space between characters (I'm sorry I don't know
> the exactly term in English, in french the term is "approche"). In the
> PDF processed with uProduce the space between the characters are
> reduced, some space characters disappear completely...
> The fonts are correctly installed on uProduce. The only error message
> after process is
> "The design contains overlapping elements whose cumulative area is
> fairly high. This may create printing problems. Try to reduce the
> number of overlapping elements in the design if printing errors
> occur."
> But I have already had this message in other process and never this
> problem.
> Denis-
> Are the words like "office" appearing correctly? Or does it merely
> write "of ce"? The f and i are merged together to make one character.
> If so, it is a "Ligatures" issue. You can disable ligatures in the
> paragraph palette "flyout menu".
> I have seen your issue several times and it has to do with the fonts
> not containing the character set.
> Another thing, when you create samples to test on desktop and server
> you will want to select more than 10 records so that it will more
> closely simulate production.
> -ed
> On Oct 29, 7:35 am, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> > Hi everyone,
> > Does anybody already met this problem?
> > PDF processed with Dynamic Print in Indesign are correct. But the same
> > campaign in uProduce process incorrect result in PDF.
> > The problem is about space between characters (I'm sorry I don't know
> > the exactly term in English, in french the term is "approche"). In the
> > PDF processed with uProduce the space between the characters are
> > reduced, some space characters disappear completely...
> > The fonts are correctly installed on uProduce. The only error message
> > after process is
> > "The design contains overlapping elements whose cumulative area is
> > fairly high. This may create printing problems. Try to reduce the
> > number of overlapping elements in the design if printing errors
> > occur."
> > But I have already had this message in other process and never this
> > problem.
I supplement this discussion to confirm you that problem was resolved
with the help of the XEROX support.
Problem was really an error of beginner(!). The font used in the
document was not uploaded on the uProduce Dashboard in spite of the
use of CPKG.
However a question remains: why uProduce did not signal us the absence
of this police at the time of production as he makes it to us
habitually by a Job Message? XEROX confirmed me that they're going to
investigate on this phenomenon...
On 4 nov, 15:32, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> We have tried to deactivate Ligatures option (in character palette),
> but the result is similar.
> I don't think it's a problem with the font, It's a current font that
> we're using in other projets without problem.
> I'm OK with you when you say that samples must be created with more
> than 10 records. I think it's exactly more than 25 to obtain correct
> result.
> On 2 nov, 17:59, ed kotnik <ekot...@gmail.com> wrote:
> > Denis-
> > Are the words like "office" appearing correctly? Or does it merely
> > write "of ce"? The f and i are merged together to make one character.
> > If so, it is a "Ligatures" issue. You can disable ligatures in the
> > paragraph palette "flyout menu".
> > I have seen your issue several times and it has to do with the fonts
> > not containing the character set.
> > Another thing, when you create samples to test on desktop and server
> > you will want to select more than 10 records so that it will more
> > closely simulate production.
> > -ed
> > On Oct 29, 7:35 am, Denis LEVY-ROSSI <synedi...@gmail.com> wrote:
> > > Hi everyone,
> > > Does anybody already met this problem?
> > > PDF processed with Dynamic Print in Indesign are correct. But the same
> > > campaign in uProduce process incorrect result in PDF.
> > > The problem is about space between characters (I'm sorry I don't know
> > > the exactly term in English, in french the term is "approche"). In the
> > > PDF processed with uProduce the space between the characters are
> > > reduced, some space characters disappear completely...
> > > The fonts are correctly installed on uProduce. The only error message
> > > after process is
> > > "The design contains overlapping elements whose cumulative area is
> > > fairly high. This may create printing problems. Try to reduce the
> > > number of overlapping elements in the design if printing errors
> > > occur."
> > > But I have already had this message in other process and never this
> > > problem.
|
