Purchased XMING - No activation code?

[Chris]

Hello!

In the last week I bought a lincense for xming pro (paid via paypal).

Until now I haven't received no single confirmation and NO activation
code which makes me feel uncomfortable. I sent an email to the
support, but unfortunately there was no answer neither.

Whats going on? Anyone with the same problems?

best regards

Christian

[Bruno Friedmann]

Hi Chris,

This strange, I've bought 2 licences yesterday and it work like a charm.
Have got the confirmation within 10 minutes from paypal & xing.

2 minutes later I've got my serial number.

What strange in your case is that you don't receive the ticket from paypal.
Did you check if you have a transaction inside your paypal account ?
(In my case the transaction was here 60 secondes after the payment)
I suspect a dead timeout or whatever if you doesn't have the paypal
transaction
sure xmind doesn't have also a trace.

Sorry if this is not "good" news for you.

Bruno

[Chris]

Hi!

Hmm, at least I am please that XMIND does provide the license codes
and that there is just some problem in my case ;)

..and yes, I got the Paypal mail including the Transaction Code
Directly after the payment was made.

Hmm, strage, I still hope that XMIND will Answer my support inquiry.

Best,

Christian

[stephen zhu]

Hi Chris

Normally, XMIND sends the serial number automatically after purchase. If you can not find that email, you should supply your transaction code to XMIND LTD (sup...@xmind.org, or  sa...@xmind.org) to ask the reason and your serial number.

Best,

Stephen

--
=========
Skype: stephen0928

[Chris]

Dear Stephen, thank you very much for your answer.

That is exactly what I did, but I haven't received an answer yet...

Regards
Christian

On 20 Jul., 03:52, "stephen zhu" <stephen0928....@gmail.com> wrote:
> Hi Chris
>
> Normally, XMIND sends the serial number automatically after purchase. If you
> can not find that email, you should supply your transaction code to XMIND

> LTD (supp...@xmind.org, or  sa...@xmind.org) to ask the reason and your

[Chris]

Hello!

- Issue solved -

Stephen just contacted me via Skype and he was able so tolve my
problem!

Great Service, thank you very much!

(The E-Mail was sent to me, however it never reached my inbox, most
probably it is blocked by our spam filter...)

Best regards

Happily,

Chris

[stephen zhu]

you'd better to contact sup...@xmind.net

On May 9, 2013 1:29 PM, <oth...@gmail.com> wrote:

My case is a little different. The subscription code was sento to a former email but I deactivated it some time ago. Now I've another email and I need another subscription code or may money back. Glad you made it.

Othelo

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