VU Is not answering my mails while I am Overseas Student!!!

[mc100404337 Akhtar Niaz]

Can anybody help me how to access VU, they never respond to my mails for my Fees issue. I've paid the fees but still is in Balance!!!!! 

[mc100400675 Samblina Badar]

Mr.akhtar.same issue is with me and my sis.problem is in Vu server.i have also make calls to vu and sent emails but still no response nd m recieving warning msgs..u have to email to this id maste...@vu.edu.pk with attached scanned copy of ur fee voucher nd make calls to VU account department tomorrow to remind them to solve ur fee issue.

On Sun, Feb 13, 2011 at 8:18 PM, mc100404337 Akhtar Niaz <mc100...@vu.edu.pk> wrote:

Can anybody help me how to access VU, they never respond to my mails for my Fees issue. I've paid the fees but still is in Balance!!!!! 

--
--
Please visit www.vuzs.net For Current & Old Papers, Quizzes, Assignments and study material.
--
You received this message because you are subscribed to the Google
Groups "vuZs" group.
--
To post a new message on this group, send email to vu...@googlegroups.com
--
Message Posting Rules: http://groups.google.com/group/vuZs/web/vuzs-basic-rules-for-posting-messages
--
To unsubscribe from this group, send email to vuZs+uns...@googlegroups.com
--
For more info, visit the main page of vuZs group at http://groups.google.com/group/vuZs
--
To join this group Send blank email from your virtual university email address to
vuZs+su...@googlegroups.com
or visit
http://groups.google.com/group/vuZs/subscribe?hl=en

[mc100404337 Akhtar Niaz]

Dear Samblina, I've suffering for this probe. I've sent my Receipt Voucher through TCS to VU and also have been sending both the TCS Receipt and the Standard Chartered Receipt Voucher but have still this probe. My brother also called them from pk but they say we will do it. Can you tell me did you solve your problem or till now is the same?

[Uthman Siddiq]

Dear Akhter,

Be patient, I am also an overseas student too.
My fees was cleared after a complete month & within this period several emails were sent to different addresses but no reply.

Upload your scanned voucher in your LMS & also mail it to

maste...@vu.edu.pk
Overse...@vu.edu.pk

Uthman Siddiq

On Sun, Feb 13, 2011 at 6:18 PM, mc100404337 Akhtar Niaz <mc100...@vu.edu.pk> wrote:

Can anybody help me how to access VU, they never respond to my mails for my Fees issue. I've paid the fees but still is in Balance!!!!! 

--

[mc100404337 Akhtar Niaz]

Thank for sharing the two IDs and your time. But I've my email sent to the very same IDs many times and am sending time and again but still no reply. I know not how they call it Virtual University. I am like complaining against their System and specially for Overseas. Today I could not attempt my Paper even because I could not be connected to the Server. Alas!

[Uthman Siddiq]

1- Yes they never answered any of my mails even but you be on the safe side by uploading the voucher in your LMS & sending them a copy via email

& why did you TCS it, was it BANK DRAFT or a BANK TRANSFER.

2- In case you face any problem within your upcoming papers immediately send an email to exams_...@vu.edu.pk

The sharer of this email also describes her experience with VU's IT personnel as below.

"This is what i received from them today:

"Dear Student,

According to the issued you faced during the overseas examination demo
testing,

We want to monitor your system; So that you can attempt your papers
without
any difficulty.
Therefore please give us your Team Viewer ID and Password.

Regards,

Exams Support Team
Virtual University of Pakistan"


I provided them with them and and they looked around at the properties
of my computer and after that they had a look at the the control panel
and went thorough the list of the installed programs to make sure that
i had all the required programs and next he asked me questions about
my internet connection.
Also i asked him why the webcam stopped working to which he said it is
very IMP. to note not to end task while attempting the paper! i asked
what about if the system doesn't respond and he was like you need to
ask the examiner before doing that. I told him the whole exam software
hangs up and does not respond to which i didn't understand what he
said but he gave another email address saying that if there is any
problem then overseas students should contact immediately which is:

exams_...@vu.edu.pk

He said that they will be checking it min. by min. in case students
have any problems.

Also since he was not able to find any problem with my system, he
asked me what my net speed was which is 512 kbps to which he said was
fine. He said slow internet was the only reason he could see why a
problem of such sort could be occurring. (by the way he said i should
be using DSL as opposed to Wi Fi to attempt the papers as it can
affect the speed) and that was the only thing he could say.

That was the conversation that i had with the IT personnel from the
Virtual University.

Tomorrow is the first exam. Best of luck to all the students! esp. all
the overseas students with the exam software issues coming up.
Hopefully these exams will be better than the midterms!

regards,

Ayesha Nasir"

Regards,

[bc100402545 Azeem Ishaq]

Salam,

Well, I clear with VU before sending the Fee of first semester that it is possible for me to submit the fee in Rupees instead of dollars at the current exchange rate and they said yes u can, so I send the money to my brother and he submit the fee in Pak Rupees in the mentioned bank and its done without problem.

ALLAH hafiz

[mc100404337 Akhtar Niaz]

Dear Azeem, I did the same that my brother paid money in Standard Chartered and send the Draft to VU through TCS and I uploaded here as well but still  my Fee is  in pending and in balance. I know not whom should we contact directly to solve the probe. Anyhow, Thanks for sharing your views and I'll not give up my level best to finish it up to the roots and be careful to the next. Much Obliged! Akhtar Niaz

[mc100404337 Akhtar Niaz]

Look Dear Uthman Siddiq, First let me Thank You for your time. 

I TCS it because it was a Bank Draft and VU told me after a long time to Expedite and I did the same, at the same time I've uploaded the Two (Bank Draft & Receipt Voucher) to my LMS even in different picture formates but no answer till now. Even yesterday I've dispatched my mails two times. 

Regarding my exam, I received the msg that "Your system did not respond to the server. Try Again" and down was written "Resume" and thus sometimes my Laptop hanged because of the software I had it installed. I tried on PC but still had the same probe. Can you give me some information if I can reappear for this paper or what have I to do apart from sending mail to the exam_s...@vu.edu.pk I'll be looking forward to hearing you soon. Much Obliged! Akhtar Niaz

[Uthman Siddiq]

Dear Akhtar,

Why do you choose the long step to pay your dues, just pay it via bank transfer, upload the voucher or email them & you are done.

Secondly I cannot comment if you would be able to reappear in the missed paper or not. Send an email to resche...@vu.edu.pk, overse...@vu.edu.pk & don't forget to cc your mail to rec...@vu.edu.pk
Your case can only be strong if you have screen shots for the problem you were facing.

Note: You won't be able to log-in 15 minutes past your paper time because they added an automatic blocking feature in the software.
 

Uthman Siddiq

[NaBy]

hey bro n sis...im also overseas student and was facing same prob....jus do simple thing which i did,

just send mail to rector as well fee dept along with to registrar...ur prob will inshall b solved...

[mc100404337 Akhtar Niaz]

Dear Uthman Siddiq, Actually I was out of date to pay it and was in hurry to do it so I could not do it from here as it was a long process to send it from here so, I send it to pk to my brother and he paid it there through Standard Chartered. And dear I've uploaded and mailed many times but still I am not done but I hope. Hum sab Umeed se hain :). 

Secondly very thankful to provide me some tips like emails, specially not to forget for CC and I had not the least IDEA to snap the screen otherwise I would have it many. But Let me do it next time if happened again. 
I tried more than six times my Login attempts were 6 and still I could open my Login but I could not be confirmed to be present in paper. I sent email to the Support Team and Overseas Team and to the Rescheduling Team If I can reappear for the paper. Looking forward for their reply what is their say. 

Best Wishes!

Akhtar Niaz

[Uthman Siddiq]

Dear Akhter,

Just transfer your money via bank to their account & upload the voucher, this is much easier than making an overdraft & sending it either from abroad or Pakistan to VU.
With due respect, we surely face problems when things are left for the last moment.

Best of luck for upcoming exams.

Uthman Siddiq

[mc100404337 Akhtar Niaz]

Well dear Hafeez, I've it done but let me do all the methods from the beginning once more. Where have you been as Overseas?

[mc100200534 Sohail Akhtar]

thanks to you

[mc100404539 Muhammad Junaid]

=====================================
======================================
ANYWAY same is the case with me
nobody can solve.
everyone in VU is playing politics
=======================================
======================================
=====================================
====================================
===================================

On 2/14/11, Uthman Siddiq <mc100...@vu.edu.pk> wrote:
> *Dear Akhtar,

>
> Why do you choose the long step to pay your dues, just pay it via bank
> transfer, upload the voucher or email them & you are done.
>
> Secondly I cannot comment if you would be able to reappear in the missed

> paper or not. Send an email to **resche...@vu.edu.pk,

> overse...@vu.edu.pk & don't forget to cc your mail to rec...@vu.edu.pk
> Your case can only be strong if you have screen shots for the problem you
> were facing.

> **

> Note: You won't be able to log-in 15 minutes past your paper time because
> they added an automatic blocking feature in the software.
>

> *

> Uthman Siddiq
>
>
>
> On Mon, Feb 14, 2011 at 6:44 PM, mc100404337 Akhtar Niaz <
> mc100...@vu.edu.pk> wrote:
>
>> Look Dear Uthman Siddiq, First let me Thank You for your time.
>> I TCS it because it was a Bank Draft and VU told me after a long time
>> to Expedite and I did the same, at the same time I've uploaded the Two
>> (Bank
>> Draft & Receipt Voucher) to my LMS even in different picture formates but
>> no
>> answer till now. Even yesterday I've dispatched my mails two times.
>>
>> Regarding my exam, I received the msg that "Your system did not respond to
>> the server. Try Again" and down was written "Resume" and thus sometimes my
>> Laptop hanged because of the software I had it installed. I tried on PC
>> but
>> still had the same probe. Can you give me some information if I can
>> reappear
>> for this paper or what have I to do apart from sending mail to the
>> exam_s...@vu.edu.pk I'll be looking forward to hearing you soon. Much
>> Obliged! Akhtar Niaz
>>
>>
>> On Mon, Feb 14, 2011 at 9:51 AM, Uthman Siddiq
>> <mc100...@vu.edu.pk>wrote:
>>

>>> *1- Yes they never answered any of my mails even but you be on the safe

>>> side by uploading the voucher in your LMS & sending them a copy via email

>>> *
>>> ***& why did you TCS it, was it BANK DRAFT or a BANK TRANSFER.
>>> *
>>> *
>>> *
>>> ***2- In case you face any problem within your upcoming papers
>>> immediately send an email to exams_...@vu.edu.pk*
>>> *
>>> *
>>> *The sharer of this email also describes her experience with VU's IT
>>> personnel as below.*

>>>
>>> "This is what i received from them today:
>>>
>>> "Dear Student,
>>>
>>> According to the issued you faced during the overseas examination demo
>>> testing,
>>>
>>> We want to monitor your system; So that you can attempt your papers
>>> without
>>> any difficulty.
>>> Therefore please give us your Team Viewer ID and Password.
>>>
>>> Regards,
>>>
>>> Exams Support Team
>>> Virtual University of Pakistan"
>>>
>>>
>>> I provided them with them and and they looked around at the properties
>>> of my computer and after that they had a look at the the control panel
>>> and went thorough the list of the installed programs to make sure that
>>> i had all the required programs and next he asked me questions about
>>> my internet connection.
>>> Also i asked him why the webcam stopped working to which he said it is
>>> very IMP. to note not to end task while attempting the paper! i asked
>>> what about if the system doesn't respond and he was like you need to
>>> ask the examiner before doing that. I told him the whole exam software
>>> hangs up and does not respond to which i didn't understand what he
>>> said but he gave another email address saying that if there is any
>>> problem then overseas students should contact immediately which is:
>>>
>>> exams_...@vu.edu.pk
>>>

>>> *He said that they will be checking it min. by min. in case students
>>> have any problems.*

>>>>> *Dear Akhter,

>>>>>
>>>>> Be patient, I am also an overseas student too.
>>>>> My fees was cleared after a complete month & within this period several
>>>>> emails were sent to different addresses but no reply.
>>>>>
>>>>> Upload your scanned voucher in your LMS & also mail it to
>>>>>

>>>>> **
>>>>> maste...@vu.edu.pk
>>>>> Overse...@vu.edu.pk*

[mc100402396 Ghulam Dustagir]

Dear Akhtar,

 

I am from UAE, the same problem i have faced, but i have sent scanned copy again and again (almost 7times) to

regi...@vu.edu.pk; over...@vu.edu.pk; app...@vu.edu.pk; acco...@vu.edu.pk

 

At the end just 4 weeks before i account book updated. Now its ok.

So keep trying sending email to above email addresses again and again.

 

Best Regards

G.Dastagir

On Sun, Feb 13, 2011 at 7:18 PM, mc100404337 Akhtar Niaz <mc100...@vu.edu.pk> wrote:

Can anybody help me how to access VU, they never respond to my mails for my Fees issue. I've paid the fees but still is in Balance!!!!! 

--

[Naveed Hussain]

AOA,

I am also facing the same problem, but I think our fee has been
submitted and accepted by VU because our LMS accounts are working (not
blocked by VU). So need not to worried about, their system might be
in mess these days.

Regards,

M Naveed Hussain,

[mc100402650 Iram Shafique]

but ab mai ny apna kam kar wadia hn bs dua kary k mary securiti mil
jay transfer ho jay bank mai