License

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Dec 15, 2023, 2:52:32 PM12/15/23

to Video DownloadHelper Q&A

I bought a lifetime license, everything worked, but now it says licenses are not registered, tell me where to go

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Dec 16, 2023, 8:08:43 AM12/16/23

to Video DownloadHelper Q&A

How long did it work for before issues arose?

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Dec 16, 2023, 9:03:56 PM12/16/23

to Video DownloadHelper Q&A

Check in https://payments.google.com for the purchase information and provide that to Jerome if he hasn't already contacted you.

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Dec 16, 2023, 9:15:44 PM12/16/23

to Video DownloadHelper Q&A

@esshor, there was a problem where the chrome extension didn't remember the lifetime license but that was fixed.

What made it an issue was that there was no license key, when the license was purchased through the chrome store.

Google decided not to do that anymore. Now those who want a license for chrome, get a license key like Firefox and Edge does.

You don't have to worry, just keep your proof of purchase stored somewhere if you intend to get the license.

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