Many of our users have asked for more data about products -- content,
preparation instructions, etc.
We are delighted to announce several changes in Digit-Eyes:
a) After a successful scan, Digit-Eyes will now display the extended
information about the product. Depending on what the manufacturer
discloses, this may include ingredients, preparation instructions and
more. Furthermore, you still have the ability to search Google with a
single click or to access price comparison engines with one click.
b) The product can now be purchased as separate elements. If you
only want to read code 3-of-9 inventory labels, the cost is just
$1.99. If you want to create and record audio labels (washable or
printed), the cost is $9.99. If you want just the UPC / EAN feature,
that is $9.99 as well.
c) The price of the entire product suite is reduced to $19.99 for all
features.
If you already own the product, the upgrade to include extended
information is free.
We've also added the ability to use the "shake" gesture to start and
stop recording and added an option to fast forward through a
recording.
Is this useful? Not all of the 26 million items in the database have
extended information, but many do and the database grows daily!
Using the more information feature to scan our favorite object in
the lab pool (a can of spam), we were able to find that the Spam is
supposed to be cut into six slices. Each slice has 180 calories, 140
of which are from fat. The instructions from the folks at Hormel,
however, seem a little incomplete. Their preparation instructions
recommend frying the Spam, but dont say at what point in the process
you should contact your cardiologist. At any rate, it is nice that
you can now find all this out with a single click after scanning with
Digit-Eyes.
Hey There Nancy and DigitEyes folks, Thanks for paying attention to user feedback and for creating these pricing options. Really nicely done! Many thanks! To the rest, apologies for sending a post that doesn't further the discussion, but sometimes it's nice to publicly acknowledge folks when they are really taking seriously customer feedback. Lisa
-----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Nancy M Sent: Wednesday, April 18, 2012 8:20 PM To: VIPhone Subject: More product data, lower cost for Digit-Eyes
Many of our users have asked for more data about products -- content, preparation instructions, etc.
We are delighted to announce several changes in Digit-Eyes: a) After a successful scan, Digit-Eyes will now display the extended information about the product. Depending on what the manufacturer discloses, this may include ingredients, preparation instructions and more. Furthermore, you still have the ability to search Google with a single click or to access price comparison engines with one click. b) The product can now be purchased as separate elements. If you only want to read code 3-of-9 inventory labels, the cost is just $1.99. If you want to create and record audio labels (washable or printed), the cost is $9.99. If you want just the UPC / EAN feature, that is $9.99 as well. c) The price of the entire product suite is reduced to $19.99 for all features.
If you already own the product, the upgrade to include extended information is free.
We've also added the ability to use the "shake" gesture to start and stop recording and added an option to fast forward through a recording.
Is this useful? Not all of the 26 million items in the database have extended information, but many do and the database grows daily!
Using the "more information" feature to scan our favorite object in the lab pool (a can of spam), we were able to find that the Spam is supposed to be cut into six slices. Each slice has 180 calories, 140 of which are from fat. The instructions from the folks at Hormel, however, seem a little incomplete. Their preparation instructions recommend frying the Spam, but don't say at what point in the process you should contact your cardiologist. At any rate, it is nice that you can now find all this out with a single click after scanning with Digit-Eyes.
-- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
These seem like good changes. I would suggest adding rewind along with fast forward, as if you're listening to preparation instructions, you may well want to be able to back up and hear something again.
Best, Anna
Sent from my iPhone
On Apr 18, 2012, at 8:19 PM, Nancy M <nmira...@gmail.com> wrote:
> Many of our users have asked for more data about products -- content, > preparation instructions, etc.
> We are delighted to announce several changes in Digit-Eyes: > a) After a successful scan, Digit-Eyes will now display the extended > information about the product. Depending on what the manufacturer > discloses, this may include ingredients, preparation instructions and > more. Furthermore, you still have the ability to search Google with a > single click or to access price comparison engines with one click. > b) The product can now be purchased as separate elements. If you > only want to read code 3-of-9 inventory labels, the cost is just > $1.99. If you want to create and record audio labels (washable or > printed), the cost is $9.99. If you want just the UPC / EAN feature, > that is $9.99 as well. > c) The price of the entire product suite is reduced to $19.99 for all > features.
> If you already own the product, the upgrade to include extended > information is free.
> We've also added the ability to use the "shake" gesture to start and > stop recording and added an option to fast forward through a > recording.
> Is this useful? Not all of the 26 million items in the database have > extended information, but many do and the database grows daily!
> Using the more information feature to scan our favorite object in > the lab pool (a can of spam), we were able to find that the Spam is > supposed to be cut into six slices. Each slice has 180 calories, 140 > of which are from fat. The instructions from the folks at Hormel, > however, seem a little incomplete. Their preparation instructions > recommend frying the Spam, but dont say at what point in the process > you should contact your cardiologist. At any rate, it is nice that > you can now find all this out with a single click after scanning with > Digit-Eyes.
> -- > You received this message because you are subscribed to the "VIPhone" Google Group. > To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com. > For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
The preparation instructions from the manufacturer are written and
then voiced with VoiceOver, so you can currently move backwards or
forwards by just dragging your finger up and down the screen to guide
VoiceOver.
N
On Apr 18, 8:53 pm, Woody Anna Dresner <wadres...@att.net> wrote:
> These seem like good changes. I would suggest adding rewind along with fast forward, as if you're listening to preparation instructions, you may well want to be able to back up and hear something again.
> Best,
> Anna
> Sent from my iPhone
> On Apr 18, 2012, at 8:19 PM, Nancy M <nmira...@gmail.com> wrote:
> > Many of our users have asked for more data about products -- content,
> > preparation instructions, etc.
> > We are delighted to announce several changes in Digit-Eyes:
> > a) After a successful scan, Digit-Eyes will now display the extended
> > information about the product. Depending on what the manufacturer
> > discloses, this may include ingredients, preparation instructions and
> > more. Furthermore, you still have the ability to search Google with a
> > single click or to access price comparison engines with one click.
> > b) The product can now be purchased as separate elements. If you
> > only want to read code 3-of-9 inventory labels, the cost is just
> > $1.99. If you want to create and record audio labels (washable or
> > printed), the cost is $9.99. If you want just the UPC / EAN feature,
> > that is $9.99 as well.
> > c) The price of the entire product suite is reduced to $19.99 for all
> > features.
> > If you already own the product, the upgrade to include extended
> > information is free.
> > We've also added the ability to use the "shake" gesture to start and
> > stop recording and added an option to fast forward through a
> > recording.
> > Is this useful? Not all of the 26 million items in the database have
> > extended information, but many do and the database grows daily!
> > Using the more information feature to scan our favorite object in
> > the lab pool (a can of spam), we were able to find that the Spam is
> > supposed to be cut into six slices. Each slice has 180 calories, 140
> > of which are from fat. The instructions from the folks at Hormel,
> > however, seem a little incomplete. Their preparation instructions
> > recommend frying the Spam, but dont say at what point in the process
> > you should contact your cardiologist. At any rate, it is nice that
> > you can now find all this out with a single click after scanning with
> > Digit-Eyes.
> > --
> > You received this message because you are subscribed to the "VIPhone" Google Group.
> > To search the VIPhone public archive, visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > To post to this group, send email to viphone@googlegroups.com.
> > To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com.
> > For more options, visit this group athttp://groups.google.com/group/viphone?hl=en.
> Many of our users have asked for more data about products -- content, > preparation instructions, etc.
> We are delighted to announce several changes in Digit-Eyes: > a) After a successful scan, Digit-Eyes will now display the extended > information about the product. Depending on what the manufacturer > discloses, this may include ingredients, preparation instructions and > more. Furthermore, you still have the ability to search Google with a > single click or to access price comparison engines with one click. > b) The product can now be purchased as separate elements. If you > only want to read code 3-of-9 inventory labels, the cost is just > $1.99. If you want to create and record audio labels (washable or > printed), the cost is $9.99. If you want just the UPC / EAN feature, > that is $9.99 as well. > c) The price of the entire product suite is reduced to $19.99 for all > features.
> If you already own the product, the upgrade to include extended > information is free.
> We've also added the ability to use the "shake" gesture to start and > stop recording and added an option to fast forward through a > recording.
> Is this useful? Not all of the 26 million items in the database have > extended information, but many do and the database grows daily!
> Using the more information feature to scan our favorite object in > the lab pool (a can of spam), we were able to find that the Spam is > supposed to be cut into six slices. Each slice has 180 calories, 140 > of which are from fat. The instructions from the folks at Hormel, > however, seem a little incomplete. Their preparation instructions > recommend frying the Spam, but dont say at what point in the process > you should contact your cardiologist. At any rate, it is nice that > you can now find all this out with a single click after scanning with > Digit-Eyes.
> -- > You received this message because you are subscribed to the "VIPhone" Google Group. > To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com. > For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
We have roughly a million codes for the UK and some very enthusiastic
users in that part of the world.
You should start by using the website www.digit-eyes.com Make a
free account, log in and use the tutorials, printing the three
instruction sheets and walking through it step by step:
> I've never used the product before so any tips would be helpful.
> Thank you.
> Kawal.
> On 19 Apr 2012, at 02:19 AM, Nancy M <nmira...@gmail.com> wrote:
> > Many of our users have asked for more data about products -- content,
> > preparation instructions, etc.
> > We are delighted to announce several changes in Digit-Eyes:
> > a) After a successful scan, Digit-Eyes will now display the extended
> > information about the product. Depending on what the manufacturer
> > discloses, this may include ingredients, preparation instructions and
> > more. Furthermore, you still have the ability to search Google with a
> > single click or to access price comparison engines with one click.
> > b) The product can now be purchased as separate elements. If you
> > only want to read code 3-of-9 inventory labels, the cost is just
> > $1.99. If you want to create and record audio labels (washable or
> > printed), the cost is $9.99. If you want just the UPC / EAN feature,
> > that is $9.99 as well.
> > c) The price of the entire product suite is reduced to $19.99 for all
> > features.
> > If you already own the product, the upgrade to include extended
> > information is free.
> > We've also added the ability to use the "shake" gesture to start and
> > stop recording and added an option to fast forward through a
> > recording.
> > Is this useful? Not all of the 26 million items in the database have
> > extended information, but many do and the database grows daily!
> > Using the more information feature to scan our favorite object in
> > the lab pool (a can of spam), we were able to find that the Spam is
> > supposed to be cut into six slices. Each slice has 180 calories, 140
> > of which are from fat. The instructions from the folks at Hormel,
> > however, seem a little incomplete. Their preparation instructions
> > recommend frying the Spam, but dont say at what point in the process
> > you should contact your cardiologist. At any rate, it is nice that
> > you can now find all this out with a single click after scanning with
> > Digit-Eyes.
> > --
> > You received this message because you are subscribed to the "VIPhone" Google Group.
> > To search the VIPhone public archive, visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > To post to this group, send email to viphone@googlegroups.com.
> > To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com.
> > For more options, visit this group athttp://groups.google.com/group/viphone?hl=en.
Yes, it is designed to be accessible -- most of our testers, however,
used Jaws and some of the features are designed to be particularly
simple for that product (like jumping from title to title). If you
have any problems, however, please do let us know so we can fix them!
N
On Apr 19, 5:35 am, Kawal Gucukoglu <kawa...@me.com> wrote:
Okay, I'm sold. I'll have to wait till I get a propper case as the one
I have now is for the 4 and covers the camera. But I have been on the
lookout for an app that will tell me ingreedient and callory
information. Thank you so much. Refresh my memory, does the app tell
you when it sees a barcode? I though it did. Thanks.
Holly
> Okay, I'm sold. I'll have to wait till I get a propper case as the one
> I have now is for the 4 and covers the camera. But I have been on the
> lookout for an app that will tell me ingreedient and callory
> information. Thank you so much. Refresh my memory, does the app tell
> you when it sees a barcode? I though it did. Thanks.
> Holly
---- Original Message ---- From: "Kawal Gucukoglu" <kawa...@me.com> To: <viphone@googlegroups.com> Sent: Thursday, April 19, 2012 9:47 AM Subject: Re: More product data, lower cost for Digit-Eyes
> Hello Nancy.
> I am buying Digitise today. I live in the UK.
> I've never used the product before so any tips would be > helpful.
> Thank you.
> Kawal.
> On 19 Apr 2012, at 02:19 AM, Nancy M <nmira...@gmail.com> > wrote:
> > Many of our users have asked for more data about > > products -- content, > > preparation instructions, etc.
> > We are delighted to announce several changes in > > Digit-Eyes: > > a) After a successful scan, Digit-Eyes will now > > display the extended > > information about the product. Depending on what the > > manufacturer > > discloses, this may include ingredients, preparation > > instructions and > > more. Furthermore, you still have the ability to > > search Google with a > > single click or to access price comparison engines with > > one click. > > b) The product can now be purchased as separate > > elements. If you > > only want to read code 3-of-9 inventory labels, the > > cost is just $1.99. If you want to create and record > > audio labels (washable or > > printed), the cost is $9.99. If you want just the UPC > > / EAN feature, > > that is $9.99 as well. > > c) The price of the entire product suite is reduced to > > $19.99 for all > > features.
> > If you already own the product, the upgrade to include > > extended > > information is free.
> > We've also added the ability to use the "shake" gesture > > to start and > > stop recording and added an option to fast forward > > through a > > recording.
> > Is this useful? Not all of the 26 million items in > > the database have > > extended information, but many do and the database > > grows daily!
> > Using the "more information" feature to scan our > > favorite object in > > the lab pool (a can of spam), we were able to find that > > the Spam is > > supposed to be cut into six slices. Each slice has 180 > > calories, 140 > > of which are from fat. The instructions from the folks > > at Hormel, > > however, seem a little incomplete. Their preparation > > instructions > > recommend frying the Spam, but don't say at what point > > in the process > > you should contact your cardiologist. At any rate, it > > is nice that > > you can now find all this out with a single click after > > scanning with > > Digit-Eyes.
> > -- > > You received this message because you are subscribed to > > the "VIPhone" Google Group. > > To search the VIPhone public archive, visit > > http://www.mail-archive.com/viphone@googlegroups.com/. > > To post to this group, send email to > > viphone@googlegroups.com. > > To unsubscribe from this group, send email to > > viphone+unsubscribe@googlegroups.com. > > For more options, visit this group at > > http://groups.google.com/group/viphone?hl=en.
> -- > You received this message because you are subscribed to > the "VIPhone" Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to > viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscribe@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en.
> I shall be interested in how you get on and whether you are able to utilise the databases used here in the UK.
> -- > Carol P > ---- Original Message ---- > From: "Kawal Gucukoglu" <kawa...@me.com> > To: <viphone@googlegroups.com> > Sent: Thursday, April 19, 2012 9:47 AM > Subject: Re: More product data, lower cost for Digit-Eyes
>> Hello Nancy.
>> I am buying Digitise today. I live in the UK.
>> I've never used the product before so any tips would be >> helpful.
>> Thank you.
>> Kawal.
>> On 19 Apr 2012, at 02:19 AM, Nancy M <nmira...@gmail.com> >> wrote:
>> > Many of our users have asked for more data about >> > products -- content, >> > preparation instructions, etc.
