As background: We have our status values defined as open/in progress/blocked/complete.
Since human beings are not always primarily focused on keeping data fully up-to-date, we often see the following situations:
· The first person starts work on a new story (picks up a task & logs hours), but fails to change task status to “in progress”.
· Task status is changed to “in progress”, but the story status is not properly updated and remains at “open”.
· People close tasks while their status is something other than “complete”.
· Story status is set to “complete” while some tasks remain in a status other than “complete” and/or have to do > 0.
Common questions I get are: Why doesn’t the system do this automatically? Or: Why does the system allow this to happen?
I understand that VersionOne doesn’t “understand” what the statuses “mean” because it’s a list of values that’s custom and specific to the implementation. VersionOne only knows if something is open or closed.
Then again, with a little parameterization, one could address a number of these issues: If there were (optional) parameters like “in progress status: A” and “final status: B” or something, the system could automatically update task and story status to “A” as soon as hours are burned. Then, when tasks or stories are closed, the status could default to “B” (with the user being able to overwrite if necessary).
I understand that this would lead to a more interpretative view of the status fields. Right now they are seen as independent from open/closed and VersionOne couldn’t care less about the status values. But by tying them together at least loosely, it would greatly help users with keeping data accurate.
What do you guys think? Do you have similar challenges? How do you define your list of statuses and how do you get teams to keep them current?
Thanks,
René
Is there any way to assign the same custom field to both a story and a defect? Otherwise I have to add them in both places and end up with 2 columns for the same field when stories and defects are displayed together:

Thanks,
Jim
I’m in favor of automatic state transition.
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