About VDH licenses for Chrome

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mig

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Feb 15, 2021, 8:42:14 AM2/15/21
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Prior to February 2021, Video DownloadHelper licenses for Chrome were purchased from the Chrome Webstore using Google pay payment services. Unfortunately, Google decided to end this service.

Customers who purchased a lifetime time license using Google pay keep having their license valid.

Customer subscriptions, monthly or yearly, are honoured but will stop being renewed.

Going Premium on Chrome is now managed as it has been for Firefox and Edge for a long time: the payment system is performed through Stripe and license statuses are managed from our servers.

However, only versions of Video DownloadHelper starting from 7.5.0.0 can register using this new licensing mechanism, so you may need to update the Video DownloadHelper extension from the Chrome Westore or if version 7.5.0.0 is not yet available, wait a few days.

Subscription-based Premium licenses are discontinued.

mig

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Feb 17, 2021, 11:48:05 AM2/17/21
to Video DownloadHelper Q&A
Version 7.5.0.0 is now public. The extension should auto-update within 24 hours

Elisângela Carvalho

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May 18, 2021, 2:30:58 PM5/18/21
to Video DownloadHelper Q&A
I can't download videos from Hotmart anymore, why? I'm premium and I already downloaded the chrome update, but even so it gives an error message, they ask for a key that I can't insert. Please help me.
I am grateful
Elisângela
Sorry I dont speak english

jcv...@gmail.com

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May 19, 2021, 1:17:42 AM5/19/21
to Video DownloadHelper Q&A
hi,
sorry it does not work on hotmart for the moment.
jerome

regi...@swisselle.ch

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Mar 22, 2022, 2:43:50 PM3/22/22
to Video DownloadHelper Q&A
I had to switch computers and now I have Version 7.6.0.0 installed - and it doesn't recognize my lifetime purchase I made back in 2020. How can I activate the license for my lifetime purchase on Chrome?

Estibaliz

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Jul 2, 2023, 4:55:23 AM7/2/23
to Video DownloadHelper Q&A
Yo tengo el mismo problema. Tengo mi licencia de por vida de Chrome, pero ya no puedo descargar videos con esa extensión. ¿Tengo que comprar otra licencia para Firefox o Edge???

rca...@gmail.com

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Sep 13, 2023, 10:43:37 PM9/13/23
to Video DownloadHelper Q&A

Same problem here. I currently have version 8.0.0.7 and it doesn't recognize my lifetime purchase. How can I get my license on Chrome browser?

Nilton Batista Vieira Filho

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Sep 20, 2023, 2:23:05 PM9/20/23
to Video DownloadHelper Q&A
com a version 8.0.0.7 minha licença perpétua sumiu. Não sei como ativar

Oneiroi

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Sep 21, 2023, 3:35:02 PM9/21/23
to Video DownloadHelper Q&A
hello , i bought lifetime licenses for Chrome longtime ago but i lost it after update. may you help me ?? thankyou so much !

John Robert Mead

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Dec 9, 2023, 1:14:33 PM12/9/23
to Video DownloadHelper Q&A
Lifetime Premium VDH purchased via Google Chrome Web Store on Nov 28, 2018 for US$14.99; I still have the confirmation email. I'm still using the same email account; nothing has changed on my end.
There is nothing within the email that  Video DownloadHelper 8.0.0.7 recognizes as a license key.
The transaction does appear within my Google Wallet.

How do I go about obtaining something the Chrome Extension will recognize as a valid license key?

Gordon

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Dec 12, 2023, 10:49:48 PM12/12/23
to Video DownloadHelper Q&A
Lifetime Premium VDH purchased via Google Chrome Web Store on Jun 4, 2020 for US$14.99; I still have the confirmation email. I'm still using the same email account; nothing has changed on my end.
There is nothing within the email that  Video DownloadHelper 8.0.0.7 recognizes as a license key.
The transaction does appear within my Google Wallet.

How do I go about obtaining something the Chrome Extension will recognize as a valid license key?
Same here

João Tadeu

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Dec 17, 2023, 5:33:13 PM12/17/23
to Video DownloadHelper Q&A
Lifetime Premium VDH purchased via Google Chrome Web Store on December 8, 2020 for US$14.99; I still have the confirmation email. I'm still using the same email account; nothing has changed on my end.
There is nothing within the email that  Video DownloadHelper 8.0.0.7 recognizes as a license key.
The transaction does appear within my Google Wallet.

How do I go about obtaining something the Chrome Extension will recognize as a valid license key?
Same here

Wild Willy

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Dec 17, 2023, 6:01:23 PM12/17/23
to Video Download Helper Google Group
Anybody who is in this situation can probably speed things up by sending an E-mail to
Jérôme at jcvdh56 @ gmail.com. Explain the situation to him. If you have it, attach
your Google invoice to the E-mail. That way you won't be exposing private information in
public. You will also not need to post on the forum about it.
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