>> > We are delighted to announce several changes in >> > Digit-Eyes: >> > a) After a successful scan, Digit-Eyes will now >> > display the extended >> > information about the product. Depending on what the >> > manufacturer >> > discloses, this may include ingredients, preparation >> > instructions and >> > more. Furthermore, you still have the ability to >> > search Google with a >> > single click or to access price comparison engines with >> > one click. >> > b) The product can now be purchased as separate >> > elements. If you >> > only want to read code 3-of-9 inventory labels, the >> > cost is just $1.99. If you want to create and record >> > audio labels (washable or >> > printed), the cost is $9.99. If you want just the UPC >> > / EAN feature, >> > that is $9.99 as well. >> > c) The price of the entire product suite is reduced to >> > $19.99 for all >> > features.
>> > If you already own the product, the upgrade to include >> > extended >> > information is free.
>> > We've also added the ability to use the "shake" gesture >> > to start and >> > stop recording and added an option to fast forward >> > through a >> > recording.
>> > Is this useful? Not all of the 26 million items in >> > the database have >> > extended information, but many do and the database >> > grows daily!
>> > Using the "more information" feature to scan our >> > favorite object in >> > the lab pool (a can of spam), we were able to find that >> > the Spam is >> > supposed to be cut into six slices. Each slice has 180 >> > calories, 140 >> > of which are from fat. The instructions from the folks >> > at Hormel, >> > however, seem a little incomplete. Their preparation >> > instructions >> > recommend frying the Spam, but don't say at what point >> > in the process >> > you should contact your cardiologist. At any rate, it >> > is nice that >> > you can now find all this out with a single click after >> > scanning with >> > Digit-Eyes.
>> > -- >> > You received this message because you are subscribed to >> > the "VIPhone" Google Group. >> > To search the VIPhone public archive, visit >> > http://www.mail-archive.com/viphone@googlegroups.com/. >> > To post to this group, send email to >> > viphone@googlegroups.com. >> > To unsubscribe from this group, send email to >> > viphone+unsubscribe@googlegroups.com. >> > For more options, visit this group at >> > http://groups.google.com/group/viphone?hl=en.
>> -- >> You received this message because you are subscribed to >> the "VIPhone" Google Group. >> To search the VIPhone public archive, visit >> http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to >> viphone@googlegroups.com. >> To unsubscribe from this group, send email to >> viphone+unsubscribe@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/viphone?hl=en.
> -- > You received this message because you are subscribed to the "VIPhone" Google Group. > To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com. > For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
----- Original Message ----- From: "Nancy M" <nmira...@gmail.com> To: "VIPhone" <viphone@googlegroups.com> Sent: Thursday, April 19, 2012 8:57 PM Subject: Re: More product data, lower cost for Digit-Eyes
While scanning, the app makes a ticking sound so you know it is active When it finds a code, it beeps and (on the iPhone, not the iPad), vibrates.
On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote: > Okay, I'm sold. I'll have to wait till I get a propper case as the one > I have now is for the 4 and covers the camera. But I have been on the > lookout for an app that will tell me ingreedient and callory > information. Thank you so much. Refresh my memory, does the app tell > you when it sees a barcode? I though it did. Thanks. > Holly
-- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
---- Original Message ---- From: "Kawal Gucukoglu" <kawa...@me.com> To: <viphone@googlegroups.com> Sent: Friday, April 20, 2012 9:19 AM Subject: Re: More product data, lower cost for Digit-Eyes
> Give me a few days to familarise myself with the product > and I will let you know.
> Kawal.
> On 20 Apr 2012, at 09:15 AM, Carol Pearson > <carol.pearso...@googlemail.com> wrote:
>> I shall be interested in how you get on and whether you >> are able to utilise the databases used here in the UK.
>> -- >> Carol P >> ---- Original Message ---- >> From: "Kawal Gucukoglu" <kawa...@me.com> >> To: <viphone@googlegroups.com> >> Sent: Thursday, April 19, 2012 9:47 AM >> Subject: Re: More product data, lower cost for Digit-Eyes
>>> Hello Nancy.
>>> I am buying Digitise today. I live in the UK.
>>> I've never used the product before so any tips would be >>> helpful.
>>> Thank you.
>>> Kawal.
>>> On 19 Apr 2012, at 02:19 AM, Nancy M >>> <nmira...@gmail.com> wrote:
>>> > Many of our users have asked for more data about >>> > products -- content, >>> > preparation instructions, etc.
>>> > We are delighted to announce several changes in >>> > Digit-Eyes: >>> > a) After a successful scan, Digit-Eyes will now >>> > display the extended >>> > information about the product. Depending on what the >>> > manufacturer >>> > discloses, this may include ingredients, preparation >>> > instructions and >>> > more. Furthermore, you still have the ability to >>> > search Google with a >>> > single click or to access price comparison engines >>> > with one click. >>> > b) The product can now be purchased as separate >>> > elements. If you >>> > only want to read code 3-of-9 inventory labels, the >>> > cost is just $1.99. If you want to create and record >>> > audio labels (washable or >>> > printed), the cost is $9.99. If you want just the >>> > UPC / EAN feature, >>> > that is $9.99 as well. >>> > c) The price of the entire product suite is reduced >>> > to $19.99 for all >>> > features.
>>> > If you already own the product, the upgrade to include >>> > extended >>> > information is free.
>>> > We've also added the ability to use the "shake" >>> > gesture to start and >>> > stop recording and added an option to fast forward >>> > through a >>> > recording.
>>> > Is this useful? Not all of the 26 million items in >>> > the database have >>> > extended information, but many do and the database >>> > grows daily!
>>> > Using the "more information" feature to scan our >>> > favorite object in >>> > the lab pool (a can of spam), we were able to find >>> > that the Spam is >>> > supposed to be cut into six slices. Each slice has >>> > 180 calories, 140 >>> > of which are from fat. The instructions from the >>> > folks at Hormel, >>> > however, seem a little incomplete. Their preparation >>> > instructions >>> > recommend frying the Spam, but don't say at what point >>> > in the process >>> > you should contact your cardiologist. At any rate, it >>> > is nice that >>> > you can now find all this out with a single click >>> > after scanning with >>> > Digit-Eyes.
>>> > -- >>> > You received this message because you are subscribed >>> > to the "VIPhone" Google Group. >>> > To search the VIPhone public archive, visit >>> > http://www.mail-archive.com/viphone@googlegroups.com/. >>> > To post to this group, send email to >>> > viphone@googlegroups.com. >>> > To unsubscribe from this group, send email to >>> > viphone+unsubscribe@googlegroups.com. >>> > For more options, visit this group at >>> > http://groups.google.com/group/viphone?hl=en.
>>> -- >>> You received this message because you are subscribed to >>> the "VIPhone" Google Group. >>> To search the VIPhone public archive, visit >>> http://www.mail-archive.com/viphone@googlegroups.com/. >>> To post to this group, send email to >>> viphone@googlegroups.com. >>> To unsubscribe from this group, send email to >>> viphone+unsubscribe@googlegroups.com. >>> For more options, visit this group at >>> http://groups.google.com/group/viphone?hl=en.
>> -- >> You received this message because you are subscribed to >> the "VIPhone" Google Group. >> To search the VIPhone public archive, visit >> http://www.mail-archive.com/viphone@googlegroups.com/. >> To post to this group, send email to >> viphone@googlegroups.com. >> To unsubscribe from this group, send email to >> viphone+unsubscribe@googlegroups.com. >> For more options, visit this group at >> http://groups.google.com/group/viphone?hl=en.
> -- > You received this message because you are subscribed to > the "VIPhone" Google Group. To search the VIPhone public > archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. To > post to this group, send email to > viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscribe@googlegroups.com. For more options, > visit this group at > http://groups.google.com/group/viphone?hl=en.
What you are describing isn't really how we intended the product to
work. After you scan, and you see a product, there is a scan button
that you can use to scan again. So if you are not finding another
scan button, it argues that you are perhaps on a page of the app that
is different from the results page.
If you are in the "more information" section, that is actually in a
browser and you'll need to click the "Results" back arrow to return to
where you see the scan button.
So, the first question is "are you seeing scan results" at all? If
not, the phone / pad is still in scan mode and we can help you with
scanning?
And the second one is "do you find the scan button on the results
page" ? If this is a problem, we may need you to send a screenshot
to supp...@digit-eyes.com You can take the screen shot by holding
down the home key at the bottom of the display and simultaneously
clicking the "on" button at the top of the unit. You'll then need to
go to the display of photos and select the last one and email it to
us.
And the third is "are you on the more information page?" If so, click
the "results" back arrow to return to results and scan again?
<thejayhawk...@sbcglobal.net> wrote:
> So does anyone have any idea why I can only scan 1 thing with digiteyes and
> then I have to kill it in the app switcher for it to scan again?
> ----- Original Message -----
> From: "Nancy M" <nmira...@gmail.com>
> To: "VIPhone" <viphone@googlegroups.com>
> Sent: Thursday, April 19, 2012 8:57 PM
> Subject: Re: More product data, lower cost for Digit-Eyes
> While scanning, the app makes a ticking sound so you know it is
> active When it finds a code, it beeps and (on the iPhone, not the
> iPad), vibrates.
> On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote:
> > Okay, I'm sold. I'll have to wait till I get a propper case as the one
> > I have now is for the 4 and covers the camera. But I have been on the
> > lookout for an app that will tell me ingreedient and callory
> > information. Thank you so much. Refresh my memory, does the app tell
> > you when it sees a barcode? I though it did. Thanks.
> > Holly
> --
> You received this message because you are subscribed to the "VIPhone" Google
> Group.
> To search the VIPhone public archive, visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> To post to this group, send email to viphone@googlegroups.com.
> To unsubscribe from this group, send email to
> viphone+unsubscribe@googlegroups.com.
> For more options, visit this group athttp://groups.google.com/group/viphone?hl=en.
Hi Nancy, I guess I didn't give you enough information. If I scan, find the bar code and go through that process than it works fine. But if I start the scan and then double tap to stop and then try to scan again that is when it doesn't work. I don't get the ticks or anything.
----- Original Message ----- From: "Nancy M" <nmira...@gmail.com> To: "VIPhone" <viphone@googlegroups.com> Sent: Friday, April 20, 2012 5:59 AM Subject: Re: More product data, lower cost for Digit-Eyes
Hi Roger,
What you are describing isn't really how we intended the product to work. After you scan, and you see a product, there is a scan button that you can use to scan again. So if you are not finding another scan button, it argues that you are perhaps on a page of the app that is different from the results page.
If you are in the "more information" section, that is actually in a browser and you'll need to click the "Results" back arrow to return to where you see the scan button.
So, the first question is "are you seeing scan results" at all? If not, the phone / pad is still in scan mode and we can help you with scanning?
And the second one is "do you find the scan button on the results page" ? If this is a problem, we may need you to send a screenshot to supp...@digit-eyes.com You can take the screen shot by holding down the home key at the bottom of the display and simultaneously clicking the "on" button at the top of the unit. You'll then need to go to the display of photos and select the last one and email it to us.
And the third is "are you on the more information page?" If so, click the "results" back arrow to return to results and scan again?
On Apr 20, 4:15 am, "Roger Frischenmeyer" <thejayhawk...@sbcglobal.net> wrote: > So does anyone have any idea why I can only scan 1 thing with digiteyes > and > then I have to kill it in the app switcher for it to scan again?
> ----- Original Message ----- > From: "Nancy M" <nmira...@gmail.com> > To: "VIPhone" <viphone@googlegroups.com> > Sent: Thursday, April 19, 2012 8:57 PM > Subject: Re: More product data, lower cost for Digit-Eyes
> While scanning, the app makes a ticking sound so you know it is > active When it finds a code, it beeps and (on the iPhone, not the > iPad), vibrates.
> On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote: > > Okay, I'm sold. I'll have to wait till I get a propper case as the one > > I have now is for the 4 and covers the camera. But I have been on the > > lookout for an app that will tell me ingreedient and callory > > information. Thank you so much. Refresh my memory, does the app tell > > you when it sees a barcode? I though it did. Thanks. > > Holly
> -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscribe@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/viphone?hl=en.
-- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
Hi Roger, I just tried that and did not have a problem, so if you can
give a little more information, maybe we can zone in on it.
1. you are scanning and decide to abort the scan
2. you tap twice
3. at that point, the scan process aborts and you should see the
Digit-Eyes main screen that has the scan button and the scanning tips
button.
4. When you double tap the scan button, the scanning starts again.
A couple of questions so I can be sure I'm coming as close as possible
to duplicating your experience:
1. what kind of device are you using? IPhone 3Gs, 4, 4S, iPad III ?
2. have you updated Digit-Eyes to the most recent release?
<thejayhawk...@sbcglobal.net> wrote:
> Hi Nancy, I guess I didn't give you enough information. If I scan, find the
> bar code and go through that process than it works fine. But if I start the
> scan and then double tap to stop and then try to scan again that is when it
> doesn't work. I don't get the ticks or anything.
> ----- Original Message -----
> From: "Nancy M" <nmira...@gmail.com>
> To: "VIPhone" <viphone@googlegroups.com>
> Sent: Friday, April 20, 2012 5:59 AM
> Subject: Re: More product data, lower cost for Digit-Eyes
> Hi Roger,
> What you are describing isn't really how we intended the product to
> work. After you scan, and you see a product, there is a scan button
> that you can use to scan again. So if you are not finding another
> scan button, it argues that you are perhaps on a page of the app that
> is different from the results page.
> If you are in the "more information" section, that is actually in a
> browser and you'll need to click the "Results" back arrow to return to
> where you see the scan button.
> So, the first question is "are you seeing scan results" at all? If
> not, the phone / pad is still in scan mode and we can help you with
> scanning?
> And the second one is "do you find the scan button on the results
> page" ? If this is a problem, we may need you to send a screenshot
> to supp...@digit-eyes.com You can take the screen shot by holding
> down the home key at the bottom of the display and simultaneously
> clicking the "on" button at the top of the unit. You'll then need to
> go to the display of photos and select the last one and email it to
> us.
> And the third is "are you on the more information page?" If so, click
> the "results" back arrow to return to results and scan again?
> On Apr 20, 4:15 am, "Roger Frischenmeyer"
> <thejayhawk...@sbcglobal.net> wrote:
> > So does anyone have any idea why I can only scan 1 thing with digiteyes
> > and
> > then I have to kill it in the app switcher for it to scan again?
> > ----- Original Message -----
> > From: "Nancy M" <nmira...@gmail.com>
> > To: "VIPhone" <viphone@googlegroups.com>
> > Sent: Thursday, April 19, 2012 8:57 PM
> > Subject: Re: More product data, lower cost for Digit-Eyes
> > While scanning, the app makes a ticking sound so you know it is
> > active When it finds a code, it beeps and (on the iPhone, not the
> > iPad), vibrates.
> > On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote:
> > > Okay, I'm sold. I'll have to wait till I get a propper case as the one
> > > I have now is for the 4 and covers the camera. But I have been on the
> > > lookout for an app that will tell me ingreedient and callory
> > > information. Thank you so much. Refresh my memory, does the app tell
> > > you when it sees a barcode? I though it did. Thanks.
> > > Holly
> > --
> > You received this message because you are subscribed to the "VIPhone"
> > Google
> > Group.
> > To search the VIPhone public archive,
> > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > To post to this group, send email to viphone@googlegroups.com.
> > To unsubscribe from this group, send email to
> > viphone+unsubscribe@googlegroups.com.
> > For more options, visit this group
> > athttp://groups.google.com/group/viphone?hl=en.
> --
> You received this message because you are subscribed to the "VIPhone" Google
> Group.
> To search the VIPhone public archive, visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> To post to this group, send email to viphone@googlegroups.com.
> To unsubscribe from this group, send email to
> viphone+unsubscribe@googlegroups.com.
