Or for a quick one-off hack, you could try this out (note that you might not need to require win32ole since I think Watir already does that for you):
require 'win32ole'
wsh = WIN32OLE.new('Wscript.Shell')
wsh.SendKeys("+ ") # SHIFT+SPACE
...although if send_keys is not working, I don't know if this will either.
Here's some more info on the WSH SendKeys method, in case it actually works here and you want to know more: