webos_rbtwhiz

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Welcome to the webos_rbtwhiz Google Groups Page!

This group serves as the discussion component of the Support Site. It was created, and is maintained, by Rob Whisenant (aka "rbtwhiz"). It exists for the sole and specific purpose of providing me (Rob) with a means to interact with users of the HP webOS™ applications I develop. Why a Google Group instead of email or phone support? Well, for starters, I'm a one-man-show... That aside, I feel that this approach is more collaborative. I am a firm believer in the idea that none of us is as smart as all of us, and that great ideas come through discussions; often involving multiple people.

Most information can be found within the Quick Help portion of the application on the device, or by visiting the Overview section on the Support Site. Please have a look at existing discussion threads to see if an answer to a question you may have is already answered. Feel free to post in current threads or start a new one if a suitable thread has not been created. Please keep discussions relevant to the purpose of this group... spam sucks regardless of where it comes from.

Membership to this group is a privilege, not a right. As such, I have a couple basic rules that I ask members to abide by so that the experience is good for all involved.
  • Treat the other members of this group with courtesy and respect.
  • This is not a war zone.. don't treat it like one. I'm sure you have plenty of reasons to love your OS/Platform of choice, and despise the rest, but this is not the place to discuss it.
  • As human beings, it is inevitable that [we] will disagree about one thing or another, given enough time. In the event that there is a disagreement between you and another member, be civil and do not degrade into personal attacks.
  • If you have anything negative to say about the software I develop (or anything else for that matter) do not be rude or obnoxious about it. Constructive criticism goes a long way, and I do appreciate your feedback. I will not, however, tolerate trolling of any kind. All software has problems. I am doing my best to provide quality software. I would never intentionally do anything to annoy anyone.
  • Please be patient if my responses seem slow at times. I am committed to the software I develop and to users of it. I am also, however, developing these applications in my "spare" time. I hold a full-time position as a Designer/Engineer with a 3D software development company and there may be times that I am completely swamped at work, and simply don't have enough time to work on issues that may arise.
Failure to adhere to the basic rules outlined above may force me take action in order to keep the peace. I am a developer, not your babysitter or your parents, and I will not tolerate tantrums.

My main focus here is to develop useful applications for webOS™, and to involve users of those applications in the process... anything else is a distraction.

IMPORTANT: If you find yourself in a situation, now or in the future, where you didn't export your data prior to an update and for whatever reason cannot successfully launch the app, you can head over to the USB Backup page on the Support Site for instructions on how to salvage the database file that holds your data (provided you haven't deleted the app - deleting the app deletes its database).

Palm, Pre, Pixi and webOS are trademarks or registered trademarks of Palm, Inc., a subsidiary of Hewlett-Packard Development Company. All other brand and product names are or may be trademarks of their respective owners.