> For more options, visit this group athttp://groups.google.com/group/viphone?hl=en.
Hi, I am using iphone 4s. If I abort the scan, and then try to scan again it tells me it is scanning, but there are no ticks, and it doesn't find a bar code. I have tried seeing if it were scanning and just not making the ticks but when it doesn't make the ticks even if it says it is scanning it doesn't find codes. Thanks RF
----- Original Message ----- From: "Nancy M" <nmira...@gmail.com> To: "VIPhone" <viphone@googlegroups.com> Sent: Friday, April 20, 2012 6:51 AM Subject: Re: More product data, lower cost for Digit-Eyes
Hi Roger, I just tried that and did not have a problem, so if you can give a little more information, maybe we can zone in on it.
1. you are scanning and decide to abort the scan 2. you tap twice 3. at that point, the scan process aborts and you should see the Digit-Eyes main screen that has the scan button and the scanning tips button. 4. When you double tap the scan button, the scanning starts again.
A couple of questions so I can be sure I'm coming as close as possible to duplicating your experience: 1. what kind of device are you using? IPhone 3Gs, 4, 4S, iPad III ? 2. have you updated Digit-Eyes to the most recent release?
Thanks N
On Apr 20, 6:13 am, "Roger Frischenmeyer" <thejayhawk...@sbcglobal.net> wrote: > Hi Nancy, I guess I didn't give you enough information. If I scan, find > the > bar code and go through that process than it works fine. But if I start > the > scan and then double tap to stop and then try to scan again that is when > it > doesn't work. I don't get the ticks or anything.
> ----- Original Message ----- > From: "Nancy M" <nmira...@gmail.com> > To: "VIPhone" <viphone@googlegroups.com> > Sent: Friday, April 20, 2012 5:59 AM > Subject: Re: More product data, lower cost for Digit-Eyes
> Hi Roger,
> What you are describing isn't really how we intended the product to > work. After you scan, and you see a product, there is a scan button > that you can use to scan again. So if you are not finding another > scan button, it argues that you are perhaps on a page of the app that > is different from the results page.
> If you are in the "more information" section, that is actually in a > browser and you'll need to click the "Results" back arrow to return to > where you see the scan button.
> So, the first question is "are you seeing scan results" at all? If > not, the phone / pad is still in scan mode and we can help you with > scanning?
> And the second one is "do you find the scan button on the results > page" ? If this is a problem, we may need you to send a screenshot > to supp...@digit-eyes.com You can take the screen shot by holding > down the home key at the bottom of the display and simultaneously > clicking the "on" button at the top of the unit. You'll then need to > go to the display of photos and select the last one and email it to > us.
> And the third is "are you on the more information page?" If so, click > the "results" back arrow to return to results and scan again?
> On Apr 20, 4:15 am, "Roger Frischenmeyer" > <thejayhawk...@sbcglobal.net> wrote: > > So does anyone have any idea why I can only scan 1 thing with digiteyes > > and > > then I have to kill it in the app switcher for it to scan again?
> > ----- Original Message ----- > > From: "Nancy M" <nmira...@gmail.com> > > To: "VIPhone" <viphone@googlegroups.com> > > Sent: Thursday, April 19, 2012 8:57 PM > > Subject: Re: More product data, lower cost for Digit-Eyes
> > While scanning, the app makes a ticking sound so you know it is > > active When it finds a code, it beeps and (on the iPhone, not the > > iPad), vibrates.
> > On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote: > > > Okay, I'm sold. I'll have to wait till I get a propper case as the one > > > I have now is for the 4 and covers the camera. But I have been on the > > > lookout for an app that will tell me ingreedient and callory > > > information. Thank you so much. Refresh my memory, does the app tell > > > you when it sees a barcode? I though it did. Thanks. > > > Holly
> > -- > > You received this message because you are subscribed to the "VIPhone" > > Google > > Group. > > To search the VIPhone public archive, > > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > > To post to this group, send email to viphone@googlegroups.com. > > To unsubscribe from this group, send email to > > viphone+unsubscribe@googlegroups.com. > > For more options, visit this group > > athttp://groups.google.com/group/viphone?hl=en.
> -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscribe@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/viphone?hl=en.
-- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
----- Original Message ----- From: "Nancy M" <nmira...@gmail.com> To: "VIPhone" <viphone@googlegroups.com> Sent: Friday, April 20, 2012 6:51 AM Subject: Re: More product data, lower cost for Digit-Eyes
Hi Roger, I just tried that and did not have a problem, so if you can give a little more information, maybe we can zone in on it.
1. you are scanning and decide to abort the scan 2. you tap twice 3. at that point, the scan process aborts and you should see the Digit-Eyes main screen that has the scan button and the scanning tips button. 4. When you double tap the scan button, the scanning starts again.
A couple of questions so I can be sure I'm coming as close as possible to duplicating your experience: 1. what kind of device are you using? IPhone 3Gs, 4, 4S, iPad III ? 2. have you updated Digit-Eyes to the most recent release?
Thanks N
On Apr 20, 6:13 am, "Roger Frischenmeyer" <thejayhawk...@sbcglobal.net> wrote: > Hi Nancy, I guess I didn't give you enough information. If I scan, find > the > bar code and go through that process than it works fine. But if I start > the > scan and then double tap to stop and then try to scan again that is when > it > doesn't work. I don't get the ticks or anything.
> ----- Original Message ----- > From: "Nancy M" <nmira...@gmail.com> > To: "VIPhone" <viphone@googlegroups.com> > Sent: Friday, April 20, 2012 5:59 AM > Subject: Re: More product data, lower cost for Digit-Eyes
> Hi Roger,
> What you are describing isn't really how we intended the product to > work. After you scan, and you see a product, there is a scan button > that you can use to scan again. So if you are not finding another > scan button, it argues that you are perhaps on a page of the app that > is different from the results page.
> If you are in the "more information" section, that is actually in a > browser and you'll need to click the "Results" back arrow to return to > where you see the scan button.
> So, the first question is "are you seeing scan results" at all? If > not, the phone / pad is still in scan mode and we can help you with > scanning?
> And the second one is "do you find the scan button on the results > page" ? If this is a problem, we may need you to send a screenshot > to supp...@digit-eyes.com You can take the screen shot by holding > down the home key at the bottom of the display and simultaneously > clicking the "on" button at the top of the unit. You'll then need to > go to the display of photos and select the last one and email it to > us.
> And the third is "are you on the more information page?" If so, click > the "results" back arrow to return to results and scan again?
> On Apr 20, 4:15 am, "Roger Frischenmeyer" > <thejayhawk...@sbcglobal.net> wrote: > > So does anyone have any idea why I can only scan 1 thing with digiteyes > > and > > then I have to kill it in the app switcher for it to scan again?
> > ----- Original Message ----- > > From: "Nancy M" <nmira...@gmail.com> > > To: "VIPhone" <viphone@googlegroups.com> > > Sent: Thursday, April 19, 2012 8:57 PM > > Subject: Re: More product data, lower cost for Digit-Eyes
> > While scanning, the app makes a ticking sound so you know it is > > active When it finds a code, it beeps and (on the iPhone, not the > > iPad), vibrates.
> > On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote: > > > Okay, I'm sold. I'll have to wait till I get a propper case as the one > > > I have now is for the 4 and covers the camera. But I have been on the > > > lookout for an app that will tell me ingreedient and callory > > > information. Thank you so much. Refresh my memory, does the app tell > > > you when it sees a barcode? I though it did. Thanks. > > > Holly
> > -- > > You received this message because you are subscribed to the "VIPhone" > > Google > > Group. > > To search the VIPhone public archive, > > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > > To post to this group, send email to viphone@googlegroups.com. > > To unsubscribe from this group, send email to > > viphone+unsubscribe@googlegroups.com. > > For more options, visit this group > > athttp://groups.google.com/group/viphone?hl=en.
> -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscribe@googlegroups.com. > For more options, visit this group > athttp://groups.google.com/group/viphone?hl=en.
-- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/viphone@googlegroups.com/. To post to this group, send email to viphone@googlegroups.com. To unsubscribe from this group, send email to viphone+unsubscribe@googlegroups.com. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
<thejayhawk...@sbcglobal.net> wrote:
> Also, I just got the product night before last. RF
> ----- Original Message -----
> From: "Nancy M" <nmira...@gmail.com>
> To: "VIPhone" <viphone@googlegroups.com>
> Sent: Friday, April 20, 2012 6:51 AM
> Subject: Re: More product data, lower cost for Digit-Eyes
> Hi Roger, I just tried that and did not have a problem, so if you can
> give a little more information, maybe we can zone in on it.
> 1. you are scanning and decide to abort the scan
> 2. you tap twice
> 3. at that point, the scan process aborts and you should see the
> Digit-Eyes main screen that has the scan button and the scanning tips
> button.
> 4. When you double tap the scan button, the scanning starts again.
> A couple of questions so I can be sure I'm coming as close as possible
> to duplicating your experience:
> 1. what kind of device are you using? IPhone 3Gs, 4, 4S, iPad III ?
> 2. have you updated Digit-Eyes to the most recent release?
> Thanks
> N
> On Apr 20, 6:13 am, "Roger Frischenmeyer"
> <thejayhawk...@sbcglobal.net> wrote:
> > Hi Nancy, I guess I didn't give you enough information. If I scan, find
> > the
> > bar code and go through that process than it works fine. But if I start
> > the
> > scan and then double tap to stop and then try to scan again that is when
> > it
> > doesn't work. I don't get the ticks or anything.
> > ----- Original Message -----
> > From: "Nancy M" <nmira...@gmail.com>
> > To: "VIPhone" <viphone@googlegroups.com>
> > Sent: Friday, April 20, 2012 5:59 AM
> > Subject: Re: More product data, lower cost for Digit-Eyes
> > Hi Roger,
> > What you are describing isn't really how we intended the product to
> > work. After you scan, and you see a product, there is a scan button
> > that you can use to scan again. So if you are not finding another
> > scan button, it argues that you are perhaps on a page of the app that
> > is different from the results page.
> > If you are in the "more information" section, that is actually in a
> > browser and you'll need to click the "Results" back arrow to return to
> > where you see the scan button.
> > So, the first question is "are you seeing scan results" at all? If
> > not, the phone / pad is still in scan mode and we can help you with
> > scanning?
> > And the second one is "do you find the scan button on the results
> > page" ? If this is a problem, we may need you to send a screenshot
> > to supp...@digit-eyes.com You can take the screen shot by holding
> > down the home key at the bottom of the display and simultaneously
> > clicking the "on" button at the top of the unit. You'll then need to
> > go to the display of photos and select the last one and email it to
> > us.
> > And the third is "are you on the more information page?" If so, click
> > the "results" back arrow to return to results and scan again?
> > On Apr 20, 4:15 am, "Roger Frischenmeyer"
> > <thejayhawk...@sbcglobal.net> wrote:
> > > So does anyone have any idea why I can only scan 1 thing with digiteyes
> > > and
> > > then I have to kill it in the app switcher for it to scan again?
> > > ----- Original Message -----
> > > From: "Nancy M" <nmira...@gmail.com>
> > > To: "VIPhone" <viphone@googlegroups.com>
> > > Sent: Thursday, April 19, 2012 8:57 PM
> > > Subject: Re: More product data, lower cost for Digit-Eyes
> > > While scanning, the app makes a ticking sound so you know it is
> > > active When it finds a code, it beeps and (on the iPhone, not the
> > > iPad), vibrates.
> > > On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote:
> > > > Okay, I'm sold. I'll have to wait till I get a propper case as the one
> > > > I have now is for the 4 and covers the camera. But I have been on the
> > > > lookout for an app that will tell me ingreedient and callory
> > > > information. Thank you so much. Refresh my memory, does the app tell
> > > > you when it sees a barcode? I though it did. Thanks.
> > > > Holly
> > > --
> > > You received this message because you are subscribed to the "VIPhone"
> > > Google
> > > Group.
> > > To search the VIPhone public archive,
> > > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > > To post to this group, send email to viphone@googlegroups.com.
> > > To unsubscribe from this group, send email to
> > > viphone+unsubscribe@googlegroups.com.
> > > For more options, visit this group
> > > athttp://groups.google.com/group/viphone?hl=en.
> > --
> > You received this message because you are subscribed to the "VIPhone"
> > Google
> > Group.
> > To search the VIPhone public archive,
> > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > To post to this group, send email to viphone@googlegroups.com.
> > To unsubscribe from this group, send email to
> > viphone+unsubscribe@googlegroups.com.
> > For more options, visit this group
> > athttp://groups.google.com/group/viphone?hl=en.
> --
> You received this message because you are subscribed to the "VIPhone" Google
> Group.
> To search the VIPhone public archive, visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> To post to this group, send email to viphone@googlegroups.com.
> To unsubscribe from this group, send email to
> viphone+unsubscribe@googlegroups.com.
> For more options, visit this group athttp://groups.google.com/group/viphone?hl=en.
----- Original Message ----- From: "Nancy M" <nmira...@gmail.com>
To: "VIPhone" <viphone@googlegroups.com>
Sent: Friday, April 20, 2012 8:03 AM
Subject: Re: More product data, lower cost for Digit-Eyes
Ok, when you abort the scan, do you see the main page with the scan
button and the 'scanning tips' button?
N
On Apr 20, 7:00 am, "Roger Frischenmeyer"
<thejayhawk...@sbcglobal.net> wrote:
> Also, I just got the product night before last. RF
> ----- Original Message -----
> From: "Nancy M" <nmira...@gmail.com>
> To: "VIPhone" <viphone@googlegroups.com>
> Sent: Friday, April 20, 2012 6:51 AM
> Subject: Re: More product data, lower cost for Digit-Eyes
> Hi Roger, I just tried that and did not have a problem, so if you can
> give a little more information, maybe we can zone in on it.
> 1. you are scanning and decide to abort the scan
> 2. you tap twice
> 3. at that point, the scan process aborts and you should see the
> Digit-Eyes main screen that has the scan button and the scanning tips
> button.
> 4. When you double tap the scan button, the scanning starts again.
> A couple of questions so I can be sure I'm coming as close as possible
> to duplicating your experience:
> 1. what kind of device are you using? IPhone 3Gs, 4, 4S, iPad III ?
> 2. have you updated Digit-Eyes to the most recent release?
> Thanks
> N
> On Apr 20, 6:13 am, "Roger Frischenmeyer"
> <thejayhawk...@sbcglobal.net> wrote:
> > Hi Nancy, I guess I didn't give you enough information. If I scan, find
> > the
> > bar code and go through that process than it works fine. But if I start
> > the
> > scan and then double tap to stop and then try to scan again that is when
> > it
> > doesn't work. I don't get the ticks or anything.
> > ----- Original Message -----
> > From: "Nancy M" <nmira...@gmail.com>
> > To: "VIPhone" <viphone@googlegroups.com>
> > Sent: Friday, April 20, 2012 5:59 AM
> > Subject: Re: More product data, lower cost for Digit-Eyes
> > Hi Roger,
> > What you are describing isn't really how we intended the product to
> > work. After you scan, and you see a product, there is a scan button
> > that you can use to scan again. So if you are not finding another
> > scan button, it argues that you are perhaps on a page of the app that
> > is different from the results page.
> > If you are in the "more information" section, that is actually in a
> > browser and you'll need to click the "Results" back arrow to return to
> > where you see the scan button.
> > So, the first question is "are you seeing scan results" at all? If
> > not, the phone / pad is still in scan mode and we can help you with
> > scanning?
> > And the second one is "do you find the scan button on the results
> > page" ? If this is a problem, we may need you to send a screenshot
> > to supp...@digit-eyes.com You can take the screen shot by holding
> > down the home key at the bottom of the display and simultaneously
> > clicking the "on" button at the top of the unit. You'll then need to
> > go to the display of photos and select the last one and email it to
> > us.
> > And the third is "are you on the more information page?" If so, click
> > the "results" back arrow to return to results and scan again?
> > On Apr 20, 4:15 am, "Roger Frischenmeyer"
> > <thejayhawk...@sbcglobal.net> wrote:
> > > So does anyone have any idea why I can only scan 1 thing with > > > digiteyes
> > > and
> > > then I have to kill it in the app switcher for it to scan again?
> > > ----- Original Message -----
> > > From: "Nancy M" <nmira...@gmail.com>
> > > To: "VIPhone" <viphone@googlegroups.com>
> > > Sent: Thursday, April 19, 2012 8:57 PM
> > > Subject: Re: More product data, lower cost for Digit-Eyes
> > > While scanning, the app makes a ticking sound so you know it is
> > > active When it finds a code, it beeps and (on the iPhone, not the
> > > iPad), vibrates.
> > > On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote:
> > > > Okay, I'm sold. I'll have to wait till I get a propper case as the > > > > one
> > > > I have now is for the 4 and covers the camera. But I have been on > > > > the
> > > > lookout for an app that will tell me ingreedient and callory
> > > > information. Thank you so much. Refresh my memory, does the app tell
> > > > you when it sees a barcode? I though it did. Thanks.
> > > > Holly
> > > --
> > > You received this message because you are subscribed to the "VIPhone"
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> > > Group.
> > > To search the VIPhone public archive,
> > > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > > To post to this group, send email to viphone@googlegroups.com.
> > > To unsubscribe from this group, send email to
> > > viphone+unsubscribe@googlegroups.com.
> > > For more options, visit this group
> > > athttp://groups.google.com/group/viphone?hl=en.
> > --
> > You received this message because you are subscribed to the "VIPhone"
> > Google
> > Group.
> > To search the VIPhone public archive,
> > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > To post to this group, send email to viphone@googlegroups.com.
> > To unsubscribe from this group, send email to
> > viphone+unsubscribe@googlegroups.com.
> > For more options, visit this group
> > athttp://groups.google.com/group/viphone?hl=en.
> --
> You received this message because you are subscribed to the "VIPhone" > Google
> Group.
> To search the VIPhone public archive, > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> To post to this group, send email to viphone@googlegroups.com.
> To unsubscribe from this group, send email to
> viphone+unsubscribe@googlegroups.com.
> For more options, visit this group > athttp://groups.google.com/group/viphone?hl=en.
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This is a discussion that we shoudl probably do offlist because we are
probably boring people.
Could you please do the folliwng?
a. scan a good scan
b. scan a scan and cancel it
c. Digit-eyes should now be in the scan screen and in the problem
state. Click the option at the bottom of the page that says 'Send
Picture"? Digit-Eyes will vibrate and open an email with the picture
in it. Just click "send" and it will come to support.
I'm hoping that the picture and the nature of the first scan, we'll be
able to tell what is going on.
We will reply to you via email and spare our friends here the back-and-
forth....
<thejayhawk...@sbcglobal.net> wrote:
> yes it goes back to that page. s
> ----- Original Message -----
> From: "Nancy M" <nmira...@gmail.com>
> To: "VIPhone" <viphone@googlegroups.com>
> Sent: Friday, April 20, 2012 8:03 AM
> Subject: Re: More product data, lower cost for Digit-Eyes
> Ok, when you abort the scan, do you see the main page with the scan
> button and the 'scanning tips' button?
> N
> On Apr 20, 7:00 am, "Roger Frischenmeyer"
> <thejayhawk...@sbcglobal.net> wrote:
> > Also, I just got the product night before last. RF
> > ----- Original Message -----
> > From: "Nancy M" <nmira...@gmail.com>
> > To: "VIPhone" <viphone@googlegroups.com>
> > Sent: Friday, April 20, 2012 6:51 AM
> > Subject: Re: More product data, lower cost for Digit-Eyes
> > Hi Roger, I just tried that and did not have a problem, so if you can
> > give a little more information, maybe we can zone in on it.
> > 1. you are scanning and decide to abort the scan
> > 2. you tap twice
> > 3. at that point, the scan process aborts and you should see the
> > Digit-Eyes main screen that has the scan button and the scanning tips
> > button.
> > 4. When you double tap the scan button, the scanning starts again.
> > A couple of questions so I can be sure I'm coming as close as possible
> > to duplicating your experience:
> > 1. what kind of device are you using? IPhone 3Gs, 4, 4S, iPad III ?
> > 2. have you updated Digit-Eyes to the most recent release?
> > Thanks
> > N
> > On Apr 20, 6:13 am, "Roger Frischenmeyer"
> > <thejayhawk...@sbcglobal.net> wrote:
> > > Hi Nancy, I guess I didn't give you enough information. If I scan, find
> > > the
> > > bar code and go through that process than it works fine. But if I start
> > > the
> > > scan and then double tap to stop and then try to scan again that is when
> > > it
> > > doesn't work. I don't get the ticks or anything.
> > > ----- Original Message -----
> > > From: "Nancy M" <nmira...@gmail.com>
> > > To: "VIPhone" <viphone@googlegroups.com>
> > > Sent: Friday, April 20, 2012 5:59 AM
> > > Subject: Re: More product data, lower cost for Digit-Eyes
> > > Hi Roger,
> > > What you are describing isn't really how we intended the product to
> > > work. After you scan, and you see a product, there is a scan button
> > > that you can use to scan again. So if you are not finding another
> > > scan button, it argues that you are perhaps on a page of the app that
> > > is different from the results page.
> > > If you are in the "more information" section, that is actually in a
> > > browser and you'll need to click the "Results" back arrow to return to
> > > where you see the scan button.
> > > So, the first question is "are you seeing scan results" at all? If
> > > not, the phone / pad is still in scan mode and we can help you with
> > > scanning?
> > > And the second one is "do you find the scan button on the results
> > > page" ? If this is a problem, we may need you to send a screenshot
> > > to supp...@digit-eyes.com You can take the screen shot by holding
> > > down the home key at the bottom of the display and simultaneously
> > > clicking the "on" button at the top of the unit. You'll then need to
> > > go to the display of photos and select the last one and email it to
> > > us.
> > > And the third is "are you on the more information page?" If so, click
> > > the "results" back arrow to return to results and scan again?
> > > On Apr 20, 4:15 am, "Roger Frischenmeyer"
> > > <thejayhawk...@sbcglobal.net> wrote:
> > > > So does anyone have any idea why I can only scan 1 thing with
> > > > digiteyes
> > > > and
> > > > then I have to kill it in the app switcher for it to scan again?
> > > > ----- Original Message -----
> > > > From: "Nancy M" <nmira...@gmail.com>
> > > > To: "VIPhone" <viphone@googlegroups.com>
> > > > Sent: Thursday, April 19, 2012 8:57 PM
> > > > Subject: Re: More product data, lower cost for Digit-Eyes
> > > > While scanning, the app makes a ticking sound so you know it is
> > > > active When it finds a code, it beeps and (on the iPhone, not the
> > > > iPad), vibrates.
> > > > On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote:
> > > > > Okay, I'm sold. I'll have to wait till I get a propper case as the
> > > > > one
> > > > > I have now is for the 4 and covers the camera. But I have been on
> > > > > the
> > > > > lookout for an app that will tell me ingreedient and callory
> > > > > information. Thank you so much. Refresh my memory, does the app tell
> > > > > you when it sees a barcode? I though it did. Thanks.
> > > > > Holly
> > > > --
> > > > You received this message because you are subscribed to the "VIPhone"
> > > > Google
> > > > Group.
> > > > To search the VIPhone public archive,
> > > > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > > > To post to this group, send email to viphone@googlegroups.com.
> > > > To unsubscribe from this group, send email to
> > > > viphone+unsubscribe@googlegroups.com.
> > > > For more options, visit this group
> > > > athttp://groups.google.com/group/viphone?hl=en.
> > > --
> > > You received this message because you are subscribed to the "VIPhone"
> > > Google
> > > Group.
> > > To search the VIPhone public archive,
> > > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > > To post to this group, send email to viphone@googlegroups.com.
> > > To unsubscribe from this group, send email to
> > > viphone+unsubscribe@googlegroups.com.
> > > For more options, visit this group
> > > athttp://groups.google.com/group/viphone?hl=en.
> > --
> > You received this message because you are subscribed to the "VIPhone"
> > Google
> > Group.
> > To search the VIPhone public archive,
> > visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> > To post to this group, send email to viphone@googlegroups.com.
> > To unsubscribe from this group, send email to
> > viphone+unsubscribe@googlegroups.com.
> > For more options, visit this group
> > athttp://groups.google.com/group/viphone?hl=en.
> --
> You received this message because you are subscribed to the "VIPhone" Google
> Group.
> To search the VIPhone public archive, visithttp://www.mail-archive.com/viphone@googlegroups.com/.
> To post to this group, send email to viphone@googlegroups.com.
> To unsubscribe from this group, send email to
> viphone+unsubscribe@googlegroups.com.
> For more options, visit this group athttp://groups.google.com/group/viphone?hl=en.
I just wanted to confirm for you and the rest of the list that we were able to find the problem you reported. The free update that was published Friday evening by Apple will address this, so if you accept this from the Apple store, all should be well.
Thanks for your diligence in reporting this and your patience with the solution.
On Friday, April 20, 2012 9:05:09 PM UTC-5, rrf1984 wrote:
> yes it goes back to that page. s > ----- Original Message ----- > From: "Nancy M" <nmira...@gmail.com> > To: "VIPhone" <viphone@googlegroups.com> > Sent: Friday, April 20, 2012 8:03 AM > Subject: Re: More product data, lower cost for Digit-Eyes
> Ok, when you abort the scan, do you see the main page with the scan > button and the 'scanning tips' button?
> N
> On Apr 20, 7:00 am, "Roger Frischenmeyer" > <thejayhawk...@sbcglobal.net> wrote: > > Also, I just got the product night before last. RF
> > ----- Original Message ----- > > From: "Nancy M" <nmira...@gmail.com> > > To: "VIPhone" <viphone@googlegroups.com> > > Sent: Friday, April 20, 2012 6:51 AM > > Subject: Re: More product data, lower cost for Digit-Eyes
> > Hi Roger, I just tried that and did not have a problem, so if you can > > give a little more information, maybe we can zone in on it.
> > 1. you are scanning and decide to abort the scan > > 2. you tap twice > > 3. at that point, the scan process aborts and you should see the > > Digit-Eyes main screen that has the scan button and the scanning tips > > button. > > 4. When you double tap the scan button, the scanning starts again.
> > A couple of questions so I can be sure I'm coming as close as possible > > to duplicating your experience: > > 1. what kind of device are you using? IPhone 3Gs, 4, 4S, iPad III ? > > 2. have you updated Digit-Eyes to the most recent release?
> > Thanks > > N
> > On Apr 20, 6:13 am, "Roger Frischenmeyer" > > <thejayhawk...@sbcglobal.net> wrote: > > > Hi Nancy, I guess I didn't give you enough information. If I scan, > find > > > the > > > bar code and go through that process than it works fine. But if I > start > > > the > > > scan and then double tap to stop and then try to scan again that is > when > > > it > > > doesn't work. I don't get the ticks or anything.
> > > ----- Original Message ----- > > > From: "Nancy M" <nmira...@gmail.com> > > > To: "VIPhone" <viphone@googlegroups.com> > > > Sent: Friday, April 20, 2012 5:59 AM > > > Subject: Re: More product data, lower cost for Digit-Eyes
> > > Hi Roger,
> > > What you are describing isn't really how we intended the product to > > > work. After you scan, and you see a product, there is a scan button > > > that you can use to scan again. So if you are not finding another > > > scan button, it argues that you are perhaps on a page of the app that > > > is different from the results page.
> > > If you are in the "more information" section, that is actually in a > > > browser and you'll need to click the "Results" back arrow to return to > > > where you see the scan button.
> > > So, the first question is "are you seeing scan results" at all? If > > > not, the phone / pad is still in scan mode and we can help you with > > > scanning?
> > > And the second one is "do you find the scan button on the results > > > page" ? If this is a problem, we may need you to send a screenshot > > > to supp...@digit-eyes.com You can take the screen shot by holding > > > down the home key at the bottom of the display and simultaneously > > > clicking the "on" button at the top of the unit. You'll then need to > > > go to the display of photos and select the last one and email it to > > > us.
> > > And the third is "are you on the more information page?" If so, click > > > the "results" back arrow to return to results and scan again?
> > > On Apr 20, 4:15 am, "Roger Frischenmeyer" > > > <thejayhawk...@sbcglobal.net> wrote: > > > > So does anyone have any idea why I can only scan 1 thing with > > > > digiteyes > > > > and > > > > then I have to kill it in the app switcher for it to scan again?
> > > > ----- Original Message ----- > > > > From: "Nancy M" <nmira...@gmail.com> > > > > To: "VIPhone" <viphone@googlegroups.com> > > > > Sent: Thursday, April 19, 2012 8:57 PM > > > > Subject: Re: More product data, lower cost for Digit-Eyes
> > > > While scanning, the app makes a ticking sound so you know it is > > > > active When it finds a code, it beeps and (on the iPhone, not the > > > > iPad), vibrates.
> > > > On Apr 19, 7:47 pm, Holly <thistleshamrock2...@gmail.com> wrote: > > > > > Okay, I'm sold. I'll have to wait till I get a propper case as the > > > > > one > > > > > I have now is for the 4 and covers the camera. But I have been on > > > > > the > > > > > lookout for an app that will tell me ingreedient and callory > > > > > information. Thank you so much. Refresh my memory, does the app > tell > > > > > you when it sees a barcode? I though it did. Thanks. > > > > > Holly
> > > > -- > > > > You received this message because you are subscribed to the > "VIPhone" > > > > Google > > > > Group. > > > > To search the VIPhone public archive, > > > > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > > > > To post to this group, send email to viphone@googlegroups.com. > > > > To unsubscribe from this group, send email to > > > > viphone+unsubscribe@googlegroups.com. > > > > For more options, visit this group > > > > athttp://groups.google.com/group/viphone?hl=en.
> > > -- > > > You received this message because you are subscribed to the "VIPhone" > > > Google > > > Group. > > > To search the VIPhone public archive, > > > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > > > To post to this group, send email to viphone@googlegroups.com. > > > To unsubscribe from this group, send email to > > > viphone+unsubscribe@googlegroups.com. > > > For more options, visit this group > > > athttp://groups.google.com/group/viphone?hl=en.
> > -- > > You received this message because you are subscribed to the "VIPhone" > > Google > > Group. > > To search the VIPhone public archive, > > visithttp://www.mail-archive.com/viphone@googlegroups.com/. > > To post to this group, send email to viphone@googlegroups.com. > > To unsubscribe from this group, send email to > > viphone+unsubscribe@googlegroups.com. > > For more options, visit this group > > athttp://groups.google.com/group/viphone?hl=en.
> -- > You received this message because you are subscribed to the "VIPhone" > Google > Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/viphone@googlegroups.com/. > To post to this group, send email to viphone@googlegroups.com. > To unsubscribe from this group, send email to > viphone+unsubscribe@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en